Sales Customer Service
Resume:
LARRY JOSEPHS - BIO
Larry Josephs is an international speaker who has inspired thousands of sales people, management and employees to higher levels of productivity. Since 1973, he has made a career out of sales and motivation seminars. He has guided many Entrepreneurs and Vetrepreneurs as they launched their personal businesses and Veteran-Owned Small Businesses, instructing them on establishing a business and marketing plan of action to follow for their personal success.
As a keynote speaker and seminar leader on sales and motivation, Larry has inspired his listeners to a more successful life. Larry is a retired United States Army First Sergeant; Master Trainer for the U. S. Army Recruiting & Retention Command; former member of the National Speakers Association and the International Platform Association. As a professional trainer, Larry has developed sales training, customer service, telemarketing, recruiting, retention, change management, Safety-in-the-Workplace, Sexual Harassment training, Diversity & Inclusion, Management & Supervision and employee training programs for many corporations, as well as many small to medium sized companies throughout the United States.
MNSALESTRAINING.COM, INC.
P2=P People+Performance=ProfitsTM
EIN: 51-0544520 MN Tax ID: 7829425
Your Number One Destination for Sales Training & Motivation Since 1973
Tel: 612-***-**** Fax: 651-***-****
WWW.MNSALESTRAINING.COM
Email: adcn81@r.postjobfree.com
MNSALESTRAINING.COM, INC.
P2=P People+Performance=ProfitsTM
EIN: 51-0544520 MN Tax ID: 7829425
Your Number One Destination for Sales Training & Motivation Since 1973
1670 So. Robert St., Saint Paul, Minnesota 55118-3918 U.S.A.
Phone: 612-***-**** Fax: 651-***-****
Get the hottest sales training skills for closing and negotiating more business! Now you can provide one full-day of customized in-house sales training and motivation for all of your employees; sales and customer service, for one low flat fee of Two Thousand Dollars *($2,000.00) compare that with any comparable program and you will spend between $1,895.00 and $2,200.00 per person!
www.mnsalestraining.com
Contact: Larry Josephs at 612-***-****
Email: adcn81@r.postjobfree.com
*No travel expenses charged within 100 miles of Minneapolis/Saint Paul Greater Metro Area
TAX DEDUCTION OF EXPENSES: An income tax deduction is allowed for expenses of education (including registration fees, travel, meals, lodging) undertaken to maintain and improve professional skills. (Treas. Reg. 1.162-5 Coughlin v. Commissioner 203 F2d 307.)
“Dynamic Sales Require Dynamic Sales People!TM”
– Larry Josephs, 2000
Comparison purposes only:
Sales Advantage Dale Carnegie
06:00 PM - 09:30 PM
TBA
Austin, Texas 78757
United States
Sales Advantage is the only course that gives you the critical skills for making the sale, because it is the only one that interweaves Dale Carnegie Training's proven principles of success into every session
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$1,895.00
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TESTIMONIALS REGARDING LARRY JOSEPHS:
I've worked with Larry on and off the last 10 years and there are few who I respect more and have learned more from than Larry Josephs. I love his seminars and continue to pick up new ideas and strategies every time I hear him speak. I am convinced; there is NOTHING this man can't do. He is highly connected, resourceful, and knowledgeable. He doesn't just talk in philosophy or concepts; rather you will leave with specific techniques that are proven to work. Let's just say, there is no one I'd rather be in the foxhole with than Larry Josephs. Believe me when I tell you, "I CAN'T", is not in his vocabulary! It will cost you more to not hire Larry, then to invest in yourself and your organization and bring in one of the best LEADERS in the business. When you hire Larry, you get more than coach, trainer, or leader...you get a great friend. It doesn't get much better than LJ. Best wishes and much success!
