James Henry (Jim)

707-***-**** 707-***-**** (Fax)

email: adcntu@r.postjobfree.com

N. Calif, US Citizen

Work Experience

Sep 2019 – Dec 2019 – Otis Elevator (Cutover Project Manager) Farmington, CT.

As a Project Manager, worked with the Otis IT, Otis Business and UTC Corp teams to aid in getting cutover dates for over 1200 applications… As part of the separation from UTC and Carrier, Otis will be managing all their applications during several legal separation cutover dates and building Otis owned IT teams to manage all applications going forward…. Worked with teams to build cutover plans, monitored issues/defects via HP-ALM, risks, testing cycles including UAT and signoff and aided in coordinating Hypercare post go live…Functional areas covered were Accounting, Finance, Tax, Real Estate, Central Ops, Quality, Supply Chain, Communications, Legal, Treasury, EHS, FPA, Govt. Relations, HR, Infrastructure, Investor Relations, Pension, Risk Management, Security, Shared Services, Tech & Engineering, Compliance, Cyber, Desktop, Support (including ServiceNow)… Some major applications included SAP, JD Edwards, SharePoint, EY Capital Edge… Worked with EY as the lead implementation partner for both UTC and Otis…

Jun 2019 – Aug 2019 – Ernest Packaging (SAP Cutover / Project Manager) Commerce CA.

As a Project Manager, led the new SAP S4/Hana 1709 cloud implementation cutover… Created and managed the execution of the cutover plan including tracking reports, interfaces, conversions, enhancements, forms (RICEF), business tasks, IT tasks, external systems tasks…Managed open UAT, Go Live and Post Go Live issues... Work with project team, business leads, IT, executives to confirm project would go live on time with all UAT issues closed or postponed by the business to post go live… Managed post go live support process ensuring all issues were tracked, assigned proper resources and managed through completion of each issue or enhancement. Implementation included label printers, Fiori front end… SAP modules included FICO., COPA, Order-to-Cash, Procure-to-Pay, Forecast to Delivery, Inventory Management, Quality Management, Fixed Assets, Reporting, EDI/iDoc, Citi Bank, etc. External systems: Delego, Vertex, Open Text, GIB DCO, etc…Tools: SharePoint, Lifesize, Web Outlook, MS Office, MS Project… Worked with iTelligence resources…

Sep 2018 – Nov 2018 – StonyField Farms (SAP Cutover / Project Manager) Londonderry, NH.

As a Project Manager, led the new SAP ECC implementation cutover… Created and managed the execution of the cutover plan including tracking reports, interfaces, conversions, enhancements, forms (RICEF), business tasks, IT tasks, external systems tasks…Managed open UAT, Go Live and Post Go Live issues... Built a change control process to manage transports to SAP production with the implementation covering 10 weeks... Work with project team, business leads, IT, executives to confirm project would go live on time with all UAT issues closed or postponed by the business to post go live… Managed post go live support process ensuring all issues were tracked, assigned proper resources and managed through completion of each issue or enhancement. Implementation included building new RF devices, label printers, scanner units in trucks, new SAPgui licenses, new licenses for several supporting systems, etc… SAP modules included Financial Planning through FICO / COPA, Order-to-Cash, Procure-to-Pay, Inventory Management, Aquire to Retire (Fixed Assets), Reporting, etc. External systems: BI/BW, Tibco, BlueJay, FuturMaster, Go Simple, EDI/iDoc, Citi Bank,HSBC, etc…Tools: Workfront, Zoom, MS Office, MS Project… Worked with Vortex resources…

Feb 2018 – Aug 2018 – Miscellaneous non-SAP small projects

Jan 2015 – Feb 2018 – PG&E (SAP Project Manager) San Francisco, San Ramon & Concord, CA.

