Ellen K. Garlin, SPHR, CCP, GRP

Dunwoody, Georgia 770-***-**** adcm9r@r.postjobfree.com www.linkedin.com/in/ellengarlin

Professional Summary: Senior HR Business Partner / Employee Relations SME with Strong Performance Management / Compensation Background. Goal Driven. Problem Solver. Focused on Results. Passion for Excellence. Accustomed to providing on site OR remote support for multiple locations. (HQ/Call Centers/Field/ Sales Center) Accustomed to Business Travel up to 30%.

Skills and Expertise

High Volume Employee Relations / Strategic Problem Resolution /Drives Solutions

Corrective Action / Performance Management / Best Practices/ Open Door Policy

Regulatory Expertise / Interface with External Agencies (e.g. EEOC, Department of Labor)

Partners with Talent Acquisition / Onboarding / Job Posting / Candidate Sourcing & Selection /

Terminations / Exit Interviews / Conditions of Employment / Process Improvement Mindset

Compensation / Market Pricing / Salary Offers / Bonus Payouts / Annual Merit

Benefits / Open Enrollment / Vendor Support / Leave of Absence / FMLA

Organized and Analytical / Discerning / Relationship Builder / Patient demeanor

Exceptional Listening and Writing Skills / Strong Interpersonal Skills

Current Professional Experience

GOODWILL OF NORTH GEORGIA (2019 – PRESENT) - TOTAL REWARDS SME

·Compensation SME focused on Enterprise wide Market Analysis for existing/project roles

·Ensures execution of focal point merit increases for salaried employees and anniversary date merit increases for hourly employees using UltiPro Compensation module for Base / Incentive Pay Completes annual FLSA Audit in preparation for FLSA regulatory changes in January 2020

ARGOSY UNIVERSITY (2013 – 2019) - REGIONAL HR BUSINESS PARTNER– SENIOR

First Point of HR Contact for policy interpretation and conflict resolution to multiple levels of management across a region (700-900 employees in FL, GA, VA) in a consultative capacity.

·Collaborated with Sales Center, Academic Leaders, Legal, Hotline and HR Centers of Excellence.

·Conducted detailed investigations to complex employee relations issues and recommending solutions that are in alignment with the Company's core values

·Provided leadership, coaching and development to geographically dispersed managers / team

·Proven ability to think critically in challenging situations, anticipate, and resolve issues.

·Proven ability to manage confidential information and adhere to strict privacy standards.

·Executed best practices and conducted coaching with site leaders on performance management, retention, organizational effectiveness, ‘Right Size Staffing’ and succession planning.

·Employee Relations Process: Identification of Issue, Evidence Gathering, Applying Relevant Laws, Defining Best Solution, Supporting Leadership in Employee Discussion.

·Unquestioned integrity with assertiveness. Excellent influencing skills at all levels in the organization and competence in making timely, effective, principles-based decisions

·Close Collaboration with Talent Acquisition to create strategies that attract external talent

·Conducted Onboarding, Employee Exit Interviews and Terminations.

·Served as focal point for Immigration, Compliance, Employment Verification, Leaves of Absence.

·Collaborated with Talent Acquisition to develop / implement strategies that will attract outside talent.

·Conducted exit interviews and responded to unemployment claims; represented organization during unemployment appeals hearings

Prior Professional Positions

EQUIFAX / EVERBANK (2012 – 2013) HR/COMPENSATION CONSULTANT

·Roll Out of New HR Initiatives / Organizational Restructure / New Job Paths

·Project Partner for Annual Executive Bonus Payouts

·Market Pricing for all Mortgage Banking Restructures

SUNTRUST BANK (2010 – 2012) COMPENSATION CONSULTANT

·Compensation Interface with Organizational Leader, HRGs, HRBPs and Recruiters

·New Hire / Promotion Offers / Organizational Restructures

·Market Pricing for all New Roles / Spring and Fall Market Survey Completion

KAISER PERMANENTE (2009-2010) COMPENSATION ANALYST

·Compensation Interface with Organizational Leader, HRGs, HRBPs and Recruiters

·Annual Merit Administration Process / Quarterly Bonus Payouts

·Market Pricing for all New Roles / Spring and Fall Market Survey Completion

Education and Certification Completion

MASTER OF BUSINESS ADMINSTRATION

·Clark Atlanta University – Atlanta, Georgia

·Honor Graduate (3.8/4.0)

BACHELOR’S IN PSYCHOLOGY / MINOR BUSINESS ADMINISTATION

·Indiana University – Bloomington Indiana

·Indiana Scholar

CERTIFICATIONS:

·SPHR, CCP, GRP and CBP (in process)

Systems Experience

·Proficient in Microsoft Office Suite / Internet Savvy

·HRIS Experience: PeopleSoft, Workday, ADP, Halogen, Lawson, Kronos.

·Market Pricing Tools: Comp Analyst, Market Pay, ERI, Mercer. Pay Factors

·ATS and Background Tools: Deltek, Ultipro. Hire Right. Sterling.

Referrals from Senior Leadership listed on Linked In.

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