Manager Human Resources

TARIAH MPAKABOARI DOUGLAS RESUME

BIO-DATA

Surname: Tariah

First Name: Douglas

Middle Name: Mpakaboari

State of Origin: Rivers

Local Government Area: Akuku - Toru

Home Town: Abonnema

Marital Status: Married

Gender: Male

Residential Address: No.19, Idowu Street, Ikeja, Lagos.

Mobile Number: 070******** & 090********

Email: *******.******@*****.***

PROFESSIONAL SUMMARY & CAREER INTEREST

Highly Motivated, Result oriented and can – do - person, seeking to utilize my skills and experience in an organization of repute, with an objective to accept the challenges and utilize my education meaningfully and work hard towards achieving the goals of the organization.

WORK HISTORY

Ashton & Dave Holidays and Travels Ltd 2018 till date

Human Resources & Administrative Manager

Responsibilities

Analyze internal business processes, structures, design and deliver leading-edge HR practices.

Establish and communicate clear targets/performance expectations to staff.

Refine measurement of ROI (return on investment) in Human Capital and align measurements with reward and recognition programs

Lead change and sustain excellence at meeting customer needs

champion and maintain a dynamic culture that promotes productivity and keeps staff motivation turbocharged

Manage employee safety, welfare, wellness and health in compliance with the law

Coordinating compensation administration, including salary surveys, benefits and the payroll

Responsible for the review, updating and implementation of the Human Resources policy

Handling recruitment, induction and placement functions, staff grievances and discipline

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Oversee and manage a performance appraisal system that drives high performance

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

Identify recruitment needs, strategic competencies and forecast the critical skills requirement

Coordinate staff exit process in area of coverage

Achievements

Wrote staff handbooks, resulting in industrial harmony and ease in the induction processes.

Successfully implemented an employee performance measuring system, resulting in increased productivity.

Build and sustain a culture that delivers optimal business performance

Maintain work structures by updating job requirements and job descriptions for all positions

Drive a proactive recruitment programs

Reduced cost in office consumables

Reduction in vehicle maintenance cost

Ensure effective and efficient health insurance for employees

Pearlwort Hotel and Suites Ltd. 2016 - 2018

(A 75 Room Hotel)

Human Resources Manager

Responsibilities

Manage the recruitment and selection process

Ensure leave schedule is properly tracked and prompt payment of leave allowance to staff.

Develop and update job descriptions, key result areas, and key performance indicators for each position.

Follow –up on PFAs payment schedules and any other complaint.

Develop training calendars, induction programs, monitor and facilitates training programs.

Monitored attendance and absences for all locations through the VIRDI application.

Work with employees to improve work relationships, and increase productivity and retention.

Conduct HR Audit

Assist in overseeing and managing a performance appraisal system that drives high performance

Report to Human Resources Manager and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

Coordinate HR projects

Deal with employee requests regarding human resources issues, rules, and regulations

Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

Properly handle complaints and grievance procedures

Conduct initial orientation to newly hired employees

Analyzing biometrics report.

Fleet and general facility management

Achievement

Develop and implement HR strategies and initiatives aligned with the overall business strategy of the organization through the introduction of Biometrics Attendance System.

Support current and future business needs through the development, engagement and preservation of human capital, maintain pay plan and benefits program

Build capabilities and organization learning by instituting weekly training workshop for employees

African Sun Amber Residence Ltd. 2012 - 2015

(A 69 Room Hotel)

Human Resources Officer

Achievements and responsibilities

Carried out all duties pertaining to the organization’s human resource activities, conducted job interviews and completed selection process in line with company’s policies

Developed and implemented policies to manage employee’s performance, improved working conditions and provide equal treatment to all

Ensured consistency, transparency and accountability regarding HR issues, initiated disciplinary action against non-performing and under performing staff

Recruitment, selection and placement

Training and developing of staff

Making sure that staff get paid correctly and on time

Pensions and benefits administration

Liasing with Heads of Department in developing and enriching staff job descriptions

Posting adverts and managing the recruitment process

Looking after the health, safety and welfare of all employees

Monitoring staff performance and attendance

Manage both local and international travels

Manage expatriate quota returns

Advising line managers and other employees on employment law and the employer's own employment policies and procedures

Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.