As a Project Manager, led two HR improvement projects (Jobs and Qualifications Catalogs) working with offshore vendor, on-shore vendor and internal staff to re-engineer back to best practices multiple processes for the SAP HCM module. Included managing teams on multiple interfaces to SAP (eRecruit, S4 Hana BI/BW, DOTRC, QuestionMark, ITS, etc). Created weekly status reports from PPMC and meetings with the business and IT. Lead discussions with steering committee and leadership teams. Improved the financial tool (excel using VBA code and SAP BPC/PRJ) for tracking forecast to budget to actuals. Developed detail project plan, cutover plans for QA and production go live. Developed MSAccess database using VBA code to aid the business in validation of conversions prior to production cutover… Worked with testing

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Work Experience - Continued

team to improve the use of HP ALM and SharePoint interfaces by developing a defect/enhancement tracker for scrum daily sessions. Worked with the security team to confirm new business roles required for the project… Worked with PMO to track and have delivered multiple documents throughout project lifecycle including tracking SAP transports through Solman/Charm…

After the initial 2 implementations I was extended to work with a new vendor to PG&E to improve PG&E’s Academy training processes by managing a implementation of an extension to the SAP LSO module including a parallel project to incorporate a replacement to the SAP course player with the vendors Twine product. Drove the project through its phases to implement the vendors RegLearn/Apprentice module enhancing the process to matching employees to the correct training courses with the extended functionality from the vendors solution…

Continued with the next two projects (one in the SCM realm and another extension to the RegLearn solution adding a new module for managing Apprentices) in both the gas and electrical fields enabling mobile solution with the new SAP UI5 Portal and its development. Multiple conversions, interfaces were required to be developed and re-engineered during these projects. For the SCM project an external SAS SAP S4 Hana 1610 Cloud Portal was added to the landscape which in turn required an internal cloud connector which connected to the internal SAP ECC system to allow suppliers, manufacturers and distributors to create material change requests as a replacement to a manual process previously…

Worked with the PMO to improve MSProject template to aid other PM’s in tracking past due tasks and major changes to the plan along with improving SAP BPC forecast to actuals tracking… Worked with Infosys, Cognizant offshore resources.

Mar 2014 – Dec 2014 – Costco (SAP Project Manager) Seattle, WA.

As a Cutover Project Manager, led the HR/Payroll/ESS/SSO project on an ECC 6.0 for a US rollout using an external implementation partner, internal and consulting resources (on and off-shore)... Managed the work plan, and cutover practices for the system integration cycles to collect detail tasks for the actual cutover... Developed tools to track actual efforts during practice cutover cycles using Google Sheets that allowed all the owners and backup owners of tasks to report real time their actual times for tasks which in turn replaced the work efforts estimates… ESS setup was designed to allow all, for the first time (100,000+ workers), to do their own updates to their HCM data… Worked with conversion team to bring their efforts down from 8 weeks to 2 weeks (the window required for Go Live)… Escalated issues/risks to management and produced daily status reports using Google Docs including metrics reports (main set of tools used by Costco instead of MS Office)… Worked with over 30 Integration/Legacy system owners using over 80 interfaces to ensure connectivity and daily operations were redirected from Lawson to SAP… Worked with BI and Cognos teams to ensure all the new reporting requirements were met and timing to implement were within the Go Live window as the process needed to convert from Lawson to SAP in between a 2 week payroll window… Modules – FI/CO, HR/HCM, Payroll, BI/BW, ESS, SAP Portal, Google Docs, HP/ALM, MS Project and selective MS Office tools (available to the project teams only)…

Mar 2010 – Mar 2014 – eBay (SAP Project Manager) San Jose, CA.

As a Project Manager, led the upgrade project for the current SAP 4.7 system to ECC 6.0 (including current enhancement packs for ECC, BI, Portal, and HR) for a global rollout... Managed the budget, work plan, staffing, training, testing, cutover, quality gate approvals... Worked with development team, outsourced developers, outsourced testers to complete all outstanding issues on time and on budget… Worked with QA team using HP Loadrunner, IBM Clearquest, Worksoft Certify to log all test scripts, steps, results, bug tracking, resolution, metrics and status reporting to all levels of the organization... Directed the cutover activities during the go live weekend and coordinated activities with other non-SAP systems that were also going live at the same time... Met with and finalized SOX testing requirements and completed all compliance activities as part of the project... Post go live activities included HR compensation project business requirements and solution design documents using Webmethod, WebSphere solutions. Worked with the HR business team to create business requirements for their Global HR Core changes along with blue printing ESS/MSS. Project including developing a budget, scheduling vendor demos... Modules – FI/CO, HR/HCM, BI/BW, EDI, Solution Manager

