Professional Summary

Over ** years of Experience in IT Industry with a strong background in testing of Web based & Mainframe applications in various verticals such as Retail, Commercial, health care and Banking.

Strong understanding of QA principles, QA process, user cases and software development life cycle Agile and Waterfall.

Proven ability to lead complex testing projects from initial phase through implementation with testing team based in both onshore and offshore.

Define Testing Scope and estimate QA effort based on the functional and business requirements

Performed functionality testing, system, integration, regression, and user acceptance testing for these applications.

Excellent communicator, team player with good organizing, analytical and problem solving skills.

Experience in working with Data base (AQT, SQL server, DB2)

Experienced in Mobile app testing (physical device) both Android and iOS.

Create test plans, test scenarios, scripts, or test cases, review with the project team and take approval from required stakeholders before starting testing.

Act as primary point of contact for all the testing activities in the project and daily communication with offshore teams.

Work with Offshore teams on regular basis at their time (IST) to avoid communications gaps on daily project activities.

Responsible for creating traceability matrix between requirements and test cases which provides/shows the requirement coverage % to the customer.

Participate in product design reviews to provide input on functional/technical requirements, product designs, schedules, or potential problems.

Participate in person weekly sprint review meetings with project agile teams to understand and discuss on the scope of requirements.

Monitor the QA progress and communicate to project stakeholders.

Work with cross-functional teams and clients to ensure quality throughout the software development lifecycle.

Document software defects, using a bug tracking system (HP Quality Center, Jira, Version one), and report defects to software developers.

Conduct defect review meetings with the project team to communicate open defects and their overall impact to further testing in order to maintain project timelines.

Identify and update existing manual regression test cases, optimize and come up with E2E test cases and share with Automation teams to Automate regression flow using existing tools available with the customer (example: Katalon, UFT, etc..)

Good knowledge on the Agile Test Management tools (RALLY, JIRA, Version One)

Have knowledge on Mainframe tools such as XPEDITOR, QMF, ENDEVOR, SPUFI, File Aid, TSO, and ISPF. Mainframe technologies COBOL, JCL, VSAM, DB2, and CICS, on MVS, OS/390 and Z/OS systems.

Experience in Mobile app testing – Physical device testing on both Android and IOS operating system.

Execution of existing UFT automated regression test cases and report any bugs.

Identifying the test scripts which would be feasible for automation.

Languages, Skills & Tools

Operating System

Windows 7/8/10, Mac OS and LINUX

Languages known

C, COBOL

Testing Tools

UFT & Katalon

Test Management Tools and Utilities

JIRA, VersionOne, ALM Quality Center, Confluence and CA-7, SPUFI, File Manager, ISPF/TSO,

Database

Relational database DB2 & AQT

OLTP

CICS

Certifications:

CSM – Certified Scrum master from Scrum alliance in Nov 2017 in USA (Certificant ID-000714594)

Professional Work Experience

QA Lead Sept 2018 to Current

SLK America Inc – Cincinnati, Ohio

1) Project Name: Liquidity Portal Services (waterfall model)

Client: Fifth Third Bank (Vendor-Intellect Design Arena)

Description of the Project: Liquidity Portal (now officially named Fifth Third Liquidity Manager) will give our Commercial customers a consolidated view into their liquidity across their bank accounts. It will display account balances of both internal and external deposit accounts, Loans, Commercial Cards, Trust accounts and Investments. Customers will be able to create automatic cash concentration structures as well as create forecasts upon those accounts.

Environment: Java Based Application, Windows XP/7/10, Third party vendor application

Testing and Agile tools: HP Quality Center (11.52), Kibana, Splunk logs, AQT (Advanced Query Tool).

Responsibilities:

Managing and leading QA team of 8 – 10 members

Act as primary point of contact for all the testing activities in the project and daily communication with offshore teams.

Responsible for providing estimates and creating estimation document and statement of work for both onshore and offshore teams.

Understand and analyze the business and functional requirements from the 3rd party Vendor, Business Analyst and Line of Business teams.

