TOLULOPE OLUFOHUNSI

adclkf@r.postjobfree.com

074********

* **** ***, ********** *** 3NH.

PERSONAL STATEMENT

I am a Technical Business Analyst and Project/Delivery Manager with a passion for software development, migrations, integrations security and expertise in project life cycles, planning, executing, controlling and closing projects delivering business value and delighting stakeholders. My technical capabilities are in the areas of programming/development, networking, security, digital marketing, etc.

EMPLOYMENT HISTORY

Technical Project Manager/Lead Business Analyst – International Integrations

Manchester Airport Group Online (MAG-O) Manchester Airport, Manchester 11.18 - Present

Some achievements

-I work very closely with Product owners, Solutions Architects, Project Managers, Delivery Managers, Developers, UI engineers and Business Analysts to:

•Decide on the best approach to integrate our product with third party suppliers of Barriers, Marketing tools, CRMs, Payment Service Providers (PSP), etc. for each of our clients.

•Respond to Request for proposal (RFPs) from our potential clients, Airports around the world.

-I put together High-Level architecture diagrams to serve as High Level Designs (HLD) to show integration points to each of our clients’ technical team.

-I facilitate meetings and workshops with internal and external stakeholders to:

•Understand and capture requirements.

•Identify Gaps between our solution and the clients’ needs.

•Give updates on progress levels.

-I perform GAP analysis on our product in comparison to the clients’ request and when comparing custom development request to what has been/is being built.

-I provide input to the product roadmap based on outcomes from gap analysis performed, patterns and trends of requests noticed from the RFPs.

-I write user stories using Behavior-Driven Development (BDD) methods and adjust to other methodologies depending on the kind of epics being written.

-I lead and facilitate estimation/ story grooming sessions with the help of developers and UI engineers to:

•Determine close to accurate project timeline.

•Monitor our team velocity and proffer solutions for improvement.

•Estimate the number of resources needed.

-I support the developers and QA team in writing test scripts and performing unit tests when necessary.

-I have led and managed procurements and acquisition projects from RFP stage till implementations.

-I manage the JIRA board and Confluence documentation; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing relationships.

-I do product and AWS related configurations like whitelisting IPs on our AWS Web Application Firewall (WAF) application, etc.

-With aid from the Solutions architect, I mocked up EBS patterned architectural diagrams for clients to help them understand how our systems integrate with each other.

-I draw different kinds of process maps like swim-lane diagrams, flowcharts, etc to help both internal and external stakeholders

-Using my skills as certified AWS solutions architecture associate, I have been able to successfully plan and manage end to end technical service delivery projects based on directive from the senior leadership team, to boost the business’s efficiency.

-I review API documents from 3rd party companies we had to integrate into like barrier providers such as Amano, S&B, etc, payment gateways such as Braintree, Windcave. In addition to this, using postman and other API testing tools, I test APIs to make sure the right responses are being received.

-As a certified cyber security expert, I provide guidance and advise on potential threats especially in relation to 3rd party API integrations to prevent data leaks or system shutdown.

-I successfully planned and managed the migration of some core revenue generating systems of 6 major airports around the world to public and private cloud systems such as AWS, Azure, G-suite, MAGRES, etc. I also managed the facilitation of training, knowledge hubs, etc to ensure great adaptability.

-Using mockup tools such Balsamiq, Invision, Draw.io, etc., I create mockups to act as Proof of Concepts when needed.

-I led several kinds of projects where I oversaw end to end delivery of each of the projects, managing/resolving conflicts, managing 3rd party stakeholders, timely delivery of the projects within budget, organising and leading meetings, updating the risk, actions and issues logs, etc. Some of these projects include:

•Integrations of SaaS platforms for international airports in Australia, United States of America and France.

•Internal business change projects, etc.

-On projects I work as a BA, with the Project Manager, I perform handovers to support team we have “gone live” and address difficulties our customers face for a period (warranty period).

-I work partly as an acting programme manager and, I was in charge of resource planning and capacity management on a programme level to make sure the project managers and implementation engineers are on track with their projects, assigning the new projects to them and making sure they have the capacity to pick up the number of projects that have been assigned to them.

-With the programme director, I worked on the design of the new organisational structure which introduced a positive business change.

-With the use of my knowledge, understanding and experience of the IT service management principles(ITSM) – incident, problem, change and knowledge management, I have proactively been able to manage/pre-empt changes, problem, and incidents.

-I oversee calculating the estimated implementation costs for each of the projects, computing the actuals from the project managers and producing reports to the Programme Director.

-On AWS, I assisted with diagnosing issues with connections and systems using CloudWatch logs

Senior Business Analyst/ Project Manager

Sage Salford, Manchester

11.17 – 11.18

Some achievements

-I lead in multiple epics for the Sage Accountant Cloud product by performing critical analysis; working closely with the UX team and the BAs; gathering requirements completing and updating JIRA tickets and Confluence documentation; managing project scope with scrum master; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing relationships.

