Engineer Manager
Resume:
Curriculum Vitae
Jay Bhattacharjee
mailto:adcn0m@r.postjobfree.com www.linkedin.com/in/jay-bhattacharya-0aa958116
Work Experience(Total of 7 years 1 month in Citrix, Windows & VMWare Administration)
Citrix Systems (July 2018 Till Present) as Senior Technical Support Engineer for Citrix Products.
1.Expertise with XenApp (4.x, 5.x, 6.x, 7.x) CPM (Citrix Profile management), XenDesktop (5.x, 7.x) and PVS (Provisioning services) Administration and Advance Troubleshooting.
2.Expertise with Windows Architecture (Certificates / Printing / Terminal Server)
3.Troubleshooting and working on component level on Citrix products by analyzing dumps and logs.
4.Expertise with WEM, App layering and Citrix cloud.
5.Hands on Troubleshooting skills with Sys-internals tools like Process explorer, Process monitor, Memory Dump, and Citrix debugging tools like CDF control for ETL etc.
6.Basic Knowledge on Citrix Netscalar.
7.Managing Azure Active Directory.
8.Azure Active Directory Subscriptions.
Cognizant Technology Solutions. (Oct 2016 to July 2018) as Associate for Windows, VMWare, & Citrix Admin.
1.Worked on Implementation and Administering VAVD infrastructure.
2.Worked on NetScalar Device configuration and Management.
3.Implementation and Troubleshooting Ivanti Workspace Manager & Automation Manager.
4.Managing over 5000+VDA Windows OS.
5.Implemented and Managed PVS and MCS infrastructure.
6.Managed an infrastructure with more than 15000 Users.
7.Managed AWS infrastructure on Cloud for Citrix VDA’s
8.Experience on AWS Implementation, Management & Troubleshooting.
9.Implementing and managing AWS Workspace.
Ericsson Global India PVT. LTD. ( Jan 2016 to Oct 2016) as Senior Engineer for Windows, VMWare, & Citrix Admin.
1.Hands on experience of Active Directory, creation of AD objects and performed basic troubleshooting related to Users and groups, permissions, Organizational units, replication and another inter-related issues.
2.DNS, Antivirus.
3.Hands on experience on Server hardware troubleshooting (HP, IBM, Compaq,Dell).
4.Managing Hyper-V console and virtual machines.
5.Using V Realize to monitor health checks of V center environment.
6.Basic hands on experience of Citrix XenApp 6.5 how to publish and install application, Citrix client and basic troubleshooting of Citrix.
7.Coordinate and escalate with vendor for field support.
8.Monitoring status using Nagios tool for server health check (O.S. and hardware) and applications.
9.Using SCCM 2012 for monthly patching of security updates on servers.
10.Knowledge of HP Integrated Lights Out utility (ILO) and IBM Remote Supervisor Adapter (RSA) for hardware monitoring and managing servers.
HCL Technologies: (Dec 2012 to Dec 2015) as Senior Specialist:
1.Installation, configuration of Citrix XenApp Servers 5.0/6.0/ 6.5 & Citrix Client Tool.
2.Troubleshooting DNS related issues.
3.Administration of Citrix Farms in XenApp.
4.Installing and publishing applications in XenApp Environment with windows 2003 and windows 2008 server.
5.Installing and Configuring Citrix XenApp Plug-ins.
6.Creating Citrix policies and applying to the corresponding environment.
7.Creation of New Zones and configuring data collectors in zones.
8.Configuring Load evaluators for applications by analyzing various performance parameters.
9.Installing, activating and keeping track of license utilization for all versions of XenApp servers.
10.Configuring and troubleshooting the Printer related issues.
11.Incident Management, Change Management, Problem Management Working Knowledge with Ticketing Tools like Remedy
Tools And Technologies
Virtual Environments : Citrix, Windows, Vsphere 5.5, 6.0, 6.5, AWS
Operating Systems:Windows Server 2000, Windows Server 2003, Windows Server 2008R2, Windows 2012R2, Windows 2016.
Tools: SNOW,SCOM, IBM Tivoli, Nagios, HPSM, NetApp SMVI,CDF Analysis, Wireshark, WinDBG
Certifications/Trainings attended-Citrix CCA, Microsoft Azure, MCSC.
Educational Details
B.Tech in Electronics and Communication from JBREC, Affiliated from JNTU with 58.6% marks.
Intermediate from APState Board. 68% marks.
SSC from State Board of A.P with 74% marks.
Contact this candidate