TJ HAMMOND-MOFFITT
Dayton, OH
937-***-**** adcm9g@r.postjobfree.com
www.linkedin.com/in/tj-moffitt
HUMAN RESOURCES TRAINING/DEVELOPMENT TALENT RECRUITER Project Management Organizational Goals Business Partner Solution Focused Highly accomplished, business-oriented HR Manager with ten+ years of providing innovative training and organizational improvements resulting in a long list of accomplishments, enhancements, and increases in corporate success. Highly skilled in creating learning and training tools and delivering effective training initiatives while successfully building and maintaining productive relationships. Engaging and decisive leader with strengths in strategic planning, project management, administration, and developing initiatives to improve retention, employee productivity, and overall corporate HR initiatives. Known for collaborating with key stakeholders to identify and integrate successful training solutions that exceed all corporate and client expectations. Outstanding communicator who excels at developing customized business solutions that drive growth and productivity while championing ideas that gain immediate response.
SELECTED HIGHLIGHTS
Promoted from HR manager for a $35M store to HR Business Partner supporting a $400M District based on success overseeing HR functions to drive change management, employee engagement, and succession planning.
Consistently reduced costs, increased sales, and boosted customer satisfaction through mentoring of 50+ team-members.
Enhanced open-door policy through focus groups to ensure employee concerns were heard and to identify barriers to implementing Lowe’s programs, thus boosting employee satisfaction by over 9%.
Delivered over 10+ training modules on time and under budget, which revolutionized how Company conveyed education. CORE COMPETENCIES
Relationship Building/Management Conflict Resolution Hiring & Recruiting
Training Best Practices Change Management Needs Assessment
Process Improvements Succession Planning Technical Expertise
Payroll/Benefits Administration Employee Relations Workforce Analytics PROFESSIONAL EXPERIENCE
LOWE’S COMPANIES, INC. DAYTON, OH 2017 – PRESENT District Human Resources Manager 2018 – Present
Human Resources Manager 2017 – 2018
Promoted from HR manager for a $35M store to HR Business Partner supporting a $400M District that includes ten stores based on success overseeing HR functions to drive change management, employee engagement, workforce management, performance management, talent development, and succession planning.
Facilitate talent assessment with District Manager annually on Store Leadership Talent Review process to including initial evaluations through development plans and follow-up on action items.
Consistently reduce costs, increase sales, improve employee engagement, and boost customer satisfaction through training, development, and mentoring 65+.
Foresee and address talent needs through strategic recruiting, staffing, and training; motivate and retain existing talent by anticipating and responding to human resource issues—achieved average retention rate of 85% for the past 2 years.
Partner with Store Managers in developing short and long-term plans for driving employee engagement by demonstrating knowledge of Lowes human resource policies, legal requirements, trends, and practices to impact business positively.
Successfully forecast effective support change by engaging, sourcing, preparing, and training the workforce to meet demands of change; aligned business objectives with employees and management in designated business units.
Increase productivity of associates by 20% by motivating them to find meaning in their work, explaining how they contribute to the organization, and building their trust in the company vision.
Enhance open-door policy through focus groups to ensure employee concerns are heard and to identify barriers to implementing Lowe’s programs, thus boosting employee satisfaction by over 15%. FAMILY DOLLAR STORES, INC. CINCINNATI, OH 2016 – 2017 Regional Training Manager – Human Resources
TJ Hammond-Moffitt, Resume – Page 2-937-***-**** adcm9g@r.postjobfree.com
Managed daily training operations of 35 retail stores to ensure a high level of operational efficiency in support of company goals and objectives.
Planned and led training programs on staff development for over 100 employees, enhancing employee knowledge, engagement, satisfaction, and performance.
Performed various management functions, including inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance, and completing HR responsibilities.
Delivered and assessed over 10 training modules on time and under budget, which revolutionized how education was conveyed.
Collaborated on significant change and transition plans across the business while maintaining positive relationships between the management team and employees to ensure optimal business success.
Developed curriculum to ensure maximum effectiveness of training and utilized after-course surveys to tailor new coursework. WALMART DAYTON, OH 2008 – 2016
Human Resources Manager
Managed daily operations of an $80M retail store, including development of employees, while continually improving staff’s ability to increase net operating profit.
Coached, trained, and mentored a team of eight salaried managers and 200+ indirect reports.
Guaranteed delivery on company goals and values by recruiting, hiring, training, and developing a 250-person team of Service Representatives to exceed client expectations consistently.
Consistently surpassed department targets for member service, revenue, retail, and budget.
Primary roles have included P&L management, sales management, sales proficiency, and customer engagement training, customer issue resolution, leadership development and mentoring, payroll, scheduling, and HR administration.
Mastered multiple leadership roles, including Dept Manager, Zone Supervisor, Customer Service Manager, Assistant Store Manager, Loss Prevention Manager, and Co Manager.
PROJECTS
Human Resources Manager / Lowe’s Companies / 2018-2020
HRIS Change - Peoplesoft to Workday Conversion – District Training
Applicant Tracking System Enhancement – Paperless Onboarding – SME
Centralized Orientation – Developer – SME
Time Tracking System Enhancement – Kronos Upgrade – District Training EDUCATION
Southern State Community College Hillsboro, OH Business Management
Certifications or Additional Education:
Computer Engineering Technology Certification Laurel Oaks CDC Wilmington, OH 2008 ADDITIONAL CREDENTIALS
TECHNICAL SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Microsoft Visio / Microsoft SharePoint / Adobe Photoshop / Google Docs / Google Drive / Google Calendar Google Plus / QuickBooks / Dropbox / Salesforce / PeopleSoft/ Oracle / Kronos / Workday PROFESSIONAL DEVELOPMENT Professional in Human Resources (PHR) *05/2020
CPR / AED
Change Management / ADKAR Model / Who Moved My Cheese (Spencer Johnson MD) ORGANIZATIONS Human Resources Certificate Institute
Network for Executive Women
Cincinnati Pride
VOLUNTEERISM Walmart Companies Our Father’s Kitchen Meal server 2010 – 2014
Cincinnati Pride Volunteer 2015 - Present
Lowe’s Companies, Inc. Disaster Relief Volunteer 2019
Lowe’s Companies, Inc. Lowe’s Heroes Project Lynchburg-Clay Elementary 2018