Coordinate with the project team and define the test strategy

Create test plans, test scenarios, scripts, or test cases, review with the project team and take approval from required stakeholders before starting testing.

Schedule walkthrough calls to review test strategy and test plan between bank, external vendor and QA team.

Identify the test data needs and prepare to get the data ready before the test execution

Work with Offshore teams on daily basis at their time (IST) to avoid communications gaps on daily project activities.

Delegating daily test execution tasks with offshore.

Review daily tasks assigned to offshore teams and then consolidate the daily status and share with Client

Lead the overall delivery of projects including the direct management of project QA team members

Identifying the test scripts which would be feasible for automation.

Perform project management duties including the creation of status reports, work plans, and presentations to client leadership

Involved in User Acceptance testing – Help team in scenario and test case creation and help the UAT team to understand E2E application.

Creation of system test report at the end of project along with providing final sign off on behalf of QA.

Daily, weekly and Monthly test status reporting.

Mentoring new team members and knowledge management activities.

QA Lead Feb 2017 to Aug 2018

SLK America Inc – Cincinnati, Ohio

2) Project Name: CUPID Creation of Unique Personal Identification (Agile)

Client: Fifth Third Bank

Description of the Project: Current Fifth Third Bank Customers can login the website and mobile banking using SSN or Card Number or User id. Approximately 85% of fraud events are associated with card and/or SSN authentication fraud.

This project will make all the digital customers to create a USER id. All the customers will be prompted with new user registration process, a method for resetting a forgotten user ID. It also involves analyzing the customized authentication situations for 53 accounts and Private Bank clients

Operating System: Windows 2000/XP/2007.

Testing and Agile tools: HP Quality Center (11.52), Kibana, Splunk logs, AQT (Advanced Query Tool).

Responsibilities:

As an Agile Test Lead, was responsible for making sure that Scrum team follows some of the standard story writing process (“As a… I want to… So That…”) and Acceptance criteria standards (Scenario, Given, When, And, Then).

Framing the Agile Test Strategy for the Platform Agile Team

Analyzing, estimating and sizing the User Stories which will help Product Owners to prioritize the Story Cards.

Attending daily stand up call and provide status update to scrum team.

Involving in Sprint Retrospective meetings and highlighting the best practices.

Managing testing activities, Test Deliverables, Task Allocation and future release planning

Attend sprint-planning sessions

Meet with developers for short hand-off demonstrations

Perform project management duties including the creation of status reports, work plans, and presentations to client leadership

Managing and leading QA team of 8 – 10 members

Act as primary point of contact for all the testing activities in the project and daily communication with offshore teams.

Responsible for providing estimates and creating estimation document and statement of work for both onshore and offshore teams.

Senior Engineer -Testing Mar 2014 to Dec 2016

SLK Software Services – Pune, Maharastra, India

3) Project Name: Consumer Lending Loan origination & Loan Servicing

Client: Fifth Third Bank

Description of the Project: ACAPS – BCAPS, ABP & ALPS

(ACAPS - Automated Credit application Processing system) (BCAPS - Bankcard application processing system (ALPS - Automated Loan processing system) (ABP – Auto Bill Payer)

Operating System: Windows 2000/XP/2007.

Tools and Technology used: HP Quality Center (11.52), ISPF/TSO, CA-7, INFOMAN, Mainframe (Online/Batch)

Responsibilities:

Involved in batch/on-line application module(s) to verify whether the changes meet the new business requirements.

Designed and tested screens, tables and reports.

Prepared detailed Test Plan & Test Cases by understanding the business logic & user requirements.

Testing with Batch programs are compiled and executed using JCL.

Prepare and document test data.

Responsible for creating traceability matrix between requirements and test cases.

Planned and Managed Test schedules using Release Dates.

Involved in documenting and maintaining quality process.

Wrote Test scripts for Regression testing.

System testing of all online screens and batch programs.

Compared the Test files with the Production files.

Involved in test case walkthrough with users and getting signoff from users.

Responsible for making modifications and enhancements to the existing JCL.

