Carlton L. Robertson

Tuscaloosa, AL 205-***-**** adcm49@r.postjobfree.com

Professional Summary

●An accomplished leader with over thirty years of experience in the food and hospitality industry. Dedicated to innovative thinking that helps drive sales, ensure guest satisfaction, and help Schools thrive.

Work History

Director of Child Nutrition 08/1988 to 02/2020

Tuscaloosa City Schools – Tuscaloosa, AL

●Responsible for planning and managing complex high volume multi-campus dining services throughout the city of Tuscaloosa

●Build and maintain effective client and customer relationships

●Review and coach on financial measurements to ensure goals and obtained

●Disseminate information to community agencies, school staff and students to promote increased interest in lunch programs

●Monitor quality control procedures to guarantee preparation and delivery of healthy menu choices

●Manage quality assurance program including on site evaluations, internal audits and customer surveys

●Assess and develop training plans to grow managers

●Implemented catering program throughout school systems helping locations to be profitable

●Responsible for marketing and advertising throughout School Systems

Supervisor 03/1983 to 07/1997

Aramark – Tuscaloosa, AL

●Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands

●Conducted routine inspections of incoming materials to check quality and compliance with established product specifications

●Enhanced training programs to strengthen employee knowledge and promote new managers from within

Education

Bachelor of Business 07/2014

University of Phoenix - Tempe, AZ

Associate of Applied Arts: Hospitality, Travel, and Tourism 07/2010

University of Phoenix - Tempe, AZ

Certifications

●Alabama Child Nutrition Director Certification issued January 2016 - June 2021

●School Nutrition Association Certification

●Servsafe Aug 2015-Aug 2020

Award

●Vice President- Alabama School Nutrition Association 2019

●Alabama Director of Year- Alabama School Nutrition Association 2018

●President- Alabama Child Nutrition Director Association 2010

●Outstanding Educational Leadership- Council for Leaders in Alabama Schools 2004

●Nutrition Education Multi-Unit Award - Alabama School Association Industry Food Service 1999

●Employee of the Year- Bama Dining 1994

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