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Application Support

Location:
Atyrau, Atyrau Province, Kazakhstan
Posted:
April 04, 2020

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Resume:

Contact

adcmv4@r.postjobfree.com

www.linkedin.com/in/azat

(LinkedIn)

Top Skills

Application Support

Documentum

Agile Project Management

Certifications

Documentum Fundamentals

Microsoft PowerApps MB-400T00-A

(formerly Microsoft Dynamics 365 /

CRM)

Enterprise Content Management

Course Completion Certificate

Documentum Administration

Azat Yerzhan

Lead Application Support Engineer at Tengizchevroil Kazakhstan

Summary

-9 years of IT experience (Oil&Gas industry)

-Skilled Application Systems Analyst

-IT Information Management professional

-Currently employed by Tengizchevroil LLP, a Chevron-led joint venture that produces 700K BOPD

-MSc Information Systems Engineering (University of Manchester) Experience

Tengizchevroil

2 years 6 months

Lead Application Support Engineer

May 2019 - Present (10 months)

Atyrau

MY PRIMARY ROLE:

Technical administration, support, configuration and maintenance of information management systems and tools including OpenText Documentum, MS SharePoint, Bentley LifeCycleServer, Integraph SmartPlant Instrumentation. Worked with Documentum components: Content Server, Application Server, Content Transformation Service (CTS), BTM Software Renderbridge.

Responsibilities included:

-maintain SLA levels for applications

-carry out compliance activities as per company policies

-provide support for application users

-apply patches and install upgrades

MY SECONDARY ROLE:

I also carry out Technical Lead roles in IT Projects. Current projects where I work as Technical Lead:

Page 1 of 3

1) Documentum upgrade project

This project's goal is to upgrade the current Documentum webtop system with a new Asset Operations/D2 system. Project scope includes: migration from the current Documentum system, adding new features to the system such as transmittals, concurrency engineering, High Availability, integration, etc. I work as technical lead of the project. I am also transitioning the application from the project team to my team of application support.

2) TCO Asset Register project

The project's goal is to replace an old desktop-based application with a modern, cloud-based Microsoft PowerApps model-driven application. I worked as the technical lead & business analyst of the project. I am also transitioning the application from the project team to my team of application support. IT Project Technical Lead

September 2017 - May 2019 (1 year 9 months)

Atyrau

Technical Lead of IT projects: Documentum improvement, Asset Register. Responsible for technical aspects of project in all phases: architecture review, transition to IT, compliance of company policies, system integrations, project go-live preparations, etc.

List of responsibilities:

• Act as the technical coordinator between Company and Vendors on technical matters

• Conducting technical discovery work for all phases

• Develop technical documentation and diagrams

• Develop plans (including task listing, efforts estimation and due dates) for integration and customization developments

• Deliver technical components of projects.

• Develop Support Model, Support RACI, transition to Support documents

• Completion of IT Policy tasks

• Assist the Lead Business Unit Architect in planning, defining, designing and deploying solutions

Shugyla foundation

IT Specialist

May 2015 - September 2017 (2 years 5 months)

Almaty

I worked as a web developer and technical support person. I had responsibilities such as adding various features to the company website and Page 2 of 3

implementing integrations with other systems. I also provided technical support for website, computers and hardware at the company office. Tengizchevroil

Application Support Engineer

January 2013 - May 2015 (2 years 5 months)

Atyrau

Technical administration, support, configuration and maintenance of information management systems and tools including OpenText Documentum, MS SharePoint, Bentley LifeCycleServer, Integraph SmartPlant Instrumentation. Worked with Documentum components: Content Server, Application Server, Content Transformation Service (CTS), BTM Software Renderbridge.

Responsibilities included:

-maintain SLA levels for applications

-carry out compliance activities as per company policies

-provide support for application users

-apply patches and install upgrades

KELLOG BROWN & ROOT LLC

Associate DMG Systems Specialist

April 2011 - January 2013 (1 year 10 months)

Atyrau

-Technical support for Information Management systems and tools, such as OpenText Documentum, MS Access, MS Excel, VBA scripts etc.

-Creating various performance reports for the management using MS Access, SAP Business Objects and MS Excel.

-Data extraction and handover

-Data quality management

Education

The University of Manchester

Master's degree, Information Systems Engineering · (2009 - 2010) Suleyman Demirel University

Bachelor's degree, Computer Science · (2005 - 2009) Page 3 of 3



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