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Work Experience - Continued

(Solman/ChARm), SAP Portal, NWDI, HANA BI/BW, Enhancement Pack 4 and 5 for HR, SharePoint, HP Remedy, HP Scout timesheet tracking, MS Project and all MS Office tools including using VBA in excel and word on several projects…

As a Project Manager and Business Analyst for the legal group completed requirements, vendor selection and implementation of an electronic signature system (DocuSign)… Next project was to select a Contract Management System, completed requirements, vendor demos, vendor selection, and implementation of SAP eSourcing v7.x using the Projects, Supplier Management and Contract

Lifecycle Management (CLM) modules with interfaces to SAP ECC for vendor master, organization data (14 files), DocuSign outbound and inbound connections and SAP Enterprise Portal using LDAP. Developed a custom SharePoint approval workflow used by the legal users for requests of documents… Completed all testing (integration, UAT, performance) for Release 1 of the solution. Loaded approximately 100k legacy contracts, setup the Projects module for Contract request form which integrates to the CLM module. Implemented a custom approval workflow in CLM and custom phases that a contract processes through to completely signed and executed contracts…

Next project was an SAP Infrastructure upgrade including current enhancement packs (all systems) to Oracle 11g version including decommissioning old servers as part of the project (ECC, SRM, CLM, Portal, HCM, Hana BI/BW systems, plus Salesforce integration with CLM and CRM)… Worked with IBM, Infosys, SAP, Accenture on different projects.

Next project was a Non SAP Infrastructure and Software Upgrade (including enhancement packs) for a Financial Account Reconciliation system (Fiserv’s Frontier Suite, Win2003 to Win2008 servers, Oracle 10g to 11g. Added 5 new Frontier systems for a total of 9 production systems and 3 non-production systems. Included moving equipment from an external DC to an Internal DC and included setup of 9 production Disaster Recovery systems in a new DC and performed a full DR exercise for a full week with no issues. This included decommissioning old servers (over 100) from the old DC’s. Attended SAP TSO150… Worked with IBM resources…

Aug 2005 – Feb 2010 – Autodesk (SAP Project Manager) San Rafael, CA.

As a Project Manager, led the upgrade project (including all enhancement packs) for the current SAP 4.6c system for a global rollout... Managed the budget, work plan, staffing, training, testing, cutover, quality gate approvals... Worked with development team, outsourced developers, outsourced testers to complete all outstanding issues on time and on budget… Worked with QA team using Mercury Interactive tools (HP Loadrunner, Test Director) to log all test scripts, steps, results, bug tracking, resolution, metrics and status reporting to all levels of the organization... Directed the cutover activities during the go live weekend and coordinated activities with other non-SAP systems that were also going live at the same time... Met with and finalized SOX testing requirements and completed all compliance activities as part of the project... Post go live activities included a cProjects and HR compensation project business requirements and solution design documents including a prototype of cProjects using SAP best practices, travel and expense setup (T&E), timesheet setup for demo purposes. Performed authorization analysis for the SAP environments including their current production system (4.6c) and their new system (ECC5.0 including enhancement packs) using the SAP RBE (Reverse Business Engineering) tool and added additional enhancements to the tool for better reporting requirements... Provided knowledge transfer on the RBE process to internal IT staff... Included decommissioning multiple servers as part of the upgrade from SAP 4.6c to ECC 5.0)… Worked with the HR business team to create business requirements for their Global Staffing project including developing a budget, scheduling vendor demos… Modules – SD, MM, A/P, A/R, FI/CO, PS, HR, BI, EC, DIMP, EDI, OpenText, SharePoint, MS Project, Excel, Access, Solman/ChARm etc… Managed multiple projects post the initial SAP upgrade including the largest project for the company and follow-up roll-outs impacting more than 15 integrated systems including SAP ECC 5.0, Siebel, Tibco, Java apps, Clarity PPM, Vertex, Sterling, EDI, iDocs. This included managing over 100 developers and testers both on-shore and off-shore... Managed the budget and tracked actual spend… Coordinated the business user acceptance testing (UAT) and sign-off… Reported metrics, trends and tracked the project plan to an on-time

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Work Experience - Continued

go live… Managed the daily post go live support team to ensure quick turn around on new issue… Worked with Cognizant.

