Pasupunuri Vinod Kumar

Email: adcmpl@r.postjobfree.com

Ph. #: 551-***-****

Summary:

Around 14 years of experience in Information Technology, with specializing in Software Quality

Assurance Testing, proficient in testing on Web based and Client/Server applications.

Having hands on domain experience in Airline / Travel domain and Capital Markets domain.

Experience working with Airline systems like –Amadeus, SITA, Winbabs, Amadeus – ICS, DCS, Sabre – SNTE, SABRE RED, CUTE/CUPPS, CUSS.

Experience in creating Test Plans, defining Test Scenarios and Test Cases, developing and maintaining automation test scripts, analyzing bugs, coordinating with development team and track the bug fixes till closure.

Expertise in Smoke Testing, Backed end Testing, Black-Box Testing, User Acceptance Testing (UAT), Functional Testing, Positive/ Negative Testing, System Testing, Regression Testing, GUI Software Testing, Ad-hoc Testing, Boundary Value Testing.

Hands on experience with all phases of Software Development Life Cycle (SDLC); extensive knowledge and experience in every phase of Quality Assurance.

Expertise in documenting defects with high level of detail, accuracy and informative recreation steps using JIRA and Quality Center.

Experience in Black box testing with a complete QA cycle- from testing, Defect Logging and verification of fixed bugs.

Experience in testing web services using Soap UI.

Experience in performing database testing and working with SQL queries and database like Sybase & Netezza.

Tested Applications developed using Java, Java script, J2EE, XML, VB, VB script, .Net, C, C++.

Expertise in Autosys Batch monitoring, scheduling and Testing

Extensively involved in Test Case Preparation, Test data, analyzing bugs, interacting with client and other teams for functionality changes.

Excellent experience with source version control tools such as Subversion (SVN).

Work closely with the project manager and project team to manage internal/external stakeholder expectations through careful and proactive communications.

Liaison with the business, development & BA on the functional & business requirements to ensure correct & complete understanding.

Good analytical and communication skills and ability to work independently with minimal supervision.

Highly motivated team player with analytical, organizational and technical skills, unique ability to adapt quickly to challenges and changing environment.

Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.

Technical Skills:

Testing Tools : Quality Center/ ALM, Jira,SOAP UI

Languages : JAVA, 4GL, C, SQL, XML

Methodology : Waterfall

Source Version Control Tools : Subversion (SVN), CVS

Databases : Sybase, Netezza

Others : Confluence, MS Office,, Web Services, Business Analysis & Design.

Professional Experience:

Hawaiian Airlines Dec 2019 – Till date

Phoenix, AZ

https://www.hawaiianairlines.com/

Senior Systems Analyst

Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service. Now in its 90th year of continuous service, Hawaiian Airlines is Hawaii's biggest and longest-serving airline. Hawaiian Airlines has led all U.S. carriers in on-time performance for each of the past 14 years as reported by the U.S. DOT. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian Airlines among the top of all domestic airlines serving Hawaii.

Project : CX- KIOSK Check-in

Role : FE / KIOSK Tester

Project Details:

New Check-in is basically a new single page application being built on Angular technology stack for customer facing. Encouraging the passengers to complete their check-in formalities at ease and shifting them off from airport is the main objective of this program. This would help to improve the overall passenger experience and thereby increasing the business and revenue generation. To achieve this, we are replacing three customer facing applications - Web Checkin, Mobile Checkin and Kiosk Check-in. The kiosk single page application (SPA) will be delivered using the current legacy UX. Once the responsive web check-in and kiosk check-in user experience is re-designed, the kiosk SPA will replace the UI components accordingly. The "re-skinning" exercise is targeted for Program Increment 4, but subject to change.

Kiosk and web check-in shares the same UX design. Both allow flexibility to pax to choose their steps in the check-in path. The applications UX sits on a landing page that allows pax multiple ways to identify himself/herself to the system. The application displays the trip. The screen displaying the trip is known as the "hub page" today. The passenger has the flexibility to proceed to check-in directly, manage any aspects required and/or optional in the check-in path - print documents, add and pay for bags, change seat or upgrade seats, purchase any additional offers available during the check-in path.

Responsibilities:

Responsible for Functional Testing, QA Documentation, Defect Management.

KIOSK – FE, Hardware testing. All FE and ACAA features

Involved in end-to-end testing activities i.e., effort estimation, requirement gathering, test case design, test data preparation, test case execution & defect logging/tracking.

