Salesforce Manager
Resume:
Ruth
Ayodele
adcmhl@r.postjobfree.com
LinkedIn Profile
Salesforce Administrator with 3 years of experience in IT and 2 years as Salesforce Administrator Experience in Setting up of users, assignment of permission sets, creating reports and dashboards, creating fields with picklist, validation rules, Relationships, flows and process builder, page layout, data uploads, Salesforce data architecture, design, development, testing and deployment. With a solid understanding of configuring Salesforce apps, business processes, security and visibility in Classic and Lightning Experience. Highly meticulous and results-driven, with great interpersonal and communication skills, a quick leaner who is focused and self-motivated, a position Salesforce Administrator position, I can work independently or as part of a team to customize Salesforce environments.
Skills
up skilling on Salesforce. Please see my demo project:
Strong Work Ethic
Excellent Communication Skills
Very Positive Attitude
Flexibility and Adaptability
Ability to Accept and Learn from Criticism
Strong Administrative Skills
ability to multi-task and prioritize
Technologies
Salesforce lightning CRM, SQL Server 2014, 2012, 2008 R2, 2008, Disaster Recovery (Log Shipping, Availability Groups),Demand Tools, High Availability (Clustering, Always On, Mirroring), Performance Tuning, Database Maintenance, Excel, Word, Power point, Windows Server 2012 R2, Windows 2008 R2
Experience
JULY 2019 – PRESENT
Salesforce Administrator / Driven Brands/Automotive Training Institute
Run data deduplication using demand tools
Create new users and assign appropriate profiles
Deactivate users, reassign roles and profiles as needed to reflect organization changes or users’ new duties.
Case management
Resolve user problems
Import Leads and Contacts
Create Campaigns and import campaign members using Demand Tools
Commission automation using flow and process builder
Developed reports and Dashboards
OCT 2018 – PRESENT
Salesforce Admin Consultant / UrbanED (volunteer)
Customized the Non-Profit Success Pack to streamline enrollments process
Established the deployment strategy
Migrated data from eTapestry (legacy CRM app) using Data Loader
Systematized data intake processes using Form Assembly application
Reduce the overhead cost by over $7,000 by implementing one powerful, flexible form solution
Initiated end-user interviews to design user-centered processes.
Configured platform and installed NPSP and HEDA apps
Created custom reports and dashboards for student, skills and attendance tracking
Transformed strategy for team collaboration and project management by utilizing Slack, Trello and Google Suite tools.
JAN 2017 – MAY 2017
Junior Analyst/ Administrator / CHAVERAN Inc - Bowie
Implementation of Server Security both at the Instance level and at the database level and established and maintained a sound backup and recovery policies and procedures
Ensuring that storage, archiving, backup and recovery procedures are functioning correctly; Plan growth and changes (capacity planning)
Ensuring capacity planning and disk management including Database design and implementation, index and databases management and rebuilding
Database consolidation, migration and upgrade from an older version of SQL Servers
Database Tuning, Performance Monitoring and Optimization as well as Application Tuning, security, advanced backup techniques & disaster recovery, server migrations, Indexed views, triggers, linked servers, Replication, database architecture, scaling, custom maintenance plans
Using Redgate high Database high performance tools for SQL Server for backing up, virtual restore, storage compression, monitoring and alerting, script compare and SQL Index manager
FEBRUARY 2012 – DEC 2015
Junior Accountant/Administrative Assistance / Delkot Tax and Accounting services
Assisting the assistant accountant with month end duties
Maintain electronic and hard copy filing system
Multi-currency cash reconciliations and Bank reconciliations
Assisting the purchase ledger team with processing invoices and dealing with supplier queries
Answer, screen, and transfer phone calls
Financial reporting at month end and Processing Journals
Supplier statement reconciliation
Tax Services
Prepare and modify correspondence, reports, drafts, memos and emails
Education
FEB 2019- ONGOING
Salesforce Administrator / Trailhead
https://trailhead.com/me/rayodele
Salesforce Administrator 2018-2019 / Udemy
Learning tree
2016-2017
Microsoft SQL Server 2014 Administration /Udemy
Learning Tree
Feb 2008
MCITP: Database Administrator 2008 / Microsoft
FEBRUARY 2002:
B.Sc Accounting / University of Ilorin
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