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Manager Office

Location:
Adrian, MI
Posted:
April 04, 2020

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Resume:

KEVIN YENSCH, BAS, CNMT

517-***-****

adcm5e@r.postjobfree.com

SUMMARY

An analytical and forward-thinking healthcare leader with proven expertise in expanding market share for Health system. Recognized for clearly identifying efficient driven solutions. A collaborative communicator continually focused on building relationships and promoting synergy to drive positive change, comprehensive business approaches, and enhanced profitability.

TECHNOLOGY APPLICATIONS

Microsoft Office Suite – Excel, Outlook, PowerPoint, Project, Visio, Skype and Word

Minitab

Epic

McKesson

PACS

EDUCATION

SIENA HEIGHTS UNIVERSITY, Adrian, Michigan

B.A., Nuclear Medicine; Healthcare Administration, 2011

EXPERIENCE

ProMedica Health System, Toledo, OH

June 2019 – Present

Director of Operations (Promedica Physicians Group North region)

Oversee the preparation and day to day budgets for 10 plus offices totaling 1.5 million and plans, including staffing requirements.

Coordinate and direct special projects or programs.

Chair departmental and interdepartmental meetings.

Compile, analyze and organize data related to clinic activity into reports with recommendations for implementation of improvements.

Public relations with Office Managers and Providers.

Compile, analyze and organize data related to clinic activity into reports with recommendations for implementation of improvements.

Coordinate the development and implementation of administrative policies and procedures.

Coordinate clinic improvements, renovations, and cost saving operations for outpatient clinic activity.

Identify and resolve operational problems, employee grievances and patient complaints.

Developed marketing materials to showcase each office.

Leadership and development of 6 direct reports with 50+ indirect reports

November 2015 – June 2019

Manager Central Staffing

Oversee the preparation and day to day budget of $600,000, including staffing requirements.

Coordinate and direct special projects or programs as delegated by Executive Director.

Chair departmental and interdepartmental meetings.

Compile, analyze and organize data related to clinic activity into reports with recommendations for implementation of improvements.

Public relations with Office Managers and Providers.

Leadership and development of 50+ direct reports.

June 2014 – November 2015

Manager Outpatient Scheduling

Oversee the preparation and day to day budget of $750,000 including staffing requirements.

Assist in planning, development and implementation of Clinic Operations goals and objectives.

Coordinate the development and implementation of administrative policies and procedures.

Compile, analyze and organize data related to clinic activity into reports with recommendations for implementation of improvements.

Coordinate and direct special projects or programs as delegated by Executive Director.

Coordinate clinic improvements, renovations, and cost saving operations for outpatient clinic activity.

Identify and resolve operational problems, employee grievances and patient complaints.

Chair departmental and interdepartmental meetings.

Coordinate major and minor alteration projects related to clinical areas.

Coordinate patient flow in each clinic in partnership with stakeholders.

Develop and monitor the schedules for 30+ direct reports.

Allegiance Health, Jackson, MI

April 2010 – May 2014

Manager of Safety and Compliance for the Imaging Department

Responsible for Joint Commission readiness: patient safety,

Developing a gap analysis for new National Patient Safety Goals

Managing records for the governing agency that are involved in an imaging department

Participated on Corporate compliance council, Safety committee, and Haz-Mat committee

Project management for the remolding of department and installations of radiology equipment

Worked with both Revenue Integrity and Patient Risk to Identify Risk to the Hospital and develop process to minimize those risks going forward

Performed various root cause analysis on sentinel events and near misses

Target Zero Master trainer

Minitab statistical software use

Responsible for implementing and maintaining 3 cost center budgets totaling 1.5 million.

April 2009- April 2010

Clinical Systems Analyst

Implementing various IT programs across a hospital infrastructure

IT/IS liaison for the imaging department

McKesson electronic medical record super user.

Assisting ancillary departments in improving workflow efficiency. Attended multiple meetings

for patient care process improvement

CIS project manager for digital echocardiography installation

CERTIFICATION

Site Evaluator for Joint Review Committee on Educational Programs in Nuclear Medicine Technology, 2013

Green Belt Six Sigma, 2011

NMTCB Exam, 2004

Certificate of Nuclear Medicine, University of Findlay, 2004

AFFILIATION

Society of Nuclear Medicine. Member since 2004

Michigan Quality Council Examiner since 2012

Target Zero Master Trainer since 2012



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