Develop detailed Test Strategy and Test Plan Documents.

Involved in Smoke testing, Sanity testing, Integration testing, Positive testing, Negative testing, Functional testing, Regression testing.

Map requirements, Test Scenario’s and Test Cases by using Requirement Traceability Matrix.

Involved in testing SOAP web services and XML using SOAP UI, Postman

Proficient in identifying, reporting and troubleshooting software defects.

Actively involved towards resolution of defects: select and design test cases for proper closure of defect, root cause analysis & triage.

Create and communicate Defect Reports used in defect status meetings.

Coordinate and facilitate daily or weekly defect status meetings.

Use HP ALM, JIRA for requirements traceability, maintain & execute test cases and to report test status.

Responsibilities also included day-to-day troubleshooting of problems and making changes on a very short notice.

Southwest Airlines, Sep 2016 – Dec 2019

Dallas, TX

https://www.southwest.com/

Test Lead.

Southwest Airlines Co.is a major U.S. airline, the world's largest low-cost carrier, headquartered in Dallas, Texas.

The airline was established in 1967 by Herb Kelleher and adopted its current name (Southwest Airlines) in 1971The airline has more than 52,000 employees as of July 2016 and operates more than 3,900 departures a day during peak travel season. As of 2014, it carried the most domestic passengers of any U.S. airline. As of July 2016, Southwest Airlines has scheduled services to 98 destinations in the United States and seven additional countries with service to three airports in Cuba expected to begin later this year, subject to governmental approvals

Project: Concourse

Role: Tech Lead

Project Details:

Southwest Airlines migrated to a new Reservation system in 2017. After the new reservation system (Altea) was delivered to production in 2017 through the Lone Star program, Technology and Business Teams identified Mission Critical functional and non-functional capabilities that did not fit in the initial delivery dates for Lone Star. The delivery of these capabilities will not only improve Frontline efficiencies and Customer Experience, but they will also resolve key legal compliance concerns, improve the efficiency of other SWA processes, strengthen the Customer Shopping experience, and decrease the technical debt incurred during the change to a new reservation system.

Scope covers improvements for KIOSK /CM -Check-in & Boarding, ARD – Booking, Ticketing & Funds, Shopping, Customer Service and Pricing, data feeds to multiple backend systems and reporting. These releases and new enhancements are planned till mid of 2021. There will be multiple releases over the next 4 years where a combination of reservation system enhancements will be deployed to production after Quality assurance.

Responsibilities:

Involved in QA (1A- Amadeus) applications such as ARD, ACM, AGM, KIOSK, Altea Inventory etc..

Responsible for Functional Testing, QA Documentation, Defect Management.

Involved in end-to-end testing activities i.e., effort estimation, requirement gathering, test case design, test data preparation, test case execution & defect logging/tracking.

Develop detailed Test Strategy and Test Plan Documents.

Involved in Smoke testing, Sanity testing, Integration testing, Positive testing, Negative testing, Functional testing, Regression testing.

Map requirements, Test Scenario’s and Test Cases by using Requirement Traceability Matrix.

Involved in testing SOAP web services and XML using SOAP UI.

Proficient in identifying, reporting and troubleshooting software defects.

Actively involved towards resolution of defects: select and design test cases for proper closure of defect, root cause analysis & triage.

Create and communicate Defect Reports used in defect status meetings.

Coordinate and facilitate daily or weekly defect status meetings.

Use HP Quality Center,ALM for requirements traceability, maintain & execute test cases and to report test status.

Use JIRA for and defect tracking and Rally for User Stories

Responsibilities also included day-to-day troubleshooting of problems and making changes on a very short notice.

Sabre, TX Jan 2016 – Aug 2016

Lead Sr. QA Analyst

Description:

Interact – QA

Sabre Corporation is a travel technology company based in Southlake, Texas. It is the largest Global Distribution Systems provider for air bookings in North America. American Airlines founded the company in 1960, and it was spun off in 2000. Sabre Hospitality Solutions, an IT solutions provider, is the company's largest growing division.

Interact is a single user desktop Java application developed by Sabre Airline Solutions in order to support airline operations. It is a graphical user interface (GUI) with major functions including reservations and check-in processes. Customers/users of the product are mainly reservation agents at airline call centers and check-in agents at airport counters and this application is deployed at the customer terminals, running on the airline’s network.

