Joseph A. Victoria
Washington, PA 15301
adcnqd@r.postjobfree.com
EMPLOYMENT HISTORY
Brownson House, Inc. – Washington, PA 2018-Present
Assistant to Executive Director
Accounts Receivable/Payable – Produce invoices, record deposits and pay bills
Process Payroll
Complete monthly financials – allocations and reconciliation
Generate, process, and distribute paperwork for teams, coaches, and other individuals
Create and organize professional documents and announcements, including information being mailed for
sponsorship opportunities, schedule events and facility rentals
Assist with fundraising events – Cash Bash, Golf Tournament, Holiday Vendor Sale, and Boxing Shows
Organize Winter Co-ed Indoor Soccer League and Spring Co-ed Flag Football League
Site Supervisor
Open and close facility before and after sporting events, assist workers in concession stand with waiting on customers and preparing food, supervise spectators and manage games
Cerner Corporation, Kansas City, MO 2015-2018
Senior Technical Solutions Analyst
Provide support/build for Cerner INVISION/OAS Gold Patient Management: In-Patient and Out-Patient Registration solution at Virtua Hospitals (Berlin, Marlton, Voorhees, Camden and Memorial) in New Jersey
Cerner Ad-Hoc Report writing, HL7 support, Crystal Reports, Patient Access/Scheduling, TSO, Integration Testing, User Training, and Knowledge Transfer
Provide Helpdesk/Call Center support for VPS AnyQueue solution at Virtua Hospitals (Berlin, Marlton, Voorhees, Camden and Memorial) in New Jersey
Perform some programmer/analyst work – programming, structured analysis, database design
Work closely with Patient Access and Patient Accounting to define and implement work requests
Ticketing systems: Magic, Remedy and GEMS
Allegheny Health Network, Pittsburgh, PA 2004-2015
Senior Application Analyst – 2004-2015
Provided support/build for Siemens/Cerner INVISION/OAS Gold Patient Management: In-Patient and Out-Patient Registration solution at Allegheny General, West Penn and Forbes Hospitals
Support/Build for Affinity (Quadramed) In-Patient and Out-Patient Registration application, user ids, dictionary management, at West Penn Hospital
Implemented Teletracking XT Capacity Management software at Forbes Hospital with unit testing, Integration testing, regression testing, user training. Build-support for BedTracking, PreAdmitTracking, defined Physical and Logical Structures through Campus, Sections, Zones and Location Configuration. Defined Users and the components of Roles, Groups, Permissions and Memberships. Enterprise, Pager and Alert Management. Dictionary Maintenance. HL7 integration with Iguana software.
Siemens/Cerner Ad-Hoc Report writing, HL7 support, Crystal Reports, Patient Access TSO, User Training, and Knowledge Transfer, at Allegheny General, West Penn and Forbes Hospitals
Implemented Invision/OAS Gold at West Penn Hospital, with unit testing, Integration testing, regression testing and conducted training with nurses.
Helpdesk/Call Center support for VPS AnyQueue solution, at Allegheny General, West Penn and Forbes Hospitals
Implemented Dietary Foodservice Suite (CBORD) application and interfaces at both the West Penn and Allegheny General Hospital Campuses
Supported Patientworks print solutions at Allegheny General Hospital
Supported TDSS Patient Transport System at West Penn Hospital
Provided guidance to clients on completing a business systems analysis, explained established application software development standards as a means of attaining desired results
Participated in the planning, analysis and design of systems and enhancements to existing systems with clients, vendors and other external/internal resources
Monitored, evaluated, and researched job failures and provided root cause analysis, assessed information system processes, procedures and technologies to improve efficiency and ensure quality
Wrote and/or revised clear and concise user training materials, and operation or procedure manuals, completed assessments of technical processes.
Provided Helpdesk/Call Center (Ticketing systems: Magic/Remedy/GEMS) and one on one assistance as required
Provided Level 2 Support 24/7 for operational and client supported application software as required
EDUCATION
California University of Pennsylvania
Bachelor of Science, Industrial Management and Computer Science
VOLUNTEER
Brownson House 1984-Present
United Way Youth Organization, Washington, PA
TECHNICAL SKILLS
•Ad-Hoc Report Writing •OS390
•SUT •VTAM
•Data Migration •MVS
•HL7 Support •JCL
•RPM •JES2
•Profile Coding •VBS
•Dictionary Management/Updates •SQL
•VPS
•MVS/ESA
•Microsoft Access