CHRISTIAN GILLES KALLA

** ********* ******

Dieppe NB E1A 0K4

Mobile : +1-438-***-****

adco1o@r.postjobfree.com

Languages: French, Russian, English

SUMMARY OF SKILLS

Graduate in Information Technology and Communication, I am a very motivated person in the learning of new technology. I am multitasking and I love new challenges. My experiences have allowed me to develop skills in customer communication, resource management and project management. I am recognized for my ability to adapt, analyze and synthesize, my humanistic values and my efficiency.

● I have excellent ability to communicate warmly with clients, colleagues and supervisor

● Ability to work in a multicultural environment and on pressure

● Excellent knowledge of computer and information technology

● Excellent knowledge of Windows 10, MS Office (MS Powerpoint, MS Excel, MS Access)

● Good knowledge of languages: French, Russian and English

● Motivation learning in new areas with new personal

● Creative team spirit, customer focus and commitment to excellence

● Organized with attention to detail and tight deadlines PROFESSIONAL EXPERIENCE

Caissier (Front and Drive Thru) / Service à la clientèle Since octobre 2019 DAIRY QUEEN Dieppe NB, Canada

● Process customer transactions and maintain an accurate cash drawer throughout shift.

● Prepare products quickly and accurately, while following all preparation, health and safety standards.

● Complete assigned prep work for stocking and set up of work area.

● Stock and execute proper rotation of products.

● Direct communication with clients and partners.

Business Development Africa July 2019 - September 2019 WIN WIN MEDIA AGENCY Kyiv, Ukraine

(International sports marketing company, more than 1000 employees including 300 based in Kyiv, Ukraine)

● Direct communication with clients and partners, oral and written.

● Supervise a team of 9 affiliate and telemarketing managers.

● Study and market analysis of African countries

● Partner potential search

● Implementation of communication strategy with customers, partners and internally

● Contribute to the preparation of the strategic advertising plan.

● Direct negotiations with partners according to a budget established by management Web Project Manager March 2017 - February 2019

HYPERNAUT Kyiv, Ukraine - Paris, France

(Web development company, mobile application and business application software, in particular CRM and progressive and corrective maintenance.)

● Direct communication and negotiation with clients and partners by oral and / or written

● Functional analysis of functional specifications and customer and partner requests

● Coordination and planning of front-end and back-end developer teams

● Performance check and functionality test and quality assurance

● Management of customer returns and planning of ticket corrections on multi-platforms (Redmine, bug tracker, Jira, Excel excel, google spreadsheets, teamwork) Tutor, Teacher of French as Foreign Languages (FLE)March 2016 - March 2017 E-STUDIO LANGUAGE Cherkasy, Ukraine

(Language Center for Children and Adults in Cherkasy city, Ukraine)

● Training and preparation of candidates for official exams such as: TEF and TEFaQ

● Management of camp activities with 12-16 year olds Content Manager January - August 2016

MONBON Kharkov, Ukraine

(website that offers coupon codes, good deals, good discounts to French Internet users)

● Direct communication with MONBON clients and partners by oral and written communication

● Management and editing of web content (promo codes and tips on more than 2000 online stores)

● Content creation, administration and moderation of promo codes and comments

● Community manager (Facebook, Google+, Twitter, Instagram)

● Affiliate Marketing Platform Management (Affiliation, NetAffilliation, TrackingPublicitees) PROFESSIONAL EXPERIENCE (Cont. ...)

Electrical Technician September 2015 - January 2016 MIKKORN LTD Cherkasy, Ukraine

(Ukrainian company leader in processing and extruding corn and other cereals).

● Direct communication with partners oral and written.

● Research and acquisition of equipment, installation of battery regeneration technology Technician in Electrical Engineering August 2012 - September 2015 BIOFPEB LTD Cherkasy, Ukraine

(Ukrainian wood processing company in wood pellet (pellets) Production of 500 tons / month)

● Direct communication with clients and partners, oral and written.

● Sale of products (beam, wood pellets, wood powder, planks, firewood, etc.). Junior Project Manager March 2012 - August 2012

Ucoz Web Services Cherkasy, Ukraine

(Russian company leader in hosting and website design).

● Communication with partners, analysis of markets and competitors of UCOZ

● Setting up the French localization (ucoz.fr, forum and Faq) ACADEMIC TRAINING

College Studies in Cybersecurity (In progress ...) 2019 - 2021 Community College of New Brunswick. Dieppe, NB

Mastery in computer systems and networks 2014

Cherkasy State Technological University Cherkasy, Ukraine Bachelor of Computer Engineering 2012

Cherkasy State Technological University Cherkasy, Ukraine Diploma of Secondary and Technical Education 2012

IMP / Edéa High School Cameroon

Specialization: Electrical Engineering

PROFESSIONAL PERFECTION

Certificate in programming language

● HTML / CSS, Prog Kiev 2019

● SQL Fundamentals course, SoloLearn 2018

● PHP Tutorial course, SoloLearn 2017

Participation in several seminars of Ukrainian Holding DTek 2019

● Resource Management, Emotional Intelligence, Change Management SOBOLEVSKY Dental Clinic 2015

Realization of a personnel and customer management tool for the SOBOLEVSKY dental office in the city of Cherkasy in Ukraine. This tool allowed the firm to save money by assigning staff dedicated to other tasks.

COMMUNITY OR ASSOCIATIVE IMPLICATIONS, VOLUNTEER

Rogers Group of Companies Scholarship (Moncton NB) 2020 Tutor, coach for children 7 to 12 years old

2009 - 2017

● Basketball, Football Cherkasy, Ukraine

● Free French language instruction in schools (1-2 hours / week) REFERENCES

Reference on request

CHRISTIAN GILLES KALLA Pg. 2 +1-438-***-****

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