Kiran Kumar Chalamala

adclku@r.postjobfree.com

Cell # 657 – 341 – 6769

Visa Status: H1B (i140 Approved)

LinkedIn Profile: www.linkedin.com/in/kiranchalamala

PRODUCT, PROGRAM DELIVERY MANAGEMENT RETAIL DIGITAL TRANSFORMATION CLOUD INTEGRATION TECHNOLOGIES ENTERPRISE APPLICATIONS AGILE

Summary:

IT Executive passionate about delivering business values using latest technology and domain expertise in translating business strategy into Digital technology strategy that leverages social, mobile and cloud providing desired deliverables as revenue enabler.

18 years of retail, enterprise and digital transformation projects development & implementation experience across various

organizations. Implemented Oracle Retail (RPM & RMS) & XStore POS for largest retailers.

An effective leader with proven abilities in leading larger teams during the project phase and guiding team members and enabling

knowledge sharing among the team.

Worked closely with Directors Board, VPs, to deliver Technology driven Digital Transformation projects

Built high performance teams that deliver business outcomes using cutting edge technology

Ability to assess the impact of architecture changes on the business, application relationships, information flow and hardware

configurations, collaborating with architects to design and implement systems for high availability, security, manageability and

reliability.

Manage and coach a team of product managers, helping them grow their skills, increase productivity and create remarkable

products.

Experience in development Spring, Struts and Angular JS frameworks with installation, deployment and administration of

webservers like, WebSphere, JBoss, and WebLogic and Oracle.

Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for

complex information systems management.

Effective production (problem/incidents) management adhering to Organization Policies, Industry Standard Compliances, ITIL

framework for providing remote monitoring and managed services and ensure service deliverables met against each SLA agreed

w.r.t each proposal.

Assess IT requirements of the organization regarding software, hardware and other peripherals/products, and handle procurement

of the same. Have good experience on replacing old legacy systems with new age IT systems.

Project Execution Methodology (Agile / Scrum, Kanban, Iterative, Waterfall)

Vendor Sourcing/Vendor Relations - track record for building strong relations with the right vendors to reduce costs, improve

support/service, and support strategic goals

Insightful experience in Program / Delivery / Project management activities including project scoping, estimation, planning, risk

management, finalization of technical / functional specifications, resource administration and quality management of the project

/ product customization and custom software application.

Domain Expertise: Retail*; Manufacturing; Insurance; Telecommunication.

Awards Accomplishments:

Received 2015 Cap Award for Best Performance in Delivery Manager Role from Tech Mahindra.

Received 2014 Best Performer Award for program managing all Retail ERP releases from Tesco.

Received 2011,2012 & 2013 Outstanding Performance Achievement in Development Manager & Sr.Manager Roles from

Tesco.

Received 2010 Technical Excellence Award from Tesco.

Received 2010 Best performer Award for RPM & Performance Engineering Delivery from Tesco.

Received Award for Smooth Transition of Price Management System from Tesco.

Received Cap award for the Best performence from Cisco Systems.

Delivered all applications signed to the timeline successfully for clients with productivity gains and savings.

Education:

Master of Science (2 Years) in Quality Management

Master of Computer Applications (3 Years) in Computer Science and Engineering

Bachelor of Science (3 Years) in Mathemetics & Science

Certifications

Certified in ITILV3 Foundation & Prince II Foundation.

Certified in Microsoft Azure Cloud Computing

Certified Professional in Six Sigma Design Process

Certified in Springboot Development to Deployment

Certified Java Programmer

Technical Summary:

Java/J2EE, Sprig, Hibernate, MVC, SOA

RESTFUL API and Web Services

ORM Tools (JPA, Hibernate2.X, JAXB, ADF)

Retail MDM tool

Design Tools (Rational Rose, Draw.IO, Star UML)

Profilers (Optimize IT, Performassure, JProbe, Fog Light, Dynatrace)

Websphere Application Server, WebSphere Portal, WebSphere Message Broker, Tomcat, WebLogic, AWS cloud,Azure Cloud

Project Management Tool (MPP), Projector, Kanban flow. Jira(Agile and Kanban) boards) and Cofluence

Methodology (Agile / Scrum, Kanban, Iterative, Waterfall)

Estimation Tools (FPA, WBS)

Retail Products : Sterling OMS, RMS & RPM, ReSA and XStore POS, SIM.

Configuration Management (GITS, CVS, Clear Case, Subversion, SVN,Bit bucket and Git Hub)

Bug Tracking Tools (Jira, Bugzilla)

Reporting Tools (FOP, XEP and Jasper)

RDBMS (Oracle 10G, DB2, MS-Access ’97, MySQL), Teradata

Middle Tier (EJB2.0, MQSeries4.0, MQ Integrator, JMS)

Code Review Tools: PMD, Check Style, Sonar

PROFESSIONAL EXPERIENCE

Hot Topic Inc.

Dec. 2017

to Till Date

Tech Mahindra Ltd

Feb. 2017

to Nov. 2017

Tech Mahindra Ltd

Jun. 2014

to Jan. 2017

RETAIL SYSTEMS - LEAD ARCHITECT

Retail POS - HotTopic Inc, California, USA

As a Lead Architect managed the development & implementation of Retail Xstore POS Solution.