SQLs are written using Spufi to query the DB2 database on mainframe.

Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved.

Involved in Preparation of Test Summary Report.

Used Quality Center for managing the business requirements, test plans, test labs and test Defects.

Reviewed and approved team members' test scripts.

Generated detailed reports of the bugs, the pass-fail reports and the Test results.

Engineer -Testing Nov 2012 to Feb 2014

SLK Software Services – Bangalore, India

4) Project Name: VANTIV Inc – Payment Processing

Client: Vantiv

Description of the Project: A leading integrated provider of payment processing strategies and advanced Technology solutions for businesses and financial institutions, processing more than12.9 billion Payment transactions and approximately $426 billion in volume annually.

Operating System: Windows 2000/XP/2007.

Tools and Technology used: HP Quality Center (11.52), ISPF/TSO, CA-7, INFOMAN, Mainframe (Online/Batch)

Responsibilities:

Implemented test practices strategies and processes.

Involved in troubleshooting of test issues and recorded test results.

Tracked monitored and prioritized identified defects.

Designed and created use cases and developed test specifications and test cases.

Possesses strong understanding of technical mainframe testing strategies.

Have strong project management experience

Possesses exceptional verbal and written communication skills.

Responsible for Analyzing business and technical requirements to create detailed test cases/scripts.

Designed and tested screens, tables and reports.

Involved in preparation of detailed Test Plan & Test Cases by understanding the business logic & user requirements.

Responsible for making modifications and enhancements to the existing JCL.

Responsible for writing Test scripts for Regression testing.

Involved in System testing of all online screens and batch programs.

Software Developer July 2010 to Nov 2012

IBM India Pvt Ltd through WDC vendor – Bangalore, India

5) Project Name: Membership and Billing

Client: WellPoint Health Networks

Description of the Project: WellPoint is a highly reputed Health care provider in USA. The system is a MVS OS/390, with programs written in IBM high level Assembler, COBOL, PL/I. The databases include DB2 and IMS

Tools and Technology used: COBOL, DB2, IMSDB/DC, JCL, SPUFI, ISPF/TSO, File Manager, CA-7, ENDEVOR, Clear Quest, INFOMAN and QC (11.52 version) QMF

Responsibilities:

Responsible for Job Monitoring & Resolving production issues within the SLA time and On call Production Support (24/7)

To resolve Service Requests raised by Users and Front End Testing Team

Involved in Batch Testing Support(24/7)

Responsible for setting up Jobs in CA7.

Responsible for executing batch jobs in CA7.

Setting up/modifying the JCLs, Procs, Control cards & input files for the testing environments

Add, delete, modify, schedule Jobs in CA7

Process Miscellaneous Test Requests to support System testing in the COPE

Execute, monitor, and troubleshoot system testing cycles on TSON.

Involved with System testing and Regression testing of the application.

Defect logging and tracking using Quality Center.

Education & Training

Bachelor of Engineering 2006

Visvesvaraya Technological University – Belagavi, Karnataka, India

Mainframe Training: 2009

Trained on Mainframe technology for 3 months from a external training center in Bangalore, Karnataka, India

Katalon Training at client location: 2019

Attended the automation tool Katalon training provided by Fifth Third Bank. Both Basic and advanced training.

Work Permit Information

Work Permit: H1B (I797 is approved till June 1st 2021)

Remaining H1B duration: Completing 3 years in Feb 2020 on current H1B and still have 3 years Visa validity.

Current Employer: SLK America Inc

Professional Organizations

Prior Work Experience Details

Organization’s Name

Designation

Dates of Employment

Location (City & State)

Explanation for Interruption / gap

(If Any)

From

(DD-MON-YYYY)

To

(DD-MON-YYYY)

SLK America Inc.

QA Lead

17-Feb-2017

Till date

Cincinnati, OH

SLK Software Services

Sr Engineer Testing

12-Nov- 2012

15-Feb-2017

Bangalore, India

IBM India Pvt Ltd

Software Developer

08-Jul-2010

12-Nov-2012

Bangalore, India

Contact this candidate