DANIELLE DURRE

**** ******* **. #***, *********, NC 28031 309-***-**** adcnwt@r.postjobfree.com

Experience

American Software Asset Management

Software Asset Manager/September 2015 – Current

Request and approve process, procurement management, life cycle management, redeployment and disposal management. Responsible for capturing the financial information about the software life cycle. Manage and optimize the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Management of the physical components of computers and computer networks, from acquisition through disposal. Gather detailed hardware and software inventory information used to make decisions about hardware and software purchases and redistribution. Administrator of Microsoft licensing compliance on Volume License Agreements, Product List, Product Use Rights, SPLA, OEM, FPP and other contract and licensing documentation. Analyze purchase records and other entitlement information (including contracts, EULAs, EAs, etc.). Management of Microsoft Enterprise Contracts, Microsoft Volume License Management portal, Microsoft Desktop and Server Licenses including Oracle, Symantec, VMWare etc... Assist in deploying an enterprise wide ITAM / Software Asset Management platform (e.g. Microsoft SCCM). Collect and manage SAM-related information from customers, and software manufacturers. Perform Bulk load and update IT software license asset records, software license contracts, software maintenance agreements and associated relationships into the IT asset repository. Participation in customer communications across the entire life cycle of a SAM project, which includes producing and presenting intermediate, analytical, end results and assuring projects are conducted and closed to the satisfaction of all parties. Create and update software counters for software titles and licenses. Provide expertise in ensuring that software license contracts and agreements, software licenses, software installations and associated linkages are reflected correctly in the ITAM / Software Asset Management platform repository. Provide expertise to ensure that software license records are linked to the correct hardware device. Support analysis of new or modified software agreement, maintenance contracts and identify impact to software counters. Review software compliance measures based on existing licensing agreements. Understand current utilization and installation of licenses based on RTU focus. Work with Software vendors to renew and true up existing licensing contracts. Work with the Legal Department and Contracts to ensure pricing/costing analysis meet both operational and budget requirements. Initiate contracts and agreements for the technology owners. Perform Vendor Management to ensure our vendors meet contract agreement SLAs and corporate T&Cs.

DURRECONSTRUCTION

Co-Owner, Operator / October 2013 – September 2015

Responsibility for property dig numbers for locating underground utilities, telephone systems, and leases/contracts. Planned, organized and coordinated special facility related projects. Provided construction/renovation project cost estimates. Handled general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting. Managed and reviewed service contracts. Conducted and documented regular facility and equipment inspections. Forecasts, allocates, and supervises the financial and physical resources of the facility management. Responsible for development and support of preventive maintenance programs for building equipment systems, machinery and test equipment. Responsible for developing and implementing cost improvements related to the services and operations provided by the facilities organization.

AMERICAN RED CROSS

Reviewer, Collections Documentation / December 2011 – October 2013

Identify and log problems, evaluate the impact of mistakes or omissions on reviewed paperwork. Review Blood Donor Records for accuracy and completeness. Contact staff as necessary to resolve issues, questions or omissions on reviewed paperwork. Provide complete and accurate documentation on all paperwork. Maintain current knowledge and understanding of regulations in the Code of Federal Regulations, American Red Cross Blood Services Directives and other applicable federal, state, and local laws appropriate for job functions.

AMERICAN RED CROSS

Donor Information Management Specialist II, Data Entry / July 2006 – December 2011

Responsible for accurate and timely input of donor information into the computer system. Maintain donor confidence by keeping information confidential. Contact donors to verify demographic information. Apply program rules, identify and correct errors, and escalating problems as needed. Ensure quality by adhering to strict processes and attention to detail. Process donor and account source documents by reviewing data for deficiencies; resolve discrepancies by using standard procedures. Prepare source data for computer entry by compiling and sorting information; establishing entry priorities.

Education

AAS Travel and Tourism / 2000 – 2002

Medical Transcription, HIT / 2005 – 2007

BS Health Information Administration / 2018 –

Specialties

Microsoft Office 365

Flexera Net Manager Suite

ServiceNow Incident Management, Request, and Software Asset Management

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