Responsibilities:

Responsible for Functional Testing, QA Documentation, Defect Management.

Involved in end-to-end testing activities i.e., effort estimation, requirement gathering, test case design, test data preparation, test case execution & defect logging/tracking.

Develop detailed Test Strategy and Test Plan Documents.

Involved in Smoke testing, Sanity testing, Integration testing, Positive testing, Negative testing, Functional testing, Regression testing.

Map requirements, Test Scenario’s and Test Cases by using Requirement Traceability Matrix.

Involved in testing SOAP web services and XML using SOAP UI.

Proficient in identifying, reporting and troubleshooting software defects.

Actively involved towards resolution of defects: select and design test cases for proper closure of defect, root cause analysis & triage.

Create and communicate Defect Reports used in defect status meetings.

Coordinate and facilitate daily or weekly defect status meetings.

Use HP Quality Center for requirements traceability, maintain & execute test cases and to report test status.

Use JIRA for and defect tracking and Rally for User Stories

Responsibilities also included day-to-day troubleshooting of problems and making changes on a very short notice.

Bank of America, NJ Sept 2010 – Dec 2015

Lead Sr. QA Analyst

Description:

Bank of America (www.bankofamerica.com)

Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. It is the second largest bank holding company in the United States by assets.

Global Risk Management is responsible for protecting the company through independent, objective oversight of risk. Bofa effectively manage risk and reward for each of the company's major lines of business. The foundation of Bank of America Merrill Lynch's risk governance is individual accountability and adherence to the highest standards of conduct. Understanding, identifying and managing risk and reward is part of every associate's job.

Responsibilities:

As a Lead Sr. QA I’m responsible for Functional & Automation Testing, QA Documentation, Defect Management and Back End Testing.

Involved in end to end testing activities i.e., effort estimation, requirement gathering, test case design, test data preparation, test case execution & defect logging/tracking.

Develop detailed Test Strategy and Test Plan Documents.

Solid Back End and ETL Testing experience by writing and executing SQL Queries.

Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.

Involved in Smoke testing, Sanity testing, Integration testing, Positive testing, Negative testing, Functional testing, Regression testing and UAT testing.

Map requirements, Test Scenario’s and Test Cases by using Requirement Traceability Matrix.

Work on Cross Browser testing by testing the application on different browsers like Chrome, IE, Firefox and Safari.

Connect to database to query the database using SQL queries for data verification and validation.

Involved in testing SOAP web services and XML using SOAP UI.

Proficient in identifying, reporting and troubleshooting software defects.

Actively involved towards resolution of defects: select and design test cases for proper closure of defect, root cause analysis & triage.

Create and communicate Defect Reports used in defect status meetings.

Coordinate and facilitate daily or weekly defect status meetings.

Establish a weekly report and review meeting with leadership to highlight key focus areas and recommendations to communicate with their teams and/or stakeholders.

Use HP Quality Center for requirements traceability, maintain & execute test cases and to report test status.

Use JIRA for stories and defect tracking.

Participate in various meetings with Project Managers to discuss the status of the testing and/or decide the best suitable test process/procedure to be followed.

Assigned, Monitored and Tracked tasks of onshore & offshore QA team members.

Create and report test metrics (test case metrics, defect metrics etc.,) which are used in QA team meetings.

Responsibilities also included day-to-day troubleshooting of problems and making changes on a very short notice.

Use Subversion (SVN) for Version Control.

Prepare user documentation with screenshots for UAT (User Acceptance testing).

Release activities (GO/ NO GO, creating release page which includes complete information about the release).

SITA, GA (Offshore) May 2009 – July 2010

Sr. Quality Assurance Engineer

Description:

EMD-SITA (www.sita.aero)

SITA is the world's leading specialist in air transport communication and information technology (IT) solutions. Working closely with the air transport community, to innovate and develop IT applications and communication services across every aspect of the business.

The purpose Electronic Miscellaneous Document (EMD) is to document the sale and track usage of charges to the passenger. Means an electronic record issued by a Member or its authorized agent, in accordance with the applicable tariffs, for the collection of miscellaneous charges.

Responsibilities:

Analyzed the Business Requirements Document, put input in Test Plan and prepared detailed Test Cases for new functionality.

Designed and developed test plans / test cases, and performed repeatable testing procedures and processes, ensuring applications ran smoothly.

