Human Resource Office
Resume:
CAROLINE DODZI IKO
P.O. Box ***, Tema.
Phone no. 024******* Email: adcm6m@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly motivated and qualified human resource professional with a strong background in industrial and organizational psychology. Strong at Personnel selection, human relations at work and learning and development.
CORE COMPETENCIES
Able to influence and communicate with persons of diverse culture and levels
Great knowledge and experience in HR processes and policy development.
Excellent interpersonal relationship
Passion for staff learning and development championing.
Strong leadership qualities
Fluent in French Language
ACCOMPLISHMENTS
Successfully coordinated and obtained ISO certification for my organization.
Developed HR policies with relevance to organizational strategy.
Developed learning and development strategies and manuals for effective organizational learning.
Achieved a well engaged workforce by promoting cultural engaging activities (E.g. birthday recognition for staff, employee welfare policy etc.)
PROFESSIONAL EXPERIENCE
(2016-Present)
Company: Strategic Security Systems
Job Title: (Deputy HR Manager)
Advise on, design, implement and administer HR systems, strategies, policies and programs relating to the HR needs of the organization to ensure compliance with organizational strategy, direction and corporate policy.
Conduct job analysis to help make informed Human resource decisions.
Coordinate all HR functions including; recruiting, orientation, employee offer letters, employment contracts, personnel records, staff appraisal, and staff development to termination of appointment.
Develop and implement effective succession planning system and support processes to a consistent supply of high caliber staff to fill various positions.
Manage the learning and development function of the organization; by conducting learning needs analysis, develop, coordinate and evaluate training programs.
Monitoring and ensuring the implementation of the HR policies and procedures.
Negotiate, taking decisions, motivating staff on behalf of the company.
Supervise all administrative activities that facilitate the smooth running of the office
Conduct HR/admin related Surveys and prepare report on them.
August 2012-2015
Company: Bemanful Consult
Job Title: Human Resource and Training Coordinator
Responsibilities
Participated in drawing up of human resource and administrative policies.
Assisted in disseminating company HR policies, procedures and benefits to employees
Co-ordinated employee recruitment and selection processes
Advertised or posted job vacancies
Responsible for scheduling and organizing interviews
Screened processed and review employment applications to evaluate qualifications or eligibility of applicants
Responsible for co-ordinating staff training sessions, workshops and activities
Maintained and updated human resources records and ensuring all employee data/files are accurate
Recording and tracking of leave schedules.
Conducted the orientation of new recruits
Responsible for monitoring daily attendance across, including investigating causes for staff absence
Conducted reference checks on possible candidates
Conducted exit interviews
Involved in promoting workplace safety
Co-ordinate employee and other relevant surveys
Learning and Development Management
Evaluate individual and organizational development needs
Create and execute learning strategies and programs
Assess the success of development plans and help employees make the most of learning opportunities.
Conduct training evaluations and report on its effectiveness.
General Office Management and Running provides services, which include:
Provided office equipment for use by staff e.g. desk, chair etc
Ensuring availability of adequate lighting, water, telecommunication, etc.
Ensured the availability and procurement of stationery: ordering stationery, periodicals, books, equipment and other items
Monitored stocks of basic items, for example stationery, paper, toner etc
Organized and facilitated meetings, conferences, and other special events
Registry Management
Ensured all incoming and outgoing mails went through the registry.
Ensured accurate filing of documents
Assets Management
Supervised the acquisition of assets
Managed of assets (engraving, locating, checking/counting etc)
Recommended disposal of assets.
Property Management
Managed all company property including buildings, installations e.g generating plants, land etc.
Ensured a clean and secured office environment.
Supervised the work of cleaners and monitored their performance
January- July, 2012
Company: Eservices Africa Limited
Job Title: Administrative officer
Managed administrative tasks for the office, compiled agenda and writing minutes and correspondence.
served as PA to CEO
Issued and recorded petting cash and general filing
Coordinated health and wellbeing program organized by company.
Served as French interpreter of francophone business partners and meetings.
Education
YEAR
INSTITUTION
QUALIFICATION
2019
Institute of Human Resource Management Practioners (IHRMP)
Associate Member (Under-way)
2 2013-2015
University of Ghana, Accra
M.Phil. Industrial and Organisational Psychology
2006– 2011
University of Ghana, Accra
B. Arts in French & Psychology
2009-2010
Université D `Abomey Calavi.Benin
Diploma in French
2002– 2005
Mawuko Girls Secondary School
SSCE in General Arts
Referees
Dr. Maxwell Asumeng
University of Ghana
Legon
Mr Emmanuel Bempong
Bemanful Consult
Accra
Mabel Asare- Forjour
Strategic Security Systems Int.
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