Managed the solution delivery of ‘Buy Online & Return in Stores’ reuqirements involves integration with Manhattan & Demandware eCommerce system, implemented for Torrid, Hot Topic & Box Lunch Brands.

Managed the solution delivery and implementation of DropShip Products for Retail Stores though POS integrations with Demandware & Manhattan Order Management systems.

Managed payment solutions & POS integration with payment provider, certification processes and productionized as part of retail xstore POS USA, Canada & PR stores implementation.

Successfully implemented the loyaly customer reward’s program for USA, Canada Stores involved integrations with the epsilon loyalty system.

Accountable for proposal building based on business requirements; do detail technical and commercial feasibility of the requirements, effort estimation and project/resource planning. Providing design solutions for E2E systems, setting up standard documents, new CR estimations, review & delivery of new designs.

Mentoring new team members to deliver the technical designs and custom modifications on V16.01,V16.0.2

Managed the xstore mobile POS implementation handling from requirements to production deployment. Involves, peripherals evaluation and proposal building, hottopic customizations of XStore mobile POS, integrations with Demandware and Mahanttan systems, network connectivity, App certications process & MDM deployment.

Managed XStore POS upgrade from 16.0.1 to 18.0.2 porting all custom requirements to the latest version and validation of e2e processes to ensure a successful product upgrade.

RETAIL DELIVERY MANAGER / PROGRAM MANAGER

Retail POS & Omni Channel Implementation – Cloud Platform Hutchison 3G Ltd,Maidenhead, UK

The purpose of retail pos project is to build next generation POS system with omni channel experience.

Responsible for modeling To-BE business process used in the implementation of Retail Store POS from the current BAU process.

Working with business team, directors and other program stake holders to capture the requirements

Responsible for conducting customer requirement workshops with business teams, engaging relevant e2e system owners to review and finalize requirements

Providing design solutions for E2E systems being part of design workshops, setting up standard documents, new CR estimations, review & delivery of new designs

Building integrations to bring the data from different sub systems to POS. Define Interfaces for Integration Layer between POS & CRM, Sterling OMS, SIM, and Oracle Ebiz.

Mentoring new team members to deliver the technical designs and custom modifications on V16.0

Transition of the Architecture and design knowledge from onsite architects and designers to off-shore team

Do detail technical and commercial feasibility of the requirements, effort estimation and project planning.

Executed all the projects using AGILE scrum methodology and driving all the team members to active quality and on-time delivery.

Delivering all the reports as per the SLA defined by the business.

Managing financial billing, budget and vendor management

Retail Merchandising & Pricing Management System Implementation – Oracle Cloud Platform Arcadia Group Ltd, Leeds, UK

Migrated existing Legay Merchandising System to Oracle Retail. The migration involves the Design, architecture and migration of existing scripts and stored procedures to a custom cloud-based event driven ETL system using Oracle Cloud Services.

Delivered the Integrations between Oracle Retail Merchandising System and Manhattan, Order Management and Finance Systems using Oracle Fusion Middleware Technology on Oracle Cloud Platform.

Lead the Functional & Technical teams for implementing RMS, RPM and Oracle Fusion Middleware Integration Modules for Arcadia Horizon program working with CTS & Oracle Design Teams for Phase 1A & Phase 1B.

Working as a Technical Manager taken care of Conference Room Pilot (gap analysis) phases, analysis, design, configurations and validations for dynamic retail allocations, retail price optimizations, markdowns and promotional life cycle.

Was responsible for modeling To-BE business process used in implementation of RMS, RPM applications

Providing design solutions for E2E systems, setting up standard documents, new CR estimations, review & delivery of new designs

Manage Design Deliverables/Define Interfaces for Integration Layer between ISCM, Oracle FM, Sterling OMS, WMS Systems

Mentoring new team members to deliver RPM & RMS technical designs and custom modifications on V14.0.2

Transition of the Architecture and design knowledge from onsite architects and designers to off-shore team

Review of IMs, PMs from Production support and provide workarounds and permanent fixes.

Proposal building based on business requirements; do detail technical and commercial feasibility of the requirements, effort estimation and project planning.

Conducting RPM training within Tech Mahindra across teams.

Tesco Plc. Ltd

Jun. 2007

to Jun. 2014

PROJECT LEAD / DEVELOPMENT MANAGER / SENIOR MANAGER

Retail Merchandise & Price System Implementation & Integrations with POS, WMS & Finance Systems Tesco Ltd, London,UK

Defined and managed the architecture, design and development programming, debugging/troubleshooting, implementation for multiple phases of Oracle Retail Price Management System (J2EE Based) and Merchandise Systems Customization and deployment.

Defined complex Integration Layer architectures for several project phases of ORPM, an SOA-based J2EE System.

Used previous functional and Technical skills to provide knowledge transfer and awareness of integration patterns, standards and best practices for effective enterprise-wide analysis, design, development, testing and operations to both the onshore and offshore team members.