Associated with development team to understand technical design and architecture for test planning.

Prepared Traceability Matrix to ensure the adequate coverage of the test cases.

Designed/ Updated Test Plans and Test Cases periodically to manage changes in requirements.

Ensured flawless releases and limited impact to production by participating in review of applications, prototypes and responsible for system testing, integration testing and regression testing.

Performed Root Cause Analysis of all the assigned issues for existing functionality.

Executed the test cases, recorded the results and documented defects, questionable functions, as well as inconsistencies in software program functions, outputs, online screens and content.

Identified defects in system testing, end to end testing regression testing, UAT testing, logged these defects using JIRA with proper severity and priority and performed defect life cycle.

Used HP Quality Center for requirements traceability, maintain & execute test cases and to report test status.

Used JIRA to log the defects and issues found in the application and also generated different kinds of reports to know the status of the testing.

Conducted backend testing using SQL queries to validate data for database and Used SQL queries for modifying data in database for executing user specific test cases.

Conducted reviews of test plans and cases, building consensus with developers and project owners.

Interacted with developers to discuss the defect details and worked with them closely for the defect closure.

Attended, discussed and submitting work progress report of the week to Project Manager.

Worked with source version control tool such as Subversion (SVN).

Direct activities of onshore and offshore QA teams.

Actively participated in status report meetings and interacted with other team members for technical issues.

British Airways, London Jan 2006 – Apr 2009

Software Engineer (Testing)

Description:

BA.COM End-to-End Testing – British Airways (www.ba.com)

British Airways is the UK's largest international airline, flying to over 550 destinations. British Airways co-operates with other airlines forming different types of alliances like one world Alliance, code-share, Franchise etc.

The project was aimed at providing a testing service to Commercial Department within BA’s IT, which develops supports and maintains BA.com portal. The scope of testing involved Project E2E and Release E2E and Regression Testing for the BA.com portal. BA.com is online reservation system for Airline, hotel, and sightseeing and transfers of British Airways Plc, which also includes customer loyalty program. It supports five different languages and most of the world currencies. It interacts with many third party systems like Amadeus, Point International (Miles & Points), and cyber source (Payment), Carlson (for Corporate Account on Business/Venture Club), BA Holidays, Avis car hire etc..

Responsibilities:

•Analyzed the user requirements by interacting with system architect, developers and business users.

•Analyzed the SRS (System Requirement Specifications) and developed Test Suites to cover the overall quality assurance testing.

•Preparing and reviewing test conditions based on BR and FD documents.

•Provided accurate and timely estimates for QA timelines and effort.

•Design and document detailed test cases to cover all levels of testing and requirements, including functional, integration, regression, and system.

•Suggested improvements in test process by gathering and analyzing data.

•Defining the scope for testing by performing impact analysis.

•For requirements traceability, maintenance & execution of test cases, defect tracking – HP Quality Center was used.

•Execute test cases within negotiated deadlines.

•Work closely with the development team to discover report and validate fixes for issues.

•Writing regression scenarios and integration testing scripts.

•Assist software developers and others to understand and reproduce customer reported issues.

•Status reporting and team monitoring.

•Extensively involved in bug analysis and defect reporting.

•Conducted KT sessions for test engineers on change requests.

•Used SQL to validate backend database changes, deletes and update.

•Identified software defects and interacted with developers to resolve them and provided full support to the Test team using Quality Center.

•Participated in various meetings, discussed Enhancement and Modification Request issues.

•Worked under Waterfall Methodology and Risk Based Testing (RBT) approach was used.

•Participated in QA Team meetings and weekly QA testing reviews.

•Performed Smoke testing, Integration testing, Positive testing, Negative testing, Functional testing and UAT testing.

•Wrote SQL queries and statements to test database.

•Regularly met with team leads, other team members to evaluate the project progress.

•Perform root cause analysis and triage of post-implementation issues.

•Tested the compatibility of the web pages in different browsers

Education:

MCA from Osmania University, Hyderabad

B.Sc Computer Science from Osmania University, Hyderabad

Personal Information:

Address: 909 W Grove PKWY, Apt 1013, Tempe, AZ - 85283

Date of Birth: 01-SEP-1978

Marital Status: Married

Passport No: L6717423

Valid Till : 30/12/2023

Visa Details:

Visa Type: B1 (Valid until 2020)

Visa Type: H1 B (Extendable up to 05/2021).

Contact this candidate