Matt Amack, President/CEO
Insurance Producers Network, Inc.
http://www.linkedin.com/profile/recommendations?id=2305526&trk=NUS_PREC-more
Mark Morley rated Larry Josephs
Sales Training Consultant at COUNTRY Insurance
Larry is the most demanding but caring and compassionate trainer that I have ever sent my reps to. Few leave a lasting impression like Larry and he takes that responsibility seriously as he knows that he can and does change lives. Larry = the pinnacle of the training/speaking profession. April 27, 2012 Mark (Agency Manager, Oklahoma Agency at COUNTRY® Financial ) worked with Larry at COUNTRY Insurance
October 30, 2014
Hi Larry,
Thanks again for your presentation yesterday. I could tell you all the good things I heard, but it looks like everyone is telling you directly.
I’ve attached the emails of the attendees, since it seems that many people would like to follow up with you.
Based on the reaction yesterday, I would love to have you come back and add to our programming. Let me know if that is still something that interests you.
Also, I would like to hear any feedback you have on how it went and ways we could improve.
Thanks,
Liz
Liz Sanborn
Director
James J. Hill Entrepreneur Center
80 West Fourth Street
St. Paul, MN 55102
Direct: 651-***-****
Main: 651-***-****
adcn81@r.postjobfree.com
www.jjhill.org
“Connecting Business, Entrepreneurs & Community”
MNSALESTRAINING.COM, INC.
P2=P People+Performance=ProfitsTM
EIN: 51-0544520 MN Tax ID: 7829425
Your Number One Destination for Sales Training & Motivation Since 1973
1670 So. Robert St., Saint Paul, Minnesota 55118-3918 U.S.A.
Phone: 612-***-**** Fax: 651-***-****
SALES TRAINING SEMINAR OUTLINE
Seminar Leader: Larry Josephs
Professional Sales Training Skills Topics
This training presentation will consist of sales training and live skill set practice and mock sales interaction. We will also:
• Cover professional selling principles
• Uncover ways to establish rapport using various types of communication
• Building relationships through better listening
• Write & review 30-second client commercials
Developing your opening lines
Understanding how to SEGUE through the sale
Secrets of closing versus trial-closing
• Understanding buying signals and non-verbal communication
Overcoming stalls and objections
Telephone skills training
Understanding motivation
Goal setting
Developing your 12-month plan of action
Minnesota Sales Training Company –
1670 So. Robert St., Saint Paul, MN 55118-3918 Tel: 612-***-**** E-Mail: adcn81@r.postjobfree.com
8:00 a.m.
WELCOME - Professional Sales Skills Seminar – Larry Josephs
8:15 a.m.
Five Step System of Selling – PPT – Class Discussion
First Step: Opening with an AGENDA Three Types of Communication
Five Steps to a Sale – Five Questions That Must Be Asked
9:30 a.m.
Break
9:45 a.m.
What Is Your Mission? #1 Appt; #2 Selling Yourself; & #3 Selling Solutions Gaining The Appointment (Skill Set Practice w Phone SCRIPT)
11:30 p.m.
Lunch (Half-hour lunch break)
12:00 p.m.
Five Step System of Selling - PPT – Class Discussion
Second Step to a Sale: PROBING Probing: (Identifying Your Client’s Needs) - WWWWWTH? Open Probing Questions (versus) Closed Probing – D/I/C?
1:15 p.m.
Break
1:30 p.m.
Five Step System of Selling - PPT – Class Discussion
Third Step to a Sale: SUPPORTING Converting Features to Benefits (F.B.I. – F.A.B.) Watching for Buying Signals / Body Language / Practice
2:30 p.m.
Group Role-Playing (Skill Set Practice)
3:00 p.m.
Five Step System of Selling – PPT – Class Discussion
Fourth Step to a Sale: TRIAL CLOSING Validation Process – Checking For Acceptance Trial Closing Techniques – Closed LOOP Approach - Practice
4:00 p.m.
4:15 p.m.
5:00 p.m.
Break
Five Step System of Selling – PPT – Class Discussion
Fifth Step to a Sale: CLOSING Understanding The Secrets of Closing Isolating Deal Breakers Asking the TWO Top Negotiating Questions Group Role-Playing (Skill Set Practice)
LARRY JOSEPHS BIO
1670 South Robert Street, West Saint Paul, MN, 55118 -3918 612-***-**** U.S.A. adcn81@r.postjobfree.com
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