Software Quality Analyst

ELLEN MARGARET

425-***-**** - **********************@*****.***

CAREER OBJECTIVE

Seasoned engineer with core skills and expertise in Quality Assurance, experienced working in software development lifecycle, combined with outstanding record of accomplishment of transforming business ideas into conceptual models and software solution. About 6 years of experience working on both manual and automation test environments in different customer facing and organizational support applications.

Diverse experience in the Quality Assurance industry including requirement analysis, test case design, and effort estimation and building automation frameworks from scratch.

Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, Agile and Waterfall Methodologies.

Hands on experience in software testing with diversified exposure in both Manual and automated testing rest of client-server, mobile and web-based applications with focus on Quality Assurance.

Experienced in performing manual testing, functional testing, system testing, and integration testing.

Hands on experience in using HP interactive products like HP Quality Center (HP ALM) And Jira.

Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL, and DB validation, Defect reporting with Test and Defect managed in HP, ALM and Jira.

Automated web applications with Selenium WebDriver, Java, Maven, TestNG, JUnit and Cucumber.

Expertise in management reporting using the Requirement Traceability Matrix (RTM), Daily/Weekly Status Reports, Defect Reports and Project Reports.

Interacting with Analysts and Developers for the Defect Fixes and Problem resolution.

Hands on experience working with different modules of ALM/Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.

Defects were tracked, reviewed, analyzed and using Quality Center and Jira.

Expertise in using JIRA and Quality Center to open bugs, create tasks and user stories, initiate change requests.

Experienced in using Selenium for Functional and Regression testing.

Proficiency in interacting with Oracle, SQL Server and DB2 databases using SQL.

Experienced with API tools like Postman, Rest Assured and SOAPUI for testing the web services both manually and in an automated fashion in JAVA.

Setup Jenkins to run the automated tests nightly or after the deployment of the application and provide test results to the stakeholders.

Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.

Well versed in triaging defects and tracking them to resolution.

Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.

CORE COMPETENCIES

Testing tools: Selenium Webdriver, Selenium IDE, QTP/UFT, Eclipse IDE,

Visual Studio, Advantage Virtual Terminal Machine, EDI

Notepad, WinSCP, PuTTY, Hybris Management Console

(HMC), Kewill

Bug Reporting: Quality Center, Bugzilla, JIRA, HP ALM, Teams, VSTS

Web Services and tools: REST API and SOAP, SOAP UI, POSTMAN

Other Tools: MS Office Suite (Word, Excel, Power point), Microsoft Azure

Web Browser: Internet Explorer, Chrome, Mozilla Firefox

Methodology: Waterfall, Agile

Languages: Java, C++, Python, C#, HTML, CSS, XML, JSON

Databases: MS SQL Server, Oracle, MS Access

Versions: GIT, GITHUB

Servers: Backoffice, Highjump, D365, Hybris

PROFESSIONAL EXPERIENCE

SANMAR – ISSAQUAH, WA

Software QA Analyst, January 2020 – Current

SanMar is all about creating quality products like Clothes, accessories, etc with safety and longevity in mind and in an ethical, responsible and sustainable manner. SanMar is committed to delivering quality products to our customers by providing consistent workmanship, color and performance with each order. We are working to increase the lifespan of our products through product development and quality tests.

Performed Manual testing and Automation testing for functional testing scenarios to make sure the application works as per the requirement.

Verifying if the Sales order numbers and the Picklist number had reached SQL database by using different servers like SooS database, ODS database and ADD database.

Have used Advantage Virtual Terminal Machine to perform pick and ship and invoicing of the products in manual testing.

Have tested by placing EDI order using EDI Notepad, WicSCP and PuTTY tools, to verify the orders had placed correctly using the specified SKU.

Used VSTS, to create and write Test cases, monitor the Test Cases, enter bugs, monitor bugs, update and/or modify the Test case steps.

Used Firebug/Fire Path and Chro-path Add-on tools to identify the Object's id, Name, X-Path, link in the application. Performed Functional, System-Integration, End to End, Regression testing and User Acceptance Testing.

Performed both web based and mobile based testing using the same servers and tools.

Have used different servers internally for testing like Backoffice, HMC, Highjump, D365

Performed cross browser testing on different Operating Systems like Windows, Linux and Mac and on different browsers like Internet explorer, Firefox, Google Chrome, Safari and Opera.

Performed System, Integration, Smoke, Sanity, Positive and Negative and monitored the behavior of the applications during different phases of testing using testing methodologies.

Performed automation testing using Eclipse IDE, Selenium webdriver and Java programming language.

Designed and documented REST/HTTP, SOAP APIs, including JSON data formats and API versioning strategy.

