Customer Service Account Executive
Resume:
Abby Lynn Hericks
Batavia, OH *****
*************@*****.***
Summary
I have 9 years of customer service and hospitality. I am a hard worker, dependable, motivated, and always willing to learn. I’m a single mother looking to better herself to provide a better life for my son and to be a productive member of society.
Education
High School
Amelia High School
Batavia, Ohio
Graduated
May 2012
I was an honor roll student, who was in student council, class treasurer, and played sports year around. I took college prep classes and was in the National Junior Honor Society.
Employment History
Macy’s Call Center
Collections
Mason, OH
May 2019 – July 2019
I would handle phone calls dealing with customers who were behind on paying their bills from one to four months behind. I would process payments, along with updating their accounts with the correct information to be able to keep their profile up-to-date and to be able to maintain their Macy’s/Bloomingdale’s credit card. I learned how to handle certain situations, close accounts, take payments, update information, customer service, etc.
Domino’s
Delivery Expert
May 2018 – November 2018
I was a pizza delivery expert, where I handle money, food, and customer service. I transport product. I was also handle customers inside the store between customer service to complaints. I helped open and closed the stores and put truck away.
Total Quality Logistics
Logistics Account Executive
January 2019 – May 2019
I was a freight broker, I worked with customers to build trust and gain business to move their product. I know how to run a book of business and the transportation system. I would work with Truck drivers and dispatchers and negotiate pricing to move the product and to build relationships with carriers.
Frisch’s
Drive thru Leader
November 2017 – May 2018
I am trained as a cook, server and drive thru attendant, dish attendant, cash/bus/host, and prep. I have open and closed the store as a drive thru attendant and server, along with always willing to help wherever I can. I am always willing to learn and I am willing to put the time in effort into anything.
References
Bridget Paul-Prindle friend
Brenda Vian friend/ ex co worker
Ashley Johnson- TQL ex co worker
Contact this candidate