Inventory Analyst

Philippe Rates

adclz5@r.postjobfree.com Phone 407-***-**** https://www.linkedin.com/in/philipperates/ PROFESSIONAL SUMMARY:

• Senior IT Business System Manager with 18+ years’ experience leading ERP systems deployments, across multiple platforms and functions.

• Implementation of ERP Systems using agile methodology.

• Strong Six Sigma/Lean manufacturing expertise to promote productivity, control costs, and maximize efficiencies in logistics and distribution.

SKILLS:

• SAP/ERP/CRM, Data Warehousing, IT strategy development and execution, Enterprise Architecture, and Inventory Management. Delivered and defended Master’s Thesis: “Managing Processes to Reduce Costs and Increase Productivity.” Currently pursuing MIS through University of Phoenix.

• Software Testing & Hardware Deployment

• Project Management & Process Mapping

• Integrated Logistics & Inventory Management

• SaaS, SAP ERP, & CRM Systems Integration

• Data Warehousing & Enterprise Architecture

• Training & Leading IT Engineers

DISTINCTIVE QUALIFICATIONS:

• Applications Integration

o Works to resolve technical issues requiring specialized diagnostic processes and trouble analysis. o Understanding of software and hardware integration of ERP systems and enterprise architecture. o Proven ability to constantly learn new systems applications to support visible, real-world projects. o Strong knowledge of international business, SaaS, Data Warehousing, and IT strategy.

• Technology Deployment

o Earned reputation as subject matter expert supporting sales engineers and product specialists. o Communicates effectively with team members, engineers, analysts, users, and external vendors. o Proactive, methodical approach to problem-solving with strong customer service skills. o Solid work ethic; known for integrity, customer-centric focus, and personal sense of accountability. EXPERIENCE:

05/2000 – 12/2017

UnoERP / Lojas Mobile – Belo Horizonte, Brazil

IT Business System Manager, 2010 – 2017

• Promoted again to senior technical manager leading team of two analysts resolving integration, installation, and application issues.

• Acted as technical advisor for system programming and configuration. Developed new functionalities and operational efficiencies to reduce costs. Documented business processes; identified roadblocks and risks.

• Collaborated with internal and external team members on deployments, upgrades, and fixes.

• Project leader implementing logistics management system (ERP), completed in record time.

• Rolled out company-wide software system, including training employees in 12 stores plus corporate

• Personnel across all functions, including Finance, Sales, Marketing, Logistics, and Operations.

• Promoted to support strategy, asset management, infrastructure, and network services.

• Oversaw upgrade, patches, and implementation of business applications.

• Led projects involving ERP, Financial, HR, and WMS deployments.

• Accountable for distribution logistics, inventory management, purchasing, and supplier relationships.

• Reviewed and resolved escalated tickets and projects, developed process flows, and rolled out company-wide training.

• Implemented ERP management system and trained more than 85 users to reduce distribution costs, manage inventory, and streamline logistics.

IT Business System Analyst, 2000-2005

• Supported software/hardware systems.

• Expert level of product knowledge via phone and remote applications.

• Identified and delivered reliable solutions to technical issues.

• Analyzed, diagnosed, and troubleshooting applications integrations. 11/2019 – 12/2019

Accenture – Austin, TX

IT Analyst

• Investigate, escalate, and resolve reported issues or system flags.

• Respond to user inquiries with empathy, remain current on client policies and guidelines and adhere to defined policies and procedures.

• Maintain confidentiality and strict observance to privacy regulations. 04/2019 - Present

Century 21 – Orlando, FL

Sales Agent

• Market residential properties to prospective buyers and represent sellers in real estate transactions.

• Negotiate contracts, source listings, and coordinate financing. Build relationships with industry partners, garner referrals, and grow market presence.

EDUCATION:

• Master of Information Systems with a Graduate Business Analytics, University Of Phoenix – Phoenix, USA – Currently Enrolled.

• Master Business Management FGV Business School –Minas Gerais, Brazil.

• Master Strategic Logistics Management, University Pitágoras– Minas Gerais, Brazil.

• Bachelor Business Administration, Emphasis in Finance, University Pitágoras– Minas Gerais – Brazil.

• IT Technical Data Processing, Polimig– Minas Gerais, Brazil. CERTIFICATIONS:

• Project Management Professional, PMI

• SAP Business One Essential Training

• SAP Business One: Reporting and Customization

• SAP-SD Sales & Distribution, SAP Academy.

• SAP Transportation Management Overview.

• SAP Ariba Supply Chain Collaboration overview.

• SAP Transportation Management Overview.

• Introduction to Success Factors Foundation Module.

• Oracle Java Certification: Data Types / Methods and inheritance.

• Six Sigma, University Pitágoras.

• Pro-Profit Management.

• Training Manufacturing Process & Technical Specifications.

• Florida Real Estate Sales Agent, DBPR.

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