Involved in testing web services of the application using an Open source SoapUI Tool.

Performed ETL testing to verify if the data is transformed correctly according to business requirement, also to verify the projected data is loaded into the data warehouse without data lost.

Run validation checks against the application after deployment using Jenkins.

Troubleshoot Rest API calls using SoapUI.

Involved in API testing and used to validate the date using with reference of JSON, XML file.

Participated in checking ETL reports, invalid data and replaces with default values, makes sure data loads at expected time frame to improve scalability and performance.

Performed API testing using SOAP UI where I had to create and run Functional Tests, LoadTests, etc.

Also performed Unavailability testing by not using any one of the internal server, had also experience in ETL Testing to check the Warehouse inventory’s.

PORTLAND GENERAL ELECTRIC (PGE) – PORTLAND, OR

QA Analyst, October 2019 – December 2019

Involved with the implementation of SailPoint IIQ 7.3V upgrade and some of the SailPoint Workday integration efforts. This project consists of providing Access request to internal users which consists of multiple Applications, Entitlements and these Entitlements are assigned to users both internal and external. Performed manual and automation for Sail point IIQ - My Access Internal web-based application.

Performed Agile testing, review the stories and participated in Daily Scrum, Iteration Planning and Release Planning meeting and used HP ALM tool.

Designed and developed a formal testing environment and detailed test scripts to assure thorough testing of the application.

Working within a team of IT and business professionals, playing a key role in the design, development, maintenance, and delivery of IT applications critical to the success of the various PGE business units and the IT department.

Participated in problem-solving skills to help validate IT and Identity and Access Management (IAM) processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

Experience with access management tools such as Identity access management, SailPoint etc.

Reviewed product requirement documents, Functional specifications, and involved in developing test strategy, test plan and test case documents.

Analyze the Business Requirements and closely work with the Team to get the clarifications addressed.

Have performed manual and automation testing for the new links that were added to the MyAccess application, and have also written frameworks to check the functionality.

Identified the test data by organizing multiple test data review meetings and created test data for specific Test Scenarios and Test Cases.

Created test data requirements document based on the test scenarios and provided to the BA.

Used Firebug/Fire Path and Chro-path Add-on tools to identify the Object's id, Name, X-Path, link in the application. Performed Functional, System-Integration, End to End, Regression testing and User Acceptance Testing.

Performed cross browser testing on different Operating Systems like Windows, Linux and Mac and on different browsers like Internet explorer, Firefox, Google Chrome, Safari and Opera.

Performed System, Integration, Smoke, Sanity, Functional, End to End, Positive and Negative and monitored the behavior of the applications during different phases of testing using testing methodologies.

Participated in enhancements meeting to distinguish between bugs and enhancement.

Participated in weekly UAT sessions to discuss about the future add-on’s to the already existing My Access web application.

Performed Manual testing and Automation testing for functional testing scenarios to make sure the application works as per the requirement.

Performed in migration of all the test designs from HP ALM to Teams.

Identifying locator objects for the new UI to replace the old locator objects for the old UI.

Modified automation scripts using Visual Studio, Selenium webdriver and .Net programming language.

U.S. BANK - PORTLAND, OR

QA Engineer, August 2018 – September 2019

Worked on the online banking (OLB) which allows customers of the bank to check account, make transfers, view recent transactions and authenticates with debit card details at point of transfers. This project also consists of implementing an online banking security enhancement called Multifactor Authentication (MFA). MFA is U.S. Bank additional layer of security to the login process. With MFA, the user once selects an Authentication Image and Pass Phrase for the image then User is authenticated securely to the site.

Performed Agile testing, review the stories and participated in Daily Scrum, Iteration Planning and Release Planning meeting and used Jira Tool.

Reviewed product requirement documents, Functional specifications, and involved in developing test strategy, test plan and test case documents.

Analyze the Business Requirements and closely work with the Team to get the clarifications addressed.

Managed individual sprints user stories and tasks using Rally as tracking tool.

Contributed in developing Automation Framework that uses Java, Selenium Web driver and JUnit. Performed Data driven testing using Selenium Web driver, TestNG functions.

Designed and documented REST/HTTP, SOAP APIs, including JSON data formats and API versioning strategy.

Involved in developing Selenium automation framework using TestNG. Developed Maven targets to execute automation suites.

Experienced in developing end-to-end automation using Selenium WebDriver, Junit/TestNG, Maven, Jenkins, and Web Services (REST).

Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development) using Cucumber.

Identified the test data by organizing multiple test data review meetings and created test data for specific Test Scenarios and Test Cases using SQL Insert scripts.

