Employee Relations Back Office

Robert B. Kramer

ECRE, ACIR, CIR, CDR, CSMR, CSSR, PRC

**** *. ******** *****, ***. 1221, Scottsdale, AZ 85255

E-mail: adcncs@r.postjobfree.com http://www.linkedin.com/in/robkramer1

Mobile: 480-***-****

SUMMARY

Strategic, innovative, results driven Talent Acquisition Leader with over twenty-three years’ experience in recruiting, revenue generation and staff development. Motivated by quality and efficiency, with a hyper focus on an optimal client/candidate experience. Proven track record of brining process and innovation into roles, resulting in improved ROI and cost savings. Demonstrated ability in building, developing and leading talent acquisition teams to achieve and or exceed long and short-term business objectives.

AREAS OF EXPERTISE

· Talent Acquisition Strategy · Relationship Management · "C" Level Executive Recruiting

· Team Building & Training · Salary Negotiations · Career Counseling

· Employee Relations · Metrics and Reporting · Applicant Tracking Systems (ATS)

· Search Firm Management · Cost Saving Initiatives · Process Improvement

PROFESSIONAL EXPERIENCE

Director, Talent Acquisition, Integrated Management Solutions USA LLC, Scottsdale, AZ (July 2001– November 2019)

Defined and lead execution of recruiting strategies that attracted, retained and hired a wide variety of talent for hedge fund and broker dealer clients, ranging from entry level through "C" level.

Constructed, coached, and mentored a team of high performing recruiters, across multiple geographies and disciplines; and managed the full lifecycle recruiting process (i.e. behavioral interviewing, client management, reference/background checks, and offer negotiation) for both permanent and consulting placements for both in house positions and for retained clients; with a close ratio of over 98%.

Onboarded new team members, and regularly trained existing recruiting staff on new recruitment strategies and techniques.

Selected, customized and implemented a company wide applicant tracking system (Sendouts, Bullhorn, Big Biller), with full

correspondence and reporting capabilities.

Enhanced, developed and implemented Human Resources policies and procedures that streamlined and improved the overall

operation and efficiency of the company.

Managed vendor relationships and negotiate service level contracts for all recruiting related ventures.

Created metric reporting to monitor attrition, cost-per-hire, open positions, applicant flow, ROI, etc.

Tracked and analyzed talent acquisition KPI metrics to monitor and improve team performance.

Senior Recruiter, Hold Brothers On-Line Investment Services Inc., Jersey City, NJ (October 1999 – March 2001)

Lead a team of five staff recruiters, responsible for hiring exempt level employees for positions in accounting, finance, marketing, compliance, information technology, trading, operations, back office, and administration.

Developed and executed high volume recruiting strategies, that resulted in over $3M in incremental firm revenue, and the establishment of a new Branch Office.

Managed relationships with twenty-nine contingency and retained search firms to staff senior and mid-level management positions.

Adeptly represented company at career fairs and technology expos and led high level searches through direct recruiting.

Fostered and strengthened relationships with key executives and hiring managers throughout the company, in efforts to effectively

implement staffing strategies, which produced a strong pipeline of qualified candidates in a cost-efficient manner.

Resolved day-to-day employee relations and Human Resource issues.

Introduced and defined new recruiting metrics, and quality hire surveys to improve processes and candidate experience.

Tracked, monitored and reported on staffing levels, open positions, new hires and other various reports as it related to recruiting, and EEO compliance.

Project Director–Insurance & Financial Group, Management Recruiters International, Malverne, NY (October 1996 – July 1999)

Completed twenty-five senior level management retained search assignments generating fees in excess of $1 million.

Negotiated compensation packages between clients and candidates.

Marketed highly qualified candidates to “C” level individuals to establish new accounts.

Onboarded and trained new staff members in recruiting techniques and proprietary systems.

Received 1998 “Pacesetter Award” for outstanding performance.

COMPUTER SKILLS

Proficient in Word, Excel, Access, PowerPoint, Resumate, Bullhorn, Sendouts, Big Biller, Jobvite and Taleo

EDUCATION

Indiana University, Bloomington, Indiana, BS in Sports Management, May 1995

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