Manager Office

JEREMY BROWN

**** ****** **. ******, **. 541-***-**** ********@*****.***

SUMMARY

High-performing energetic leader with a strong background in information technology, business analytics, cross-functional collaboration, and project management. Experienced problem solver capable of delivering measurable results while managing competing priorities. Solution focused professional with a proven record of surpassing expectations while supporting growth-oriented business objectives.

SKILLS & ABILITIES

IT Strategy

Continuous Improvement

Business Processes

Mentoring

Team Building

Data Analysis

Business Intelligence

Database Administration

TSQL

ERP Systems

CRM Systems

ETL Systems

Network Design

Project Management

Business Transformation

Security

Tableau

Power BI

Windows Server

Office 365

Amazon AWS

Virtualization

Mac OSX

Google Apps

EDUCATION & TRAINING

2019 to Present

Purdue University

B.S. Business Administration Business Analytics

2004 to 2006

Lane Community College

A.S. Computer Science Network Administration

2014

Adkins Group

Coaching and Mentoring Communication

2012

Lane Community College

Business Leadership Management

AWARDS

2019 - Philips

Employee Excellence Award

2018 - Philips

Teamwork Award

EXPERIENCE

January 2018 - Present

HEAD OF IT AND BUSINESS INTELLIGENCE, PHILIPS NEURO

·Head of multiple departments within the organization spanning a team of 7 direct reports, and over 20+ indirect reports. Responsibilities include overseeing IT, Business Analytics, and Commercial Operations teams

·In charge of partnering with business leaders and department heads to translate strategic goals and business plans into actionable IT initiatives that maintain current operational stability while supporting future growth of the organization. Acting lead IT business partner; assigned to identify strategic integrations between Philips integrated landscape (PIL) and local business applications and processes

·Streamlined end-to-end manufacturing operations while improving accessibility and visibility into core business data sources like finance, supply chain, and quality by leading an initiative to integrate a new Material Resource Planning system using Microsoft Dynamics Enterprise Resource Planning (ERP). Successfully implemented standard costing valuation method for all products thereby reflecting an increase to inventory value over $1M

·Created business intelligence department from the ground-up by utilizing SQL, Microsoft Power BI, Tableau, and data integration solutions like Extract Transform Load (ETL) to create automated dashboards and reports that allowed executive leaders across all business groups to track and monitor KPIs in real-time

·Improved business continuity by deploying multiple hyperconverged datacenters that resulted in an increase to system stability and performance 40% on average across all on-premises platforms and mission-critical applications

·Established a business efficiency plan that helped reduce support requests 20% by teaming up with department leaders and key power users to proactively address pain-points in IT systems while identifying opportunities to improve end-user training programs and workflows throughout the organization

·Led Salesforce optimization team in leveraging platform automation and customization features that reduced system complexity, expedited quoting process, calculated opportunity margins, and enforced discount controls

January 2015 - January 2018

IT DIRECTOR, ASSURED PARTNERS

·Managed IT operations in 4 office locations throughout the Northwest. Accountable for developing long-term and short-term IT strategies, budgets, and objectives that supported ongoing business activities while keeping focuse on driving the business toward new technologies and services aimed at serving growing business demands

·Served as management team member, responsible for setting up and managing business relationships with vendors and partners. Supervised contract and pricing negotiations that helped reduce annual IT spend 15% in the first year

·Led company-wide strategic initiative to improve existing business systems by utilizing a combination of cloud-based migrations, virtualized application systems, and a virtualized high-availability IT architecture

·Supervised project to deploy new local and wide-area network infrastructure that enhanced security features, offered secure VPN tunnel access, interconnected all office locations, and boosted network speeds by 30%

·Improved security by leveraging Okta Multifactor Authentication and Mimecast to harden critical business systems and applications like Office 365, Active Directory, and corporate ERP system

June 2006 - January 2015

IT MANAGER, OBEC CONSULTING ENGINEERS

·Oversaw $500K capital budget and expense for IT operations spanning 5 office locations throughout the Northwest. In charge of managing a team of 5 IT professionals with bi-annual employee evaluations and performance reviews

·Active member of the division management team, responsible for planning, designing, budgeting, and executing all network, infrastructure, application, telecommunication, web, and security projects as well as presenting quarterly status reports to the leadership team

·Transformed cross-departmental operations resulting in a 50% improvement in efficiency by leading an initiative to integrate a project management solution that unified data across all locations, allowed project teams to collaborate on DOT projects in real-time, and centrally aligned technical engineering standards across the business

·Decreased IT hardware budget over 30% by adopting an enterprise virtualization technology that consolidated over 25 resource intensive engineering applications into a virtualized datacenter cluster

·Overhauled company-wide business systems by developing a program to migrate over 200 users and mailboxes from legacy Novell systems to Microsoft Active Directory and Exchange Server

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