OBJECTIVE: To join a great company for which I can apply and grow my HR and Office Management knowledge.
Arcadis, Chicago, IL (3/17 – Present)
Office Administrator
Lead Anchor/Office Administrator; work with office staff/clients/guests in a professional and positive manner. Forward information by receiving and distributing communications; disseminating messages to office staff as appropriate.
Oversee office inventory by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items.
Maintain and manage local office overhead budgets, explain variances. Work with Location Leader to review office budget as needed.
Manage administrative office procedures/functions; proactively explores opportunities to add value to the office and staff.
Oversee office equipment and/or fleet maintenance by coordinating preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation;
Onboarding of new hires and exiting of staff ensuring all needs are met. Local liaison between HR and the local office communicating Arcadis policies/procedures.
Coordinate office events & meetings including catering, travel arrangements and conference room scheduling as needed.
Compose and deliver presentations to staff at all different levels.
Responsible for maintaining onsite and offsite file maintenance and archiving (Iron Mountain).
Admin Supervisor (3/17-4/18)
Supervise administrative team (6) in home office and other regional offices. Mentor and train administrative staff in basic budgeting and overhead related activities.
Provide guidance to administrative/office staff with document formatting, proofreading and editing documents and proposals as needed.
Hitachi Consulting, Chicago, IL (11/14 – 2/17)
Human Resource Office Partner (HROP)
Facilitates new hire onboarding; completion of I-9 paperwork and collection of employment forms for new hires; manages employment re-verification reports
Supports the exit process for departing employees
Point of contact for questions regarding company policies, procedures and company specific tools and systems
Assists HR department with Career & Performance Management (CPM) process and Group Annual Review Meeting
Provides support for corporate Human Resources initiatives
Assists national and local campus recruiting teams with on-campus recruiting events and in-office interviews
Assists recruiting managers with interview scheduling and the coordination process for experienced hires
Partner with geography leader to support the local culture and community needs of the employees
Assist with planning and logistics of quarterly meetings, local geography social events, culture and community activities, and organization events
Distributes geography communications (i.e. weekly updates) and maintains the geography/local office SharePoint site
Manages office supplies and handles incoming vendor invoices. Includes, handling the reconciliation and submission of office AMEX / Diners Club charges to accounting
Act as a liaison with Hitachi Consulting corporate office, local office building management and outside vendors
Provides administrative support to executive-level leaders (i.e., Executive Leadership Team and 1 level below) and backfill for other office support positions within the office/geography, when needed
Four Winds Casino Resort, New Buffalo, MI (04/14-11/14)
Scheduling Clerk
Assist employees with scheduling concerns with days off, vacation request, special time starts, etc.
Maintain department files ensuring accuracy, timeliness and confidentiality.
Reconciles employee hours daily, utilizing timekeeping system including daily sign-in sheets and early outs.
Keep accurate records of sick calls and late call in accordance with department policy and procedure.
Assist department managers and Director with administrative responsibilities.
Work closely with Human Resource to keep track of Table Games employees FMLA and PLOA.
DirectBuy, Merrillville, IN (06/10- 04/14)
Price Integrity Analyst (11/11- 4/14)
Research and analyze pricing discrepancies to ensure all franchise/corporate clubs and corporate members in US and Canada receive lower than retail pricing.
Price Integrity Liaison between corporate clubs and suppliers to provide feedback and response on pricing issues.
Develop more efficient methodology with management to resolve pricing issue and render better customer service to members and clubs.
Generate monthly and quarterly pricing analyst reports of concession offers and pricing discrepancies
Spirit Team Committee member; organized three major annual fundraisers for company, resulting in donations to Make-A-Wish, American Red Cross, Boys & Girls Club and City of Hope.
Merchandising Administrative Assistant (6/10-11/11)
Assistant to Merchandising department; Merchandising Vice President, five Directors and Office Manager
Coordinator for the Canadian Direction magazine, coordinating from first draft proofing process to distribution
Point of entry coordinator for prospective vendor eligibility
Coordinate sales and oversaw production of monthly four-page DirectBuy Club flyer for US and Canada clubs.
Blue Chip Casino, Michigan City, IN (03/09-05/10)
Beverage Server
Duneland School Corporation, Chesterton IN (08/08-09/09)
Secretary / Instructional Aide (08/09-09/09)
Secretary to Speech and Debate Department at Chesterton High School
Handle all cash for department fundraisers and files
Other duties included: substitute teaching as needed, hall monitor and after school detention duties
Teacher Substitute Coordinator (08/08-06/09)
Securing and tracked all substitute positions for all schools in the Duneland School Corporation
Faxed all schools their daily call off sheets and availability for substitutes
Update daily calendars for all substitutes and teachers as needed
Levin Tire Centers, Highland IN (02/07-06/07)
Human Resource Director
Handle all aspect of the Human Resource department
Interview candidates for all positions within operation
Conducted personality profile testing
Coordinate employee benefits
Maintained vacation and sick time in ADP and facilitated Workmen’s Comp claims
Assisted Owner, GM and A/R Dept.
Michael Page International, Chicago, IL (05/05-01/07)
Administrative Assistant
Assist Chicago Office Director, Consultants (10) and Managers
Coordinate travel arrangements for consultants and directors
Reception duties; answer main phone lines and greet candidates and clients
Enter candidate information into profile database; general information, and download resume
New hire paperwork; tax forms, insurance forms, company specific forms, and building access forms
Worked with remote IT department to implement all electronic office equipment
Cancer Health Treatment Center, Valparaiso, IN (08/04-12/04)
Medical Secretary
Reception Duties; answer all incoming calls, taking messages, greeting patients, and filing
Schedule patients’ appointments, cat scans and admit patients to the hospital if needed
Set up new patient intake, insurance and HIPPA forms
Before 2004 Career History Available Upon Request
EDUCATION
Sawyer College, Merrillville, IN (10/02 -04/04)
Associates of Applied Science, Medical Office
Administration
GPA 3.45, Honor Roll, Dean’s List
Sawyer College, Hammond, IN (07/98-07/99)
Certificate, Business Administration
GPA 3.07, Honor Roll
PROFESSIONAL QUALIFICATIONS
Microsoft Office Specialist, Certified Microsoft Word,
Sawyer College, Merrillville, IN “03”
Access and PowerPoint 2000
Certified Notary Public April 2019 -April 2021
Cook County, IL
PROFESSIONAL SKILLS AND PROGRAMS
Microsoft Excel
Microsoft Outlook
Typing 70 WPM
SharePoint
Price Manager
Taleo
Jinzai
Lawson
Oracle
Skype For Business
Vision
Teams
ADP
COMMUNITY AND VOLUNTEER WORK
Duneland Relay For Life (2009-2014)
Relay For Life Committee Member
On-site Entertainment Chair (2013 & 2014)
Worked with community businesses and organization to provide diverse entertainment for guests of all ages and abilities for 16-hour annual American Cancer Society fundraiser
Parade Committee Chair (2012)
Organized 24-unit Relay Parade through downtown Chesterton to precede 2012 Relay.
Relay for life Team Captain (2009- 2014)
Organized a team for family and friends that raised over $14,000.00 in donations for the American Cancer Society.
Pack 924 Cub Scout (2008-2011)
Pack Treasurer
References Available upon Request