Sales Manager

Fayez Boureslan

Mobile Lebanon: +961-**-******

Home Lebanon: +961-*-******

E-mail: adclwx@r.postjobfree.com

Seeking a challenging career as General Manager / Sales Director in Sales in a dynamic Business or Automobile, Insurance and Real Estate industry to apply my knowledge and skills particularly in Sales and Marketing, Strategic Planning, Quality Management and Executive Leadership & Supervision.

General Manager / Sales Director

A Highly qualified professional in business administration, offering vast and dynamic experience of over 25 years in business plan formulation, strategic planning, sales and marketing, SWOT analysis, financial and commercial operations management with exceptional managerial and organizational expertise.

Innovative and highly driven marketing professional with over 25 years of continuous professional experience in USA and UAE and Lebanon at senior managerial position, expertise in managing business operations with key focus on bottom line profitability by ensuring optimal utilization of resources. A keen planner, strategist & implementer with demonstrated abilities in devising marketing activities and accelerating the business growth. Known for strong leadership and motivational skills that consistently produce positive change. Articulate and refined communicator, both oral and written. Thorough detail and process oriented; strong follow-through skills. Sincere and honest with a high level of personal and professional integrity; committed to organizational success.

Additional areas of expertise include

Managerial

Strategy Planning

Accountability

Operations Management

Personnel Management

Executive leadership & Supervision

Finance & Budgeting

Functional

Business Development

Sales & Marketing

Customer Services

Brand management

Market Intelligence

Commercial

Franchisee Development

Start Up Operations

Training & Development

Quality Management

Liaison, Commercial Affairs

Experience

Sales and Marketing Management

Prepared and planned annual business strategy according to market trends, SWOT analysis, situation analysis, financial and budget planning.

Defined set of goals for each team member and monitored the same on daily, weekly, monthly and annual basis and reviewed their performance.

Developed and implemented a new computer system to improve the sales process and ensure optimum utilization of resources.

Effectively planned and strictly followed up on operating expenses statement, prepared as part of annual business plan.

Designed and implemented company’s dominant marketing strategies and achieved an increase in sales revenue, exceeding targeted sales goals.

Widened profitable and productive business relationships, consultative selling, market analysis, client relations, product development and marketing communications.

Project and Business Development

Effectively conducted survey at the end of each sales & service to improve customer satisfaction and organizational goal.

Arranged and organized annual customer meets to improve client relationship and focus on the weaknesses of the organization to improve the clientele base.

Organized different sales promotion events and other events like Car display malls, senior ship events, gifts for regular customers, test drive events, and special gifts for VIP customers etc. to attract existing and new clients.

Managed and organized business operations and personnel; oversaw strategic business plan development through accurate forecasting, scheduling operational tasks and cost effective program implementation.

Facilitated and attended professional seminars and meetings, ensured implementation of quality-focused, cost-effective business strategies, sales and marketing functions.

Brand and Retail Management

Developed market intelligence to assess competition, supply/demand, and survey awareness, market research to support price decisions, plant investments, product introductions and business positioning.

Designed strategic marketing to plan distribution, pricing, product and business targets as per current market trend for brand awareness in the market.

Managed the successful planning and execution of brand marketing strategies and meet financial objectives for sales, gross margin and profitability.

Advertised profitable campaigns, which ensured clear brand representation across all retail communication channels.

Planned and executed successful appearance of the company's presence at industry trade shows, conferences and seminars.

Executive Leadership & Supervision

Acquired comprehensive organisational and project management skills, integrity and highly developed fiscal responsibility through years of exposure.

People leadership provided by coaching, resource pulling, mentoring team of commercial & technological managers. Lead cross functional operational business teams including financial control and country managers.

Genuine team player, committed to organizational success. Highly articulate, with proven interpersonal communication skills across all levels of management with employees and external agencies.

Proven ability to lead organizations through turnaround, critical start-up and growth strategies.

Effectively spearhead both wholly-owned operations and joint ventures. Aligns the company’s strategy, vision & mission.

Enhanced the ability of colleagues to do their own analysis and develop the marketing skills and capacity to meet the organizational targets and goals.

Career Progression

General Manager 2016 – 2019

Magic General Trading Co.

Dubai, UAE

Owner of 2010 - present

F & D Services Co.