Dec 2004 – Aug 2005 – Clorox (SAP Project Manager) Oakland, CA.

As a hands-on Project Manager, work with the internal HR and IS teams to complete the selection process for an implementation partner… Worked with the business and new implementation team to gather business requirements, begin the blueprint process for an mySAP ERP 2004 (ECC 5.0) implementation using HR, BW, XI, Solution Manager (Solman/ChARm), Web Portals – MSS and ESS for a workforce of 6000+… Worked with the technical team to complete the selection process for the new Netweaver landscape... Worked with Steering Committee to complete the final scope and budget for a domestic rollout on a separate instance with ALE interfaces to the existing SAP ERP (v4.6c) environment… Developed multiple SOP’s, strategy documents, forms and templates…Identified the training schedule for the internal technical team and internal configuration team members… Worked with the internal technical teams to identify existing systems and interfaces in order to finalize the retirement process for the legacy systems… Worked on a second Discovery Project for an upgrade (including enhancement packs) of the existing SAP ERP (v4.6c) and Siebel (v6.0) systems… Submitted to the Steering Committee alternatives and recommendations to identify the timing for the IS Roadmap… Attended the implementation partners Accelerated Solutions Environment (ASE) with top executives, process owners, subject matter experts, key business users and the project team to gain quicker decisions and level set the organization on the scope and timing of the project… Developed extensive MS Project detailed timelines... Trained other project managers on use of MS Office products… Worked with Capgemini.

Jun 2004 – Sep 2004 – Ocular Sciences (now CooperVision, Inc) (SAP Integration Manager) S. San Francisco, CA.

As a hands-on integration manger, worked with the business and SAP team to gather business requirements, begin the blueprint process for an SAP v4.7 implementation using SEM, CRM, BW, XI, R/3-SD, MM, FI, CO, PP, EDI, WM, Web Portals, and Vertex… Worked with the technical team to complete the selection process for an outside hosting vendor for the SAP systems... Worked with Steering Committee to complete the final scope for a global template and multiple country roll-outs of Japan, Canada, Germany, Italy, US, UK, France, Netherlands, Australia on a single global instance in an FDA Compliance / CFR Part 11 environment… Developed multiple SOP’s, strategy documents, forms and templates…Identified the training schedule for the internal technical team… Worked with the internal technical teams to identify existing systems and interfaces in order to finalize the retirement process for the legacy systems…Project cancelled after company being acquired... Developed extensive MS Project detailed timelines. Trained other project managers on use of MS Office products… Worked with IBM.

Feb 2004 – May 2004 – Various locations

Worked with several companies on SAP pre-sales meetings… Provided independent analysis of business requirements and application solutions... Developed several web pages for clients using HTML, Java, Javascript, Flash…

Feb 2003 – Jan 2004 – ConAgra (SAP Project Manager) Omaha, NE.

Led the implementation for a division of the corporation using multiple legacy systems to SAP v4.6 in the USA of 5000+ users... worked with the steering committee on open issues… provided independent data validation audits using ABAP/Query, Report Painter/Writer... provided metrics and status reporting on build progress... provided quality control procedures for interface/conversion development... functional team support for CRM, TPM, SEM, SD, FI, COPA, MM, EDI, BW, Vertex... developed and managed the Go Live project plan... Use all MS Office tools including MS Project, Excel, Outlook to manage details of project, meetings, etc… Worked with Infosys.

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Work Experience - Continued

Sep 2002 – Jan 2003 – System Management Institute (Sr. Consulting Specialist) Las Vegas NV, Salt Lake City UT.

Led the product analysis with a team reviewing a client’s potential for merger and acquisition… Performed a detail product component review, identified outstanding software development, cost of completion, test environment and results… Reviewed development environment and team members… Compared functional and technical specifications to the in process development of product, demos, etc… Developed a business plan for the client to complete their product, Implement new business systems in support of their new product… Initiated an operating budget for the new business system, integration of the clients’ product to the business system, a helpdesk environment to support both the business system and the clients’ customers on the products sold… Supported other team members in producing an executive summary, a financial strategy model, capitalization charts, a business strategy model, a product strategy model…

Jul 2000 – Sep 2002 – Raytheon Technical Services (SAP Integration Manager) DC, Long Beach CA., Burlington, MA.