-I have completed courses/trailheads on Salesforce, worked hands-on on development and configuration of Salesforce and become a subject matter expert to the developers and other stakeholders when Salesforce expertise is needed.

-I planned and managed several public cloud transition projects such as moving sage 50 desktop app to Sage Accountant Cloud which was architected and built on Salesforce and Microsoft Azure which was used for identity management and SharePoint for storage.

-As part of the transition projects I have managed, I have migration of over 1 millions accounts and records from previous systems to the Microsoft Azure.

-I performed GAP analysis at different stages of multiple sprints to make sure we were on schedule and we were developing the right product.

-I input often to the roadmap of the Sage Accountant Cloud product and determine features to be developed and released based critical analysis and customer research to understand their needs.

-I interpreted the Salesforce Integration API documents with my understanding of the SOAP and REST architecture

-I analyse and synthesis business requirements, including recognising patterns and conceptualising processes.

-I draw different kinds of process maps like swim-lane diagrams, flowcharts, etc. to help developers and other stakeholders understand processes to be implemented.

-I aided with solution designing on the salesforce platform where we were building the Sage Accountant Cloud system on.

-I provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.

-I write user stories using Behavior-Driven Development (BDD) methods and adjust to other methodologies depending on the kind of epics being written.

-I support the developers and QA team in writing test scripts and performing unit tests when necessary.

-I work closely with Solutions Architects, Developers and the BAs to determine the best way to securely integrate other Sage products with Salesforce.

-I organise workshops to bring in diverse team members to brainstorm on solutions for processes or problems.

-I act as the Scrum master for my team and lead grooming and planning sessions.

-I review, analyse, and create detailed documentation of use cases, business processes along with user's needs including release notes, workflow, data, functions design aspects and steps required to develop or modify processes or systems.

-I configure solutions, data and metadata to facilitate proof of concepts, enhancements, testing and support activities with the help of developers.

-I communicate with the business at all levels, run successful meetings and prepare detailed notes

Development Project Manager

Cognisoft ltd Sale, Manchester

06.17 - 09.17

Some achievements

-I managed business change projects, some of which include upgrading the company’s website, digital marketing for some of the new products, etc.

-I was in charge of communications with several clients including but not limited to Cambrian training, Leed City Council, etc where I updated them on the current state of projects up till delivery of the project.

-I mapped new customers’ databases with the in-house system to get it ready for import during a migration project for a customer.

-I wrote some T-SQL scripts to troubleshoot and solve issues for client systems.

-I performed GAP analysis at different stages of multiple projects to make sure we were on schedule and within cost.

-I attended and facilitated meetings with stakeholders to give them updates on project, gather requirements, etc.

-I acted as a digital marketing consultant with the marketing team and helped put the company Adwords account right which led to the increase in Click-through rate.

-I performed end to end testing on completed projects for quality assurance sake.

-I raised change requests for the developers and monitored their progress using the internal case management system and JIRA.

-I understood, followed and maintained the ISO 27001 standards.

-I advocated for and implemented the agile methodology on projects I was given the opportunity to use it on.

-I made PHP based customisations to the new company website to get it running and fit for public viewing.

-Using Microsoft Project and Trello (which I personally paid for), I created and designed project plans and monitored progress using these tools.

-I managed changes, some of which include changes in timeline of a project, resources available for projects, etc.

-I reconciled conflicts between internal stakeholders.

-I worked closely with the sales team by attending meetings with them to provide better understanding of the products to the client and bring technical understanding to assess if what is being sold can be done; I worked closely with the developers in creating specification documents, monitoring progress and monitoring timescales; I worked closely with the implementation team to implement the products after they have been designed and built; I worked closely with the support team in attending to customer complaints, solving errors that don’t need to be escalated to the developers for fixing.

Technical Business Analyst

Cognisoft ltd Sale, Manchester

03.17 - 06.17

Some achievements

-I traveled to client sites to gather requirements for some projects while others were gathered over the phone, via email or online meetings.

-I gathered requirements for projects like the Cosign, PDF manager, etc using several requirements gathering techniques such as interviews, carrying out surveys, performing research, etc to understand the business requirements and put them into project specification documents.

-I debugged codes written in C#.net and wrote pseudo-codes in the specification documents so it’s easy for the developer to pick up.

-I wrote business case documents for multiple projects using user stories and use cases to help ascertain if a project is worth carrying out for both internal projects and external clients.

-I analysed information presented by client and proffered deeply thought about solutions to business needs for clients like Tempest training, etc (including internal projects likes CoSign V2).

-I facilitated meetings with internal stakeholders to discuss new projects and brainstorm together for solutions on them.

-Produced detailed training documentation which aids the implementation of products like PDF Manager, CoSign.

-Produced new requirements gathering templates for communications module and made additions to the current system requirements document.