Lebanon, Aley

Area Sales Manager Sales, Service & Parts 2000 - 2010

Arabian Automobile Co, Nissan & Infiniti, UAE

(Reporting to General Manager)

Assistant General Manager 1998 - 2000

Al Nabooda Automobile Audi Department, UAE

Sales General Manager 1990 - 1997

Gene Horn Automobile, USA

Owner of 1986 – 1997

Unlimited Insurance Agency USA

Farmers Insurance group of companies

Areas of Expertise

Dealership Management

Branding, Brand Strategy, Sales & Marketing and after sales Strategies

Mid and Long Term Business Plans

Business Development

Organizational Development

Suppliers Relation Management

Customer Relationship Management

Product Development

Budgeting

P&L Management

KPIs

Inventory Management and Logistics

New cars sales, used cars sales and used vehicles sales management

Integrated Communications and Digital Marketing

Event projects and marketing activities Management

Training

Core Competencies

Communication skills

Organization and planning

Problem analysis and problem-solving

Persuasive and influencing ability

Team Leadership / Teamwork

Negotiation skills

Presentation skills

Innovation and creativity

Decision-making

Marketing Strategies & Campaigns

Corporate Communications

Product Positioning & Branding

Development of Training Materials

Public & Media Relations

Owner of 2010 - Present

F & D Services Co.

Lebanon, Aley

Highlights of the operation and services provided through F & D Services Co.

WE are committed to offer the best services, and to provide our customer with the best possible service at the lowest possible cost. We make the difference by treating our customer with respect & concern.

Insurance (for all kind of insurance)

Auto, All Risk & Third Party Liabilities

Health Protection

Life Protection & Investment plan

Personal Accident

Liabilities

Fire

Burglary

Workmen’s Compensation & Employer’s Liabilities

Real Estate

Sales & Marketing

Buying & Selling

Renting

Property Management

Construction / Contracting (All Kind Of Work & Maintenance)

Housemaids (We provide Housemaids at the best prices)

Bangladesh, Ethiopia, Philippines, Nepal and other countries

Owner of 1986 – 1997

Unlimited Insurance Agency USA

Farmers Insurance group of companies

RESPONSIBILITIES & ACCOUNTABILITIES

To grow and implement business strategy, outlining business plans and lead implementation to ensure achievement of all financial and non-financial targets

Responsible for supervising operations within an insurance practice

Promoting products to new and existing clients

Investigating the client’s personal background

Evaluating financial records, medical histories criminal records,& other documents when necessary

Determining the status of the property or vehicle

Looking for signs of previous damage

Assessing possible risks (main driver, mileage, and even color of the car)

Recollecting information on client and policy coverage

Monitoring claims to ensure an equitable payment

Keeping records of all clients and transactions

Processing policy renewals

Manage adjusters, investigators, and appraisers

Insures claims are processed in a timely manner and resolves issues that arise during process

Manage operations and productivity at an insurance company

Identify and analyze risks associated with policies

Achieve target budgets

Obtain and oversee company insurance or related funds that management uses to cover costs such as disability benefits or lawsuits.

To manage recruitment, development, Succession planning, in-house training, outside training, promotion from within, human resource plan, new positions & active recruiting

To manage & Controls Monthly reports, quarterly & yearly review

To manage office morale, Involvement in planning, salary discussions & management turnover Grooming sales team on selling skills & monitoring their performance on daily basis

Timely conduct annual performance assessment of all staff

Promote employee’s creative & innovative involvement

National training schools & certificate of accomplishment

Notary Public Commission ( Appointed by the Secretary of State of Texas, as a commissioned Notary Public under the laws of the State of Texas )

Personal achievement of Ring of Champion / Million Dollar Round Table (In Life Insurance)

License Certificate ( in the State of Texas Department of Insurance Code )

Metropolitan Career Success School ( Multi-line Personal Insurance & Marketing )

The Life Underwriter training council ( Personal Insurance & Life Underwriter )

Leonard’s Training Programs, Inc. ( 80 Classroom Hrs of Permanent recording Agent’s Seminar )

Framers Professional Selling Skills

Sentry Center west Training ( Personal-lines Sales Training )

Sentry Center west Training ( Commercial-lines Sales Training )

National Training Schools ( 18 Classroom Hrs of Life Insurance )

National Training Schools ( 18 Classroom Hrs of Fire and casualty Insurance )

Southwest Training Schools, Inc.( 15 Classroom Hrs of Tax free & Tax Deferred investment, Clinton’s Health care Plan, the 1993 Tax Act and the Agent )

Educational Qualifications

Master of Business Administration 1988

Rochville University, USA

Bachelor of Business Administration 1986

Rochville University, USA

High School 1981

Bel Air High School, USA

Personal Details

Date of Birth : 22, February 1963

Nationality : Lebanese

Gender : Male

Marital Status : Married

Languages : Arabic and English

References available upon request

Contact this candidate