As hands-on Integration manager, led the data conversion process, migrating from multiple legacy systems (SD&G, ARS, AWT, Deltek, IMS, Costpoint) to SAP v4.5b... Developed the project plan of action including timelines and budgets from inception to GO Live of 9000+ employees worldwide in 3 separate rollouts... Each rollout included multiple divisions and business units with 9000+ employees. Developed the validation process for all the data elements including an Access db to confirm data consistency from the legacy systems and SAP ABAP/Query reports on the SAP side of the implementation... Assisted in the load process including all manual data loads, ongoing interface data loads... Facilitated the transfer of data ownership from the I/T department to the functional departments... Guided the functional configuration of SD, PS, MM, HR, FI/CO, EDI, Vertex... Solved open issues with changes in the configuration (IMG) process and/or ABAP development... Aided in the testing of the ESS (web based data entry) for timesheets, travel expenses, purchase requisitions, approval processes, etc... Supported and trained end users during post implementation. Identified $25m of unbilled revenue during QA processed developed using MS Access... Designed a notes workflow for project / contract creation / maintenance. Workflow included request, approval, status, and signoff processes… Developed the following areas for data conversion (200+ files): Material Master, Customer Master, Vendor Master, Internal Order Master, Cost Center Master, Fringe Cost Center Master, Master Contracts, Funding Contracts, Contract Pricing, Revenue/Costs to date (info structure), Project structures, Cost Plans, Billed Revenue History, Cost History for projects, Cost Center Balances, Internal Order Balances, Trial Balances, Open A/R (employees and customers), Open A/P (employees and vendors), Vertex interface. Used all the MS Office tools including MS Project, Excel, etc… Worked with IBM.

Dec 1997 - Apr 2000 - SOLA Optical (SAP Project Manager/Configurator/Trainer) Petaluma, CA.

As hands-on project manager, implemented a change management (CMS) and quality assurance environment for AS/400 systems... Developed the programming and operations procedures for technical staff of the Y2K development environment...

Managed the data conversion project migrating from the legacy systems (S2K, Prism, custom) to SAP v3.1h... Developed the blue print for the ASAP implementation and managed the conversion team to assist in the transition from RPG to ABAP programming... Developed the project plan of action including timelines and budgets from inception to GO Live including the post implementation validation process... Assisted in the data load process including the successful completion all manual data loads. Developed the outstanding issues tracking system to facilitate the management of the development cycle and enhance the communications loop with end-users... Facilitated the transfer of data ownership from the I/T Department to the functional departments... Employing my diverse experience and knowledge of the IMG modules, guided the functional teams to optimize and balance the SAP system configuration (SD, MM, FI, COPA, EDI, Vertex with SOLA's business and operational requirements...

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Work Experience - Continued

Developed the following areas for data conversions: Material Master, Customer Master, Vendor Master, Customer Credit Limits, GL Monthly Balances, Open AR, Beginning Inventory Balances, Cost Center Budgets, Profit Center Budgets, Balance Sheet Budgets, Purchasing Info Records, Bill of Materials, Customer Pricing, Transport Orders, Material Determination, Material

Listing/Exclusion, special inventory warehouse search cycle for a custom front end to sales order processing, Sales History for SIS, Sales Returns History for SIS, Sales Budgets for SIS.

To complete the data conversion process for data warehousing, designed a new approach for data transition using techniques that reduced the development and execution process of data conversions by more than 50%. Presented this technique during an IBM/SAP nationwide conference call to over 400 people and in more than 300 companies...

Post Go live of SAP v3.1h, trained the functional configuration team and basis group on OSS and transport usage. For end-users, developed training materials and conducted courses on SAP tools including ABAP4/Query, reports for the SD, MM, and FI/CO modules. Developed audit reports to enable end-users to validate and manage on-going business processes... Worked with basis and end-users to develop an archive/recovery plan... Re-engineered the custom EDI programs to function as standard IDOC transactions...

Served as project manager to upgrade SAP v3.1h to v4.5b (including current enhancement packs... Re-engineered the customer master and pricing conditions for ship-to’s to enhance pricing capabilities and improve on-going maintenance of discounts, promotions and system performance, etc.