Managed Major Incidents across UK and ROI application services and Managed team to provide Service Improvements, Day to Day operations, planned and Emergency Deployments. Drive service performance through 20% IM/IR reduction year on year.

Reviewed department internal processes and standards and recommended continuous improvement initiatives which introduced resilience, failover and disaster recovery measures to ensure continuity of service for critical live systems.

Managed several customers’ relations addressing all questions, issues and concerns around the RMS & RPM, POS integration and application solutions with E2E systems and throughout many project phases.

Streamlined the problem/incidents management process and successful in keeping the service levels above 97% by constantly improving the turnaround on problem tickets & incidents.

Transition of the IT infrastructure support services from Onsite model to Off-Shore model

Spearheaded service deliverables to all key accounts under remote managed services for NOC

Ensuring the SLA are met for every customer by deploying suitable tools, process and resources

Awarded with Spot Award for porting RPM & RMS applications from v12.0.5.2 to v12.0.8.2 in a short span.

Cisco System Inc.

Dec. 2006

to Jun. 2007

TECHNICAL LEAD

Cisco Telepresence Security Admin Module Migration – Cisco Systems, California

Technical Lead in the development role of a team of 5 people for IPCC Express Admin Security Project (Java Web Application) Enhancements.

Responsible for delivery of enhancements and defect fixes on earlier versions.

Responsible for Mentoring and Technical assistance to the team and building more capability on the security admin module.

Used previous functional and Technical skills and managing porting of the application to the struts framework in a short span of time.

GXS Technologies Pvt. Ltd (Now Open Text Pvt. Ltd)

Jan. 2005

to Nov. 2006

SENIOR ENGINEER

Retail Merchandise System Catalogue Management & Price Management System Implementation GXS Pvt. Ltd, Bengaluru

Technically led the development of a team of 3 people for ‘Data Pool Manager’ and ‘Price Management’ Projects.

Data Pool Manager is a leading-edge global, multi-industry, electronic product catalogue and data synchronization service for GTINs, including UPCs, EANs and associated relevant descriptive product attributes. Through its implementation of EAN.UCC Business Message Standards, X12, and EDIFACT standards and guidelines, the solution supports users and products from virtually any industry sector and region and also supports the guidelines for data synchronization set forth by the GDSN.

Led the Price Management team from the front and set up a new price management system using Java/J2EE Technology catering to the different country requirements working continuously with the business user team performing business analysis and formulating client needs and requirements into functional outlines and specifications.

Build the price management rule engine with persistence layer as Hibernate 2.0 and DB2 UDB as a database.

Responsible for the overall PPM pilot technical delivery for the first time to Cadbury in Canada and received appreciations from the client on successful delivery and also delivered subsequent phases of development.

Responsible for high-level and low-level design, development and implementation.

Honeywell Technologies Solution Inc.

Dec. 2003

to Jan. 2005

SENIOR SOFTWARE ENGG. / SOFTWARE ENGG.

‘Electronic Lab Booking’ and ‘FIS Business Management System’ Honeywell Technologies Solution Inc.,Charlotte.

Technical Lead in the development role of a team of 6 people for both ‘Electronic Lab Booking’ and ‘FIS Business Management System’, 3 tier applications on J2EE Technology.

Electronic Lab Booking is a web-based tool for flight engineers serves as a point of contact for all needs to lab usage contains sessions tracking, squawk disposition and scheduling access request based on FIFO methodology. It is controlled by a role-based security framework authorization and authentication.

FIS BMS provides a unified scalable system for flight information services with a user-friendly GUI to provide a quick and accurate information and able to seamlessly integrate with Oracle Financials and CorePT and Courier Systems reducing the cycle time to process subscriptions with monitoring and controlling of accounts receivable information.

Involved continuously in the business process of meeting clients, performing business analysis, formulating clients' needs and requirements into functional outlines and specifications.

Evaluated Report Engines, Rule Engines (XEP, Jasper, FOP) and POC on SFTP, JAXB APIs.

Responsible for the development delivery includes low-level design, planning, work distribution and coordination and status reporting.

First Apex Technologies Pvt. Ltd.

Jan. 2000

to Dec. 2003

SOFTWARE ENGINEER / ASSOCIATE SOFTWARE ENGINEER

Channel Partner Management First Apex Technologies Pvt.Ltd.,Singapore.

Module leader, in the development role of a team of 3. Executed a module Corporate Data Management (XML based) part of Channel partner management system project.

Involved continuously in the business process of meeting clients, performing business analysis, formulating clients' needs and requirements into functional outlines and specifications and preparing various prototypes.

Responsible for Design & Development of a direct marketing module used as an Insurance point of sale application. It is used as a self-service insurance web-site generates a sample quotation on feeding in the details of a customer and on acceptance of the same he will be contacted by the insurance agents to give a policy schedule.

Administered activities related to development of Web, VC++ and COBOL Application supporting multiple OS exchange Information using MQ Series API’s

Instrumental in migrating Life Insurance Java Enterprise Application running on Windows platform with Information Tier as Oracle onto AS400 with DB2 backend.

Actively involved in mapping data types between Oracle, DB2 and administered activities related to performance tuning of DB2 queries at JDBC Level.

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