Randy Tesalona

Lobby * Unit *** The Spring Condominium

** ****** ******* ********* ******

Email Address: adcncq@r.postjobfree.com

Mobile : +658*******

EMPLOYMENT POSITION DESIRED: ASSISTANT BAR/LOUNGE MANAGER

2019 - present CUBA LIBRE PTE LTD

Assistant Manager

Clarke Quay

Singapore 179021

Duties and Responsibilities:

Assists with the development and managing of the budget for the beverage department.

Supervises programs and processes to reduce and control loss time injuries.

Schedules staffing levels to maintain budgeted levels employment and at the level to ensure a positive gaming experience by the guests of City of Dreams

Development of staff, to include training, performance management, to include disciplinary counseling and conducting performance evaluations.

Assist with coordination and supervision of department financial data.

Reviews beverage activities and promotions with Outlet Manager.

Meet with departmental directors and managers as necessary.

2015 – 2019 CITY OF DREAMS

Assistant Manager

Aseana Avenue Corner Roxas Boulevard

Tambo Paranaque City

Duties and Responsibilities:

Assists with the development and managing of the budget for the beverage department.

Supervises programs and processes to reduce and control loss time injuries.

Schedules staffing levels to maintain budgeted levels employment and at the level to ensure a positive gaming experience by the guests of City of Dreams

Development of staff, to include training, performance management, to include disciplinary counseling and conducting performance evaluations.

Assist with coordination and supervision of department financial data.

Reviews beverage activities and promotions with Outlet Manager.

Meet with departmental directors and managers as necessary.

2010 - 2014 MARINA BAY SANDS

Bartender/Supervisor

10 Bayfront Avenue Singapore

Duties and Responsibilities:

Promotes their establishments Planing, assigning and directing work appraising performance; rewarding and providing corrective action.

Training employees on all aspects of service and selling techniques;

Addressing complaints and resolving problems for both employees and guests.

Managing the financial aspects of the beverage operation, including, operating the bar within the budget requirements, and successful identification of expense reduction through cost control.

Performing any other job-related duties assigned by their supervisor or management.

Ensuring that the bars operate efficiently quality requirements and standards.

Monitoring the bar staff and providing a high degree of “Floor presence”.

Continuously monitoring (PH) Public Health procedures for sanitation and cleanliness.

Providing on-the-job training to improve your team’s current performance, and prepare them for advancement.

Meeting with staff to review guest comments to implement revisions and improvements.

2008 - 2010 BARCLAYS BANK INTERNATIONAL

Sales Executive

6TH Floor, 24th Building Dubai Healthcare City

Dubai, U.A.E.

Duties and Responsibilities:

Work from a script and a list of contacts to promote products/services by telephone

Create interest in a product and service and complete a sale or an agreement to see a sales representative

Arrange appointments with sales representatives

Records changes to contact details on a database and note follow-up action

Maintain statistics of calls made and successes achieved

Submit periodic reports and telemarketing activities and results

Receive calls and provide information, complete a sale, or assist with any problems

Meets or exceeds established annual sales quota

Responsible for keeping commitment in a timely manner and resolving issues prompt.

2007 – 2008 HARDROCK DUBAI

Bartender / Cashier

Sheikh Zayed Road Dubai, U.A.E.

Duties and Responsibilities:

2000 – 2007 POSEIDON INTERNATIONAL (SEASCAPE & TEXAS TREAURE CASINO)

Assistant Bar Manager

Port Everglades Fort Lauderdale Florida, U.S.A.

Duties and Responsibilities:.

Supervise the work processes and procedures of casino beverage team members including the assignment of tasks or apportionment of work to be done.

Train Team Members in beverage service, sanitation, and safety procedures.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Control inventories of beverages, including liquor, and report any shortages to designated personnel.

Analyze operational problems, such as theft and waste, and establish procedures to alleviate these problems.

Interview, select and train new Team Members.

Review, adjust and administer working schedules of Team Members.

Plan work processes and determine effective techniques or processes to be used by Team Members in the course of business.

Understand and adhere to disciplinary policies including but not limited to counseling Team Members and the use of progressive discipline.

Address and manage complaints, grievances or concerns from Team Members.

Effectively use, administer and manage rewards and recognition for front line Team Members.

Review the performance, productivity and efficiency of Team Members including but not limited to periodic evaluations.

Acts as a role model to other employees and presents oneself as a credit to Company and encourages others to do the same.

Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.

Understand and adhere to bargaining unit agreements.

EDUCATION

1999 B.S. MARINE ENGINEERING– TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES

PROFILE

Highly analytical and flexible to any kind of work setting.

Good command of both written and oral English, computer literate.

Confident and positive approach to sales.

A high level of self- motivation.

Ability to work as part of energetic sales team

A target driven attitude and respond to work pressure well

Ability to provide excellent service within a team, positively spirited about hospitality.

Wide ranging experience in hospitality and customer service.

Demonstrates adaptability, loyalty, energy and enthusiasm at work.

Committed in delivering exceptional service in multicultural environment.

TRAININGS

Basic Safety Training w/ Personal Safety and Social Responsibility (PSSR)

Crowd and Crisis Management

Training for Sales Representative (Real Estate)

Cabin Crew Training (UK Diploma Course, May 2007)

The Making of Flight Attendant (Philippine Airlines Learning Center)

Certificate for Hotel and Restaurant Management

REFERENCES

Ms. Analyn Andial Mr. Hammad Baig Ms.Ma.Theresa Garcia

Manager ( City of Dreams) Regional Manager(Barclays Bank) Assistant Manager (City of Dreams)

Aseana Boulevard Paranque.City Bldg. 24 Healthcare City Dubai, UAE Aseana Boulevard Paranaque City

Tel. # +639********* Tel. # +971********* Tel. # +639*********

PERSONAL DATA

Religion : Christian

Marital Status : Married

Height : 177 cms

Weight : 70 Kgs

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