DOURAY SUPERSTORES 2010 - 2012

HUMAN RESOURCES OFFICER

Achievements and responsibilities

Saddled with the responsibilities of Recruitment. Selection and Placement

Organise and manage the Training and development, Disciplinary and Exit processes

Staff Attendance Management, and Report Rendition

Staff Appraisal and employee’s engagement

Recruitment, selection and placement

Training and developing of staff

Making sure that staff get paid correctly and on time

Pensions and benefits administration

Liasing with Heads of Department in developing and enriching staff job descriptions

Posting adverts and managing the recruitment process

Looking after the health, safety and welfare of all employees

Monitoring staff performance and attendance

Advising line managers and other employees on employment law and the employer's own employment policies and procedures

Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.

United Bank for Africa Plc. 2000 - 2009

Branch Operations Manager 2006 - 2009

Achievements and responsibilities

Directed all opertional aspects including distribution operations, customer service, human resources, administration and sales, managed budgets and allocated funds appropriately

Developed forecasts, financial objectives and business plans, provided training, coaching, development and motivation for branch’s personnel

Identified areas of improvement and proposed corrective actions that met challenges and leveraged growth opportunities, addressed customer and employee satisfaction issues

Adhered to ethical standards and complied with all regulations and applicable laws, met branch’s goals and metrics

Timely remittance of Branch returns

Recruitment, selection and placement

Training and development of branch staff

Verification of financial tickets

Implementation of the Bank’s disciplinary process

Funds Transfer/System Officer 2003 - 2006

Reponsibilities

Ensured customers transactions were processed within approved service turn around time, ensured customers instructions were properly reviewed before processing

Ensured daily and weekly balancing of internal funds transfer accounts, maintained proper records of funds transfer transactions

Ensured maintenance and effective utilization of physical assets and resources, transfered funds for customers as per customers instructions in a safe and secure manner by observing due diligence

Posting of salaries/transfers/Fixed Deposits based on customers requests

Reconciliation of internal accounts

Timely preparation and rendition of Returns

Troubleshooting in resolving I/T related issues and adherence with its escalation path

Posting and writing of Drafts and Managers Cheques based on customers‘ requests

Review of loan applications and its disbursement

EDUCATION AND CERTIFICATIONS

Senior School Certificate Examination (SSCE) 1994

Interim Joint Matriculation Board (IJMB) A’ Level Examination 1994 - 1995

University of Calabar 1995 - 1999

B.Sc. Economics

Second Class Honors, Upper Division (2:1)

Certificate of National Service 2000 – 2001

National Youth Service Corps

Certificate of Course Completion in Advanced Human Resources 2018

Management (aPHRi/ PHRi/ SPHRi)

Astute Trainers and Consultants Ltd

Chartered Institute of Personnel Management (CIPM) Member

TRAININGS WITH CERTIFICATIONS

Unit 2 Employability Skills (ProProfs Quiz Maker) (October 17, 2019)

Human Resources Managers‘ Forum (Hotel and Personal Services Employers’Association of Nigeria _ HOPESEA) (2015)

Domestic, Foreign Operations & Treasure, Accounting, Credit &Risk Management, Relationship Management, Marketing & Selling, Processing, Compliance and Personal Effectiveness(UBA Banking School) (2004)

Young Managers‘ Seminar (IBFC Agusto TrainingLtd.) (2004)

Officers Training Program (VIC Lawrence & Associated Ltd.) (2004)

PROFICIENCIES & SKILLS

Administrative and Human Resources Management

Proficiency in Computer Applications and Microsoft Office Suite (Microsoft Excel, Microsoft Word, Powerpoint, etc)

Strong Organizational skills, self-motivated with the abilities to achieving set objectives

Proficient in Professional Human resources data analysis and interpretation

Tem and Leadership Management

Customer Relationship Management

Proficiency in Communication and Interpersonal Skills

CORE QUALIFICATIONS

Policies Implantation & compliance

Report Writing and Presentation

Excellent time manager

Critical Thinking and Analysis

Personal Computer Proficiency

Numerical Skill

Ability to form working relationship with people of all level

Ability to work with Microsoft word

Excellent internet users’ skills

High sense of volunteerism

Highly Accountable & Transparent

REFEREES

Mr. Israel Atiyoe

Executive Chef

Pearlwort Hotel & Suites Ltd

Lagos State.

Phone No. 080********

Email: *********@*****.***

Mr. Opeyemi Azeez Aikore

Senior I/T Specialist

Pearlwort Hotel & Suites Ltd

Lagos State.

Phone No. 081******** & 070********

Email: ***********@*****.***

Mr. Sherif Lawal

Executive Director

Ashton&Dave Travels and Holidays Ltd

Lagos State.

Phone No. 090********, 081******** & 080********

Email: ******@*****************.***

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