Customer Service Assistant
Resume:
Michele Walker
*********@****.***
Summary
Performance driven professional seeking employment. Excellent communicator with the ability to relate to entry level as well as senior management clients. Proven leadership skills. Resourceful self-starter with the ability to work independently and within a team.
Accomplishments
10+ years of customer service, scheduling, purchasing, budgeting, inventory control, quality control & manufacturing.
Skills
Supervising
Continuous education
Work under time pressure
Written & math skills
Policy & Procedure
Autonomous
Team player
Administration
Efficient
Honest
Communication
Courteous
Work Experience
Ozark Co Licenses Bureau Gainesville, MO
Clerk 03/2019 – Present
Utilize multiple computer programs
Knowledge of MO laws governing issuing, renewing driver license & titling
Keeping information confidential
Politely & professionally assist people from all walks of life
Clearly, patiently instruct customers of requirements, documents etc. needed
Cordially greet the public
Baxter Healthcare Corporation Mountain Home, AR
Extruder Operator 03/2004 – 08/2018
Lean Manufacturing trained
Operated plastic film & tubing extruder
Responsible for following all Specifications, Blueprints, Standard Operating Procedures & Job Instruction Breakdown
Make multiple decision daily
Conform to FDA medical documentation requirements
Multitask many projects, responsibilities at the same time
Utilize a variety of complex computer systems
Baxter Healthcare Corporation Mountain Home, AR
Purchasing Coordinator 05/1991 - 05/2003
Review, analyze, place & process Purchase Orders
Coordinate and track equipment orders
Support Maintenance & Engineering divisions
Provided complex support for all plant facilities
Mange and execute buying decisions
Initiate projects to reduce purchase price
Assist with budgeting, inventory, invoice, accounting & scheduling
Reacted to changes and handled other tasks as assigned with and without direction
Determined shipping terms & carriers
Utilized a variety of complex computer systems
Baxter Healthcare Corporation Mountain Home, AR
Quality Assurance Inspector 12/1989 – 05/1991
Inspect, monitor, sample & measure product
Maintain multiple databases
Initiate investigative actions
Coordinate relevant data
Determine product disposition
Ensure accuracy & calibrate test equipment
Support corrective and preventive action programs
Responsible for reviewing & confirming compliance to pertinent documents
Baxter Healthcare Corporation Mountain Home, AR
Supervisor Assistant / Assembler 01/1985 – 11/1989
Organize workflow
Responsible for meeting production goals
Initiate action required to fix mechanical, personnel or facilities issues that might arise
Train, monitor & ensure employees understand & meet their work duties
Calculate, input, review & distribute daily reports
Education
High School Diploma
Some college
Contact this candidate