IT Project Manager

Textmimedia Bury, Manchester

08.16 - 03.17

Some achievements

-I managed a team of developers and SEO managers that were located in different time zones as 4 developers were based in Romania, 2 mobile app developers in India, SEO manager in Russia and a designer from Ukraine

-I worked using the Agile methodology and PM tools and collaboration softwares such as JIRA, MS project, Sharepoint, Zoho CRM, etc.

-I managed projects like Petwatchdog which is a review platform for pet owners to come write reviews about vendors, pet clinics, etc. from end to end and I led communications with clients, getting specification, giving advise, and translating to documents for developers

-I was in charge of technical writing which included creating API documentation for in JSON, XML and REST

-I was in charge of testing and delivery of the Gamedayxtra project which is a social web platform for sports lovers to watch their games, chat, read articles, place bets, etc.

-I was in charge of creating proposals for SEO and Web development clients and also negotiating.

-I was responsible for different kinds of documentations such as mapping business requirements, business analysis, requirement gathering, feasibility study, planning & control.

-I championed project kick off, meetings with customer and status report to management.

IT Project Analyst

Kinetic Energi ltd Salford, Manchester

08.15 - 07.16

Some achievements

-I was in charge of development of a prototype novel system for monitoring oilfield equipment conditions and I did this using largely PHP and Mysql

-I produced project plan, trend analysis and control on several projects including analysis, research, development and maintenance of the project data.

-I kept myself in loop of emerging technologies and project management techniques.

-I provided recommendations for improvement of project management processes that were currently in use based on research I did and things I was learning.

-I provided technical assistance to managers and Technical Project Coordinators in request management, project prioritization, resource allocation, and regular portfolio reviews.

-I did research, collected and evaluated project data necessary to meet project reporting and evaluation requirements.

-I designed and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.

-I provided technical assistance to managers and Technical Project Coordinators in the creation of project concept and project charter documents.

Freelance Developer and Technical Business Analyst

Ivy Inc. Lagos, Nigeria

02.13 - 07.15

Some achievements

-In this period, I worked on several projects. Some of these projects include; mobile applications, web platforms, digital marketing campaigns, etc and to mention a very few of these projects;

-On the quickmed project, I assisted the client in creating a business case and a project specification document which I later translated to understandable terms for the other developer on the project. We developed a web system and a mobile application for doctors to have the ability to refer their patients to pharmacies and earn points on them. I saw the project through end-to-end, contributed to development and test the products so it was acceptable by the client and the app store. The mobile applications were done IOS, Android, Windows and Blackberry.

-On the devotional box project, my sole responsibility was managing project from the business case stage to delivery which was completed within timescale and budget. The project was about creating a devotional mobile application for a church to upload devotionals and for users to read or listen. Some of the things I did include translating requirements into technical document for the developer, giving up to date information of project to stakeholders, etc

-The FirstBank project, on this I was to manage the digital marketing side of a new product for a bank in Nigeria. I was in charge of running the ads, creating reports, facilitating with stakeholders in Nigeria, hitting the targets in terms of cost and schedule.

-The Wavecrest project, on this, I built a website for the client and created a content management system for them to easily make edits for flexibility sake.

Systems Engineer - Shell Project

Itex Integrated Systems Lagos, Nigeria

08.12 - 01.13

Some achievements

-I was part of the team that developed CIPG, a payment gateway adopted by the Nigerian Government to be used by most of the banks in Nigeria. I coded using server side languages like Groovy, PHP, MYSQL, PostgreSQL to work on the modules assigned to me.

-I was the second person in-charge of deploying/implementation of the Terminal Application Management System (TAMS) on live server of head office branches of banks like United Bank of Africa, etc.

-I carried out networking tasks such as crimping ethernet cables, troubleshooting network errors, etc.

-I assisted the support team in loading and testing the POS machines to be delivered to merchants.

-I was in charge of creating XML technical documentations for the APIs we created.

-I started the development of an online mall on behalf of the company and documented properly for passing down.

KEY SKILLS

Technical Skills

-Zoho CRM, SUITES, Workday, Kace management system(K1000), etc

-Microsoft Project, JIRA

-Microsoft SharePoint

-SQL, SQL Server, SSRS

-Power BI, Adobe Site catalyst, Insight, Ms Excel, Google Analytics, etc

-Visual Basic, PHP, asp.net, C#.net, JavaScript, CSS, etc

-Google Adwords, Facebook advertising, Twitter advertising

-Microsoft Azure, G-Suite, AWS, Salesforce

Certificates

-Prince 2 Certified, Project Management Professional (PMP) certification.

-Comptia A +, Comptia Security +, AWS solutions architect(associate)

EDUCATION

-BSc Computer Science University of Ibadan

-MSc Petroleum, Oil and Gas: Chemical Engineering management University of Hull

REFERENCES

References are available on request.

Contact this candidate