Sabir Muhammad

**** ******* **** ****, **********, Ga, 30039 718-***-**** adcm9a@r.postjobfree.com

Education

Bachelors of Science in Computer Science

Adelphi University, Garden City, NY

Graduated: May 2002

Overview

HR Analyst with over 8 years of experience in the HR industry. I have, both a technical and consultant knowledge base. I have a strong customer service background as well, which is ideal in client facing roles. My skill set lends itself well to a role as a liaison between IT and HR.

Professional Experience

Sr. HRIS Analyst

Asbury Automotive Group

July 2018- January 2019- Duluth, Georgia;

- Manages projects/process improvement, including applying change management experience to facilitate movement to new levels of quality.

- Identifies and understands issues, problems and opportunities.

- Compares data from different sources to draw conclusions.

- Uses these data to build project plans and ensure adherence to schedule and other specifications.

- Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.

- Performs system maintenance, including assisting in the review, testing and implementation of HRIS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Documents process and results.

- Provides production support, including researching and resolving HRIS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.

- Generates reports/queries, including writing maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.

- Conducts training, including developing user procedures, guidelines and documentation. Train clients on new processes/functionality. Trains new system users.

• Maintains awareness of current trends in HRIS with a focus on product and service. Human Capital Management Consultant

ADP

June 2015 – July 2018 - Atlanta, Georgia;

Analysis: Conducts client conversion and benefits meetings; reviews and confirms components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices and Human Resources in a consultative manner with the Key Client contact(s). Ensures understanding of the co-employment relationship. Initiates and implements the products and services as outlined in the contract. Analyzes complex requirements for Payroll, Benefits, Human Resource policies and procedures, and related financial accounting information. Sets up the client in TotalSource systems. Benefits Administration: Reviews original benefit elections in sales process and consults with client regarding any desired changes, discusses health care compliance, and any qualification rules related to the rapidly changing healthcare environment. Configures benefit administration tools based on client benefit elections (plans, contributions, etc). Responsible for auditing all paperwork and systems during to ensure a substantially error-free delivery of plans and services. Facilitates employee orientations, including the ancillary new hire agreements/forms and all selected benefit products. Conducts presentations of benefit plans; exercises in depth knowledge of plans, geographic nuances, and market experiences in open market. Drives benefit enrollment and ensures receipt of benefit group ID card. ACA Compliance: Advises and inputs information regarding client medical plans in order to maintain compliance with the Affordable Care Act.

Consultation: Makes recommendations to the Client on how to structure their organization in our system by analyzing and understanding the client's existing structure, mapping to TotalSource's co-employment structure and recommending and executing solutions where gaps exist. Implementation Consultant

Ebix, Inc.

June 2012 - June 2015 - Atlanta, Georgia;

- Serve as project manager throughout the full implementation process

- Establish and maintain client relationships

- Lead client kickoff meetings and ongoing status meetings including meeting notes action items management and any other meeting deliverables

- Develop, maintain and manage implementation project plan (time-line)

- Collect and document client business rules, benefit plans, rates and other information

- Set up and test the product(s) being implemented

- Assist client with validation and load of initial employee data

- Assist clients with questions and problem resolution and escalate issues when appropriate

- Participate in and/or lead internal meetings

- Coordinate all aspects of open enrollment set up for existing clients

- Ensure a smooth transition to ongoing support team following implementation

- Utilize CRM system for project status and issue resolution

- Assist ongoing support team as required with client issue resolution

- Participate in and/or lead process improvement projects with Client Services team and/or cross- functional teams.

SYSTEMS ANALYST

Aon Hewitt

January 2008 - April 2011 - Atlanta, Georgia;

- Conduct quality assurance testing (unit, integration, acceptance and regression) for various transactions of the software.

- Analyze, review, and reconfigure applications to increase operating efficiency or adapt to new requirements.

- Write configuration, procedural, and technical documentation based on the analysis specifications and requirements documentation.

- Analysis of client provisions to develop effective customized solutions for Total Benefits Administration software to administer 401(k) plans, and its subordinate transactions.

- Review accurate documentation, and set up quality test plans for team members to adhere to an efficient life cycle of software via the SDLC model.

Programmer Analyst

Aon Hewitt

April 2011 - April 2012

- Support and implement data migration and reporting technologies.

- Create annual and quarterly reports for client benefits.

- Tests batch jobs using JCL.

- Uses SQL and SAS to write queries and programs in a mainframe(DB2) environment. Equity Lines of Credit Officer

Bank of America

March 2006 - January 2008 - Greensboro, North Carolina;

- Evaluate credit rating eligibility for credit line.

- Setup new equity lines for eligible clients.

- Provided Merlin system support to branch offices.

- Provided excellent customer service for client incoming calls in a call center environment. Professional References

Available upon request.

Contact this candidate