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Sales Manager / Operations Manager

Location:
Beaverton, OR
Salary:
100,000 a year
Posted:
April 03, 2020

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Resume:

Aleathea Perry

Beaverton, Oregon

503-***-**** adclp3@r.postjobfree.com

Sales Manager Account Manager

Personable, motivated, and bottom-line-driven sales professional with a track record of top performance in managing and driving productive sales team to achieve best sales year in history of company, while consistently ranking as top salesperson year over year. Innovative thinking that leads to exceeding goals for new business and profitability. Excellent leadership strengths, serving as mentor, coach, and trainer to junior sales consultants. Innate strengths in engaging customers, actively listening to their unique needs/desires, and introducing them to best solutions that result in sales.

Areas of Excellence:

Entrepreneurial Mindset • Product Knowledge & Education • New Product Introduction • Sales Planning & Marketing

Team Leadership • Goal Planning & Achievement • Customer Service, Satisfaction & Retention • Problem Solving

Customer Relationship Management • Proven Sales Strengths & Tactics • Management Best Practices • Organization

Customer Engagement • Setting Team & Individual Sales Quotas • Sales Tracking • Cross-Selling • Time Management

Work History

TWIST, Portland, OR 2008 to Present

Sales Manager – High-End Luxury Jewelry & Housewares (2011 to Present)

Transitioned to manage daily sales operations of high-end luxury jewelry and housewares, including managing inventory, receiving and displaying merchandise, placing special orders, testing diamonds, balancing counts, and processing repairs. Create work schedules for eight employees, direct sales, monitor customer satisfaction, and conduct employee performance reviews. Work closely with artist in designing jewelry pieces for customers. Handle all aspects of shipping products.

Rank as Top Salesperson, consistently generating $1M+ in annual sales and a high level of personal sales commissions.

Steered Sales Team to attain “best sales year” in the history of the company (2019).

Planned, executed, and managed all sales events with artist and Sales Team.

Developed and maintained diamond ring collection for the store, including ordering of stones and setting design.

Built client book for each member of Sales Team, leading to higher sales volumes.

Sales Manager – Portland Store (2008 to 2009)

Directed a team of six at company’s only boutique location. Collaborated closely with lease management on promotions for store. Trained, coached, and mentored Sales Team to improve knowledge and performance. Planned and executed specials and promotions. Maintained current knowledge of market trends.

Worked with local news channels to promote store.

Led Sales Team in selling high-end fine jewelry crafted by artists worldwide.

Developed training program to reinforce the importance of customer service.

Created Touch Base program to make sure Sales Team connected weekly to discuss sales goals.

Communicated directly with Buyer and District Manager regarding productivity and product inventory.

Launched a direct inventory evaluation of sales floor to ensure effective replenishment of artist pieces.

Increased units per transaction for store.

ARBOR REAL ESTATE GROUP, Beaverton, OR 2001 to 2008

Managing Broker

Oversaw the day-to-day activities associated with marketing and selling two of company’s condo communities consisting of 500+ home sites. Supervised, scheduled, and established sales goals for five direct reports. Facilitated monthly meetings.

Consistently recognized as a top producer in sales of new home construction for five consecutive years.

Ensured buyers kept all appointments related to the purchase of new home.

Collaborated with interior designer to create high-end finishes and décor for condos.

Crafted compelling marketing materials to promote condos and communities.

Developed effective evaluation list for finished homes for prospective buyers.

Managed timelines and made sure construction activities were completed on time.

Performed walk through of each finished home to ensure they were presentable for prospective buyers and Realtors.

* * * * * * * * *

Earlier experience included Sales Associate at Twist and Clothing Buyer at Moda.

Education

PORTLAND STATE UNIVERSITY, Portland, OR

Bachelor of Communication in Communication

CLARK COLLEGE, Vancouver, WA

Associate of Arts in Art



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