Bryson Seifert Product Manager/Owner

adcnp2@r.postjobfree.com www.linkedin.com/in/brysonseifert/ Provo, UT 86401 385-***-****

PRODUCT MANAGEMENT AGILE METHODOLOGIES B2B SAAS

Innovative and highly resourceful product manager with 3+ years of professional experience. Knowledgeable professional continually focused on delivering high quality products to end users that meet requirements and fulfil needs. Adept at facilitating internal process improvements, in addition to understanding market trends and fluctuations. Coordinates all phases of projects with new customers through the organization of several cross-functional teams. Recognized for excelling in training, sales, risk management, and efficient project execution. Fluent in French and Malagasy, conversational in Spanish and Mandarin.

Database Management

Product Development Lifecycle

Business Development

Team Management

Scrum/Kanban Strategies

Strategic Planning

Relationship Building

E-Commerce

Service Level Agreements

Technical Change Request

Training & Mentoring

Lead Generation

PROFESSIONAL EXPERIENCE

SIMPLE RFID Orem, Utah 2017 - Present

B2B SaaS industry-leading RFiD software and hardware provider.

SENIOR PRODUCT OWNER/ MANAGER, 2017 - Present

Direct team of 7 software developers across 3 main and 9 sub-projects. Manage all customer training, in-person and remote, communicating any features to developers. Partner with the executive team to construct a custom CRM dashboard in conjunction with HubSpot operations. Analyze user interviews, usage data, market research, and competitive products to develop insights into the customer experience. Supervise all facets of software testing, along with crafting new features for the developers to implement. Software product manager experience, Agile Scrum software capabilities, and software/hardware product leader. Hands-on customer interaction and strong customer relation during product research.

Key Accomplishments:

Implemented targeted training series that reduced customer calls by 6 calls per customer per month, saving on average 4 hours per customer.

Created documentation for end users including over 60 videos increasing customer engagement while further reducing customer support calls.

Collaborated with marketing and IT to guide new website elements, heightened inbound leads by over 300%, month after month.

SECURITY WEAVER Lehi, Utah, 2016 – 2017

Leading provider of governance, risk and compliance management (GRCM) software.

INTERNATIONAL MARKETING AND EVENTS COORDINATOR, 2016 – 2017

Curated original marketing strategies across various platforms (LinkedIn, Google, and Facebook) that resulted in over 3,000 visitors to the booths. Qualified and created more than 20,000 leads through rigorous research. Facilitated all parts of arranging and setting up 15 trade shows in 5 different countries, including travel arrangements. Increased quarterly revenue by $9K per marketing session with strategic Customer training.

APPOINTMENT SETTER, 2016

Successfully managed the CRM database of over 200,000 contacts. Created new CRM layout to advance managing accounts. Lead searches to pinpoint valuable partners for the company in Australia and the United States. Executed and developed new features for sales representatives to enhance the sales processes

EDUCATION & CREDENTIALS

Bachelor of Arts in Philosophy, Minor in Business Management and Languages, Utah Valley University, Orem, UT

Scrum Fundamentals Certified (SFC) Six Sigma Yellow Belt Professional Negotiation Associate Blockchain Basic

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