Worked with senior management and vendors throughout the full Life Cycle to implement an external data warehouse (Hyperion-Essbase)... Conducted gap analysis of SAP Business Warehouse (BW)... Identified and implemented the following business areas: sales analysis, inventory management, financial and cost controlling, profit analysis. Worked with end-users to define specific reporting requirements… Developed reports...

Worked with senior management to design an e-commerce web site with links to the SAP environment... Attended Americas SAP Users Group (ASUG) 98...

Sept 1997 - Dec 1997 - IKON (SAP Project Manager/Business Analyst) Walnut Creek, CA.

For a multiple plant/distribution environment using SAP v2.2f, supported all modules with emphasis on the MM module... Responded to help desk requests... Engaged in problem determination and correction, change management of IMG, and testing through the quality control environment... Produced reports to support FI, AP, and Inventory Management... Trained new employees... Identified procedure corrections...

May 1995 - Sept 1997 - Sutter Home Winery (SAP Project Manager/Business Analyst) St. Helena, CA.

As hands-on project manager, led the implementation of SAP v3.0e. for 3 plants with corporate headquarters in the Napa Valley. The environment consisted of multi-company, multi-plant, and multi-currency of US, Canadian dollars, British pounds, and French francs.

Conducted end-user needs analysis and engaged in requirements definition. Managed the RFQ process and assisted in vendor selection... Successfully executed the project plan with the following milestones: configuration, conversion, interface development, procedure/business model writing, testing, training (end-user & configurator), go live implementation, and follow-up support... Prepared budgets for approval of all projects…

As project manager lead third party integrator and internal staff in the configuration of system. Setup and used the IMG-Implementation Guide for configuring the system. Configured the following modules in SAP: MM-Materials Management (including Product Allocation, Account Assignment), PUR-Purchasing, IM-Inventory Management, IV-Invoice Verification, MMIS-Materials Information System, LO-Logistics General, PP-Production Planning and Control, SOP-Sales & Operations Planning, MRP-Material Requirements Planning, REM-Repetitive…

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Work Experience - Continued

Manufacturing, PS-Project System... Sutter Home additionally implemented the following modules: SIS-Sales Information System, LIS-Logistics Information System (including Product Allocation/Planning), FI-Financial Accounting, GL-General Ledger, BA-Business Area Accounting, AP-Accounts Payable, AR-Accounts Receivable, AA-Asset Accounting, CO-Controlling, PC- Product Costing, SL-Special Purpose Ledger (Cust P&L), SD-Sales & Distribution (Sales, Transportation, Shipping, Billing), PD-Personnel Development, PAD-Personnel Administration, BEN-Benefits, TIM-Time Management, Vertex. Worked on conversions and interfaces, special reports; forms; Report Painter / Query for special reports... Designed the conversion process of the previous General Ledger Account structure... Developed fast install method for converting Legacy history data into SAP data structure... Method transformed translation tables from old systems to new numbering schemes of SAP... Typical development time for historical data was reduced by more than 50%, or from days to hours... Additional projects included the following: Customer Master, Vendor Master, Material Master, G/L balance conversions; Bulk wine interface; Physical inventory front-end for batch control; Distributor Depletion’s interface; Distributor Chargeback interface. The forms development segment of the project produced 11 laser and two multi-part. Setup Change Control for Sutter using CTS-Client Transport System to enable control of all changes (configuration, ABAP). Supported development, test, and production... Performed initial setup of security for end-users and developed detail transaction security down to the field level (HR security to department level, accounting security to Cost Center level, etc.). Aided with BASIS configuration of SID’s... Developed courses and conducted end-user training for SAP101 and SAP102, (basic end-user skills). Established a help desk for end-users and installed a problem tracking system (Heat). Organized two version updates from SAP3.0 cga-3.0e and OS400 upgrade from v3r6 to v3r7 (including current enhancement packs). Attended the following SAP classes: SAP40-Basics, LO020-Procurement, LO050-Manufacturing Planning, LO070-Manufacturing Execution, LO205-Production Planning-Discrete, LO550-Production Planning-Repetitive, CA705-Report Painter & Report Writer.

Additional companies furnished upon request.

Education: BS Data Processing, Industrial Management, and Accounting

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