Created test data requirements document based on the test scenarios and provided to the BA.

Responsible for creating and executing the Selenium scripts and analyze the test results.

Used Firebug/Fire Path Add-on tools to identify the Object's id, Name, X-Path, link in the application. Performed Functional, System-Integration, End to End, Regression testing and User Acceptance Testing

Involved in testing web services of the application using an Open source SoapUI Tool.

Performed ETL testing to verify if the data is transformed correctly according to business requirement, also to verify the projected data is loaded into the data warehouse without data lost.

Participated in checking ETL reports, invalid data and replaces with default values, makes sure data loads at expected time frame to improve scalability and performance.

Run validation checks against the application after deployment using Jenkins.

Troubleshoot Rest API calls using SoapUI.

Involved in API testing and used to validate the date using with reference of JSON, XML file.

Performed cross browser testing on different Operating Systems like Windows, Linux and Mac and on different browsers like Internet explorer, Firefox, Google Chrome, Safari and Opera.

Performed System, Integration, Smoke, Sanity, Functional, End to End, Positive and Negative and monitored the behavior of the applications during different phases of testing using testing methodologies.

Participated in enhancements meeting to distinguish between bugs and enhancement.

Environment: Java, Selenium WebDriver, Page Object Model (POM), Junit, Web services, REST API, TestNG, Cucumber(BDD), Jenkins, SOAP UI, Agile, Eclipse, X-Path, Firebug, rally, SQL, Jira and Windows.

ALASKA AIRLINES – SEA-TAC, WA

Test Engineer, Dec 2017 – July 2018

Alaska Airlines is a major American Airline in Sea Tac, Washington, it’s all about one app, many applications and many advantages. The website basically provides deals and offers to the customers while their booking. This Airline provides all the services to satisfy the customers by selling our services to the customers.

Industry experience in Software Quality Testing of Web Client/Server and Web Services applications using Manual and Automation Test Tools.

Experienced in working with agile methodology.

Experienced in working with both Functional Testing and Automation Testing.

Experienced in automating the test cases by using the selenium.

Participating in the test plans, providing test estimates.

Collaborates with cross-functional project teams to understand API requirements and solutions and define detailed API test strategies.

Hands on experience in API testing using the different tools like postman and SoapUI.

Created API test plans, defines test scenarios, coordinates and schedules testing, and reports results and defects.

Created overall API test plan including defining, estimating, prioritizing, planning, and coordinating testing activities.

Experienced in performing System Integration testing, Regression testing, Performance testing, Load testing and coordinating User Acceptance Testing.

Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development) using Cucumber

Experienced in software engineering methodologies or SDLC like Agile/Scrum methodologies.

Designed and Developed Automation test scripts in Java implementing test cases in Selenium Web driver.

Experienced with open source tools Selenium (Web driver).

Well versed with Java Testing Frameworks like Test NG and Junit.

Creating Test Cases and Test Plan for New Enhancements for Project in Jira.

Strong exposure testing applications on different browsers like IE, Firefox, Chrome

Good at defect-reporting and defect-tracking tool like Jira, Quality Center Test Director.

Experienced in working with Jenkins and GIT for the continuous integration and test reporting.

Conducted the data validation testing through SOAPUI tool for both REST and SOAP web services.

Expertise on Data Driven testing using Frameworks like JUnit and TestNG.

Hands on experience in writing SQL queries and executing procedures to perform back end testing for the expected results.

Effective experience in Testing Database Applications of RDBMS in MS SQL Server, MS Access.

Expertise in Problem solving and Defect Tracking Tools like JIRA.

Team Player and self-starter with excellent communication, motivation and organizational skills combined with attention to details and business process improvements.

Environment: Java, Selenium WebDriver, Page Object Model (POM), Junit, REST API and SOAP Web services, TestNG, Cucumber, BDD, Jenkins, Maven, GIT, SOAP UI, Eclipse, X-Path, Firebug, SQL, Jira.

LEXISNEXIS – RALEIGH, NC

QA Analyst, Jan 2016– Nov 2017

LexisNexis Group is a corporation providing computer-assisted legal research as well as business research and risk management services. LexisNexis pioneered the electronic accessibility of legal and journalistic documents. the company has the world's largest electronic database for legal and public-records related information. Our solution is to make customers get access to the LA APP through web and from their mobile phone conveniently.

Worked with LexisNexis Web Services team to understand the platform tools and technology, understand data sources and Lexis Advance application portfolio. I have done document analysis requirements and reviewed FSDs.

Involved in system analysis for LAAdvance, Document View, Document Delivery, Quick Delivery, Alerts, