SHAYLA LIVINGSTON

***** **** *** ***** **, Gig Harbor, WA 98332 ■ C: 253-***-**** ■ adcnaq@r.postjobfree.com

Professional Summary A hardworking and reliable individual focused on going above and beyond to support the team and serve customers. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Motivated to continue to learn and grow as a human resource professional.

Skills

• Regulatory compliance • Monitor compliance

• Documentation • Clerical support

• Conduct orientations and training • Onboard new hires

• Maintain employment records • Oversee vendors

Experience Compliance & Accreditation Analyst I, 07/2015 to 10/2019 RightSourcing Inc. – Irvine, CA

·Responsible for ensuring compliance with company and regulatory standards

· Ensure workers files are engaged and disengaged when appropriate and in a timely manner

· Processes the compliance documents for all billable staff prior to candidate starting an assignment

· Coach and counsel suppliers as needed in a manner that yields collaboration, improved supplier performance, satisfactory service delivery, and risk mitigation

· As needed, determine and recommend to add niche suppliers to ensure timely fulfillment of all contingent requisitions with high quality candidates and to satisfy compliance objectives

· Update and maintain the expired/expiring documents report for contract workers based on client

· Audits and verifies the supplier staff files for compliance with supplier's contractual requirements and ensure SLA's are met

· Coordinates and works with Client Services and suppliers to ensure all contract workers have completed required credentialing (based on client requirements), background screening, drug test, and other required on-boarding documentation prior to the staff assignment start date

· Follows-up with all suppliers to ensure timely completion of required on-boarding documents

· Ensures accuracy and completeness of contract workers on-boarding documents

· Assist team members and cover accounts for team members that need assistant

· Train new team member and be a resource to all team members regarding compliance and accreditation

· Generate all required weekly reports to both client and RightSourcing on a timely basis· Ensure all candidates on-site have appropriate credentials uploaded into onboarding system tools

· Responsible for communicating compliance requirement changes to suppliers

· On-site weekly meeting regarding client staffing and hiring needs, updates on health care laws, and productivity reports

Client Services Coordinator, 01/2012 to 07/2015

RightSourcing Inc. – Irvine, CA

· Ensures positive client relationships with management at all levels· Manages several vendors and the daily operation of the staffing program onsite

· Educate and guide hiring managers on appropriate market bill rates based on review of the job duties and supplier candidate submission to ensure appropriate rates and timely requisition fulfillment

· Establish priorities, meet timelines/deadlines, display good organizational skills

· Develop and maintain a current Standard Operating Procedures manual.

· Review Employment and Compliance to regulatory concerns

· Oversee and manage the fulfillment of temporary requisitions through Vendor Management System

· Conduct regular compliance audits for all engaged staff

· Manage job requisitions through Peoplefluent and client job boards

· Review and process all agency staff time cards weekly

· Assist the billing department with payroll corrections and inquires ·Establish wage and appropriate FLSA classification, facilitate a compliant onboarding process including all pre- employment protocols that satisfy both client and company requirements.

· Conduct regular visit and meetings with managers, directors, Champion, and C-Suite team daily and weekly

· Attend daily Nursing Bed Huddles

· Track service levels and initiate process improvement

· Identify, develop and implement quarterly business development plans. Introduce new service to client as appropriate.

· Manage supplier relationship including additions, ending assignments, involuntary dismissals, and performance management. Communicate with suppliers proactively, Conduct continuous analysis of supplier performances.

· Training Internal Team Members, Suppliers, and Client Human Resource Assistant - Contractor, 10/2011 to 01/2012 Auburn Regional Medical Center – Auburn, WA

• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

• Worked directly with HR team and administration to achieve employee satisfaction.

• Monitored multiple databases.

• Support HR Director with daily operational functions.

• Responsible for processing various Human Resources Department forms including evaluations, tracking competencies for JCAHO compliance, etc.

• Participates in performance improvement and continuous quality improvement (CQI) activities.

• Possesses knowledge of various Human Resource forms, i.e., applications, benefit forms, W- 4's, background screening, drug testing, etc.

• Able to answer Human Resources questions; directs other questions/inquiries to appropriate staff for resolution.

• Responds to all inquiries in an expedient manner.

• Maintains procedures and controls to promote communication and adequate information flow.

• Maintains department records, files, and policy and procedure manual.

• Ensures Human Resources' policies and procedures are followed.

• Resource person both within the department and to administrative staff of other departments

• Communicates appropriately and clearly to the Director of Human Resources and co- workers.

Strategic Placement Manager, 10/2010 to 04/2011

Supplemental Healthcare – Remote, WA

• Recruit Nurses and Therapist to fill Strategic Accounts.

• Responsible for full cycle recruitment.

• Prepare and extend employment offer letter, prepare MLA documentation.

• Career adviser and advocate for nurses and therapist.

• Implement company programs to ensure the success of employees and client's relationship.

• Process daily and weekly reports: Daily Activity Log, Weekly Hot List, Weekly Pipeline List and Competitive Salary Analysis.

• Communicate and work with Market Managers and Clients to fill strategic accounts.

• Prepare recruiting program according to the needs of general hospital, SNF's, clinics, and specialized qualifications for the vacant positions.

• Support company programs and projects to ensure success of company.

• Responsible for regions weekly marketing activities: email blast, call blast, job postings, meet and greets, direct mailers, and job fairs.

Regional Nurse Recruiter & HR Coordinator, 05/2007 to 11/2009 Medical Staffing Network – Renton, WA

· Manage and drive a full recruitment cycle for various departments and clients

• Post job opening for both internal and external job boards.

• Attend job fairs and nursing events.

• Conduct new hire orientation and company integration.

• Provide interpretation of company policies to employees and managers.

• Responsible for overseeing benefits programs for local site.

• Manages all employee files and making sure they are complaint with JCAHO.

• Handled both internal and client compliance audits.

• Oversee the maintenance of employee data on HRIS, Healthworks, TSS, and Sonic Recruit Update Applicant Tracking Log.

• Process all leaves of absences.

• Handle Employee Relations issues and documentation.

• Conduct exit interviews and termination meetings.

• Conduct training to management and HR staff on different HR. HR Coordinator, 01/2003 to 08/2006

Baccou-Dalloz - Howard Leight Industries. – San Diego, CA

• Counsel management on employee relations issues and documentation.

• Oversee the maintenance of employee data on HRIS Ensure HR related training and safety training is completed as scheduled.

• Conduct new hire orientation and benefits enrollment sessions.

• Post job openings internal and external, intranet, internet, and newspaper.

• Screen and schedule interviews with hiring manager.

• Extend offer of employment, verify references.

• Maintain applicant tracking log to comply with EEO and Affirmative Action.

• Assist with benefits administration.

• Audit monthly benefit invoices and process for payment.

• Organize benefits enrollment sessions and annual open enrollment.

• Maintain excellent communication with broker, carriers, account managers and vendors.

• Assist HR Director with recruitment projects, travel arrangements, and expense reports.

• Coordinate and schedule employee training.

• Coordinate Internship program.

Education Business Administration, Human Resources, Jan 2006 De Paul University

General Education, Jan 2005

Southwestern College - Chula, Vista

Political Science Pre-Law, Jan 1999

Washington State University

General Education, Jan 1998

Southwestern College - Chula, Vista

References Reference furnished upon request

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