Mandarin Language: Advanced/Intermediate reading, writing, and speak

Alexander S. Wiggin

********@***.*** 720-***-**** www.linkedin.com/in/alec-wiggin

First year MBA student seeking a Summer 2020 internship as a global financial analyst with a focus on business development and intra/entrepreneurship – ideally in East/Southeast Asia. Experienced sales and service specialist with a demonstrated history of working in finance and banking with skills in Analytics, Microsoft Office, Customer Service, Management, and Leadership. PROFESSIONAL QUALIFICATIONS

• Mandarin Language:

Advanced/Intermediate

reading, writing, and speaking

• Financial Policy and Process

Analysis/Improvement

• Data Protection

• Leadership

• Regulatory Compliance

• International Collaboration

EXPERIENCE

Wells Fargo Home Mortgage, Chandler, AZ 2016 – 2019 Home Preservation Specialist

• Effectively served as direct contact for customers with distressed loans, saving 177 homes from foreclosure in 2018

• Analyzed financial statements, credit, and other documentation to ensure loan application completion and accuracy

• Serviced highly complex customer mortgages: military, deceased, and successor in interest customers.

• Developed and initiated consistency methods to improve Home Preservation application process, including timeline expectations and enhanced customer engagement

• Processed Freddie Mac, Fannie Mae, VA, FHA, Bank and Private, Wells-owned HAMP, and Standard Modifications

• Consistently recognized for speed, and quality metrics Inbound Sales Specialist

• Managed sales campaigns: handled internal and external customers with or without submitted inquiries

• Recognized with a Customer Experience & Sales Methodology Award for providing exceptional customer service

• Consistently achieved monthly Top Performer status and served as a mentor for incoming employees Ford Motor Credit Company, Mesa, AZ 2014 – 2016

Team Leader Development Program

• Supervised Attorney Relations, Collections, Recovery/Liquidations, Projects, and Finance teams

• Managed account representatives’ phone calls, letter campaigns, and financial performance

• Validated balances of attorney-assigned accounts – liaising with law firms when necessary

• Presented on procedure and advised on strategic business decisions KeyBank Equipment Finance, Superior, CO Summer 2013 Sales Operations Intern

Waddell & Reed, Denver, CO Summer 2012

Financial Advisor Assistant Intern

EDUCATION

W.P. Carey School of Business at Arizona State University, Tempe, AZ 2019 – 2021 Master of Business Administration, Finance, Entrepreneurship, and Global Business Economics Marshall School of Business at the University of Southern California, Los Angeles, CA 2010 – 2014 Bachelor of Science in Business Administration, Minor in East Asian Area Studies LEADERSHIP AND AWARDS

W.P. Carey Global Immersion Experience Course – Lima, Peru 2020 23rd Annual Venture Capital Investment Competition – Regional Qualifier, CU Boulder – Team member 2020 W.P. Carey Wine Society, Executive Board First Year Representative, Vice President-Elect 2019 – Present W.P. Carey Ambassador – Assisting prospective and incoming MBA students 2019 – Present 15th Annual National Energy Finance Challenge – McCombs School of Business, UT Austin – Team member 2019 Innovation Merit Award and Wells Fargo MBA Fellowship Scholarship Recipient – W.P. Carey 2019 Wells Fargo Home Preservation Dragon Boat Team, Co-Captain 2019 Phoenix Sister Cities – Chengdu, China Committee, Youth and Education Liaison 2016 – Present Rio Salado Rowing Club, Member and Learn-to-Row Program Coach 2014 – Present Dean’s List and Academic Honors – Marshall 2014

USC Marshall International Exchange Program – National University of Singapore 2013 USC Marshall Learning about International Commerce Program – Mumbai 2011 USC Varsity Crew Team, VP of Finance, Stan Mullin Award Winner – USC Men’s Crew Most Dedicated 2010 – 2014 Oarsman, ACRA Nationals - 2nd Place Podium Finish, Pac-12 All-Academic Team Mile High Rowing, Englewood, CO – Founding Member and Assistant Coach 2008-2011

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