Ziyanda Felicia Sahula
adclkn@r.postjobfree.com
CURRICULUM VITAE
Place and Date of Birth : South Africa, 04 April 1989
ID Number : 890**********
Sex : Female
Languages : English, Xhosa, Zulu, Sesotho
Address : 11241 Makama Street, Kwa Thema, Springs
Marital Status : Single
EDUCATION
2017- till date : HR Management (UNISA)
2019 :HIRA (Risk Training Solution)
2019 :OHSAct (SEESA)
2017 : SAMTRAC (NOSA)
2016 : First Aid (Risk Training Solution)
2016 : SHE Rep (Risk Training Solution)
2008 : Computer & Call Centre Training (Conerstone HR)
2005 : Matric (Ndabankulu SSS)
OTHER SKILLS
Microsoft Word, Excel, office, Power Point
HSE Management
Office Admin
HR management, Pastel
OHS Act, COID Act, IOD
RMA -Compensation fund
Data Capturing
Marketing
WORKING EXPERIENCE
2019 Dec – Present : Health & Safety Officer (MC86 Engineering & Construction)
2015 Nov – 2019 Dec : Health & Safety Officer (Fuel Industry Services)
2014 Aug- 2016 Nov : Front Desk Manager (Just Property Group)
2013 May – 2014 July : Receptionist (Cape Nut Traders)
2011 July – 2011 Sep : Administrator (Ngikwazi Field Marketing)
2010 Mar-2011 May : Healthcare Consultant (The Relationship Centre)
2008 Aug – 2009 Mar : Quality Assessor (Paragon call Solutions)
REFERENCES
Gert Brooks : Fuel Industry Services 021-***-****
Liz Marabini : Just Property Group 021-***-****/072-***-****
Marisa Groenewalt : The Relationship Centre 082*******/ 011*******
FUEL INDUSTRY SERVICES
Health & Safety
Hazard identification and risk assessment (HIRA)
Incident investigation
Knowledge of Occupational Health and Safety Act No of 1993 and regulations
Assist the appointed Risk Assessor, Fall Protection Planner developing documents
Organize safety meetings
Assessment and approval of subcontractor health and safety files
Compiling emergency response and preparedness plans.
Conduct site Health & safety inductions
Weekly vehicle checklists
Assist appointed Accident / Incident investigator / Oversee the reporting and investigation of project related incidents / accidents(send reports to RMA)
Assist technicians with developing risk assessments / method statements (RAMS)
Maintenance of all record
Conduct toolbox meetings
Promotes safe practices on site
Enforces health & safety guidelines
Establishes Health & safety policies, procedures and forms as needed
Responds to employees’ health & safety concerns
Ensure correct PPE is used when different tasks are performed / when in certain areas
Maintaining (LTIFR), Record exposure hours
Reporting and recording of Near misses
Ensure fire equipment is regularly inspected and in good condition
Monthly site audit
Monitoring of all safety documents
PPE Orders
Site visits, ensure safety concerns are adhered to
Admin/finance
Quotes, Invoicing, credit note, purchase orders (Pastel)
Petty cash
Stationery orders
Parts orders
Time keeping system (BTWS System)
JUST PROPERTY GROUP
Responsible for switchboard, answering of incoming calls.
Filling.
Data capturing, general administration
Responsible for window adds
Responsible for website advertising
Dealing with walk-in tenants and telephonic queries.
CAPE NUT TRADERS
Responsible for switchboard, answering of incoming calls
Filling, responsible for all employees time sheets
Data capturing, general administration
Helping out on sales
System Operator for time master fingerprint system.
NGIKWAZI FIELD MARKETING
Recruiting candidates for various position
Send potential candidate for probity.
Induct/Contract new employees.
THE RELATIONSHIP CENTRE
Marketing Medshield, Discovery, Bestmed, Medihelp medical aid and short term insurance Stratum benefits.
Ensure proper internal requirements are met when contracting potential clients at all times.
Record all activities on daily basis according to internal standards
Provide weekly feed back to manager on all activities& sales
Conclude sales with potential clients on daily basis
Conduct necessary site visits to potential clients in order to conclude sales as and when necessary
Ensure potential clients completes necessary documents and vet the documents according to internal standards at all times
Submit application forms within 04hour of receipt the Relationship centre
Contact clients to provide feedback on application with 48hours of initial receipt
Knowledge of Council of Medical Schemes Act and Legislation
Sound knowledge of FAIS and FICA
Find details of potential clients in the media{ local papers, etc} on daily basis
Contact potential clients to set up meetings as and when necessary
Meet new clients to discuss products, policies and procedures
Ensure new clients meets compliance criteria if required (e.g. brokers)
Sign contract with new client within 48 hours
Make a copy of contract & file it according to internal requirements for records purposes on daily basis
Forward original contract to Relationship Centre within 48 hours
Provide client with continuous product & legislative required support
Establish, build and maintain client/ member relationship
Resolve queries received via e-mail, telephonic & or fax from members immediately if possible
Provide feedback to line manager regarding outcomes of meetings/ presentations within 24 hours
Maintain good interpersonal relationships and interdepartmental communication with all staff members at all times
PARAGON CALL SOLUTIONS
Assuring that all sales are monitor from the call centre
Ensure quality in the call monitor.
Discipline the necessary agents.
Compile a daily report for each agent and Send it to the relevant floor managers
Verify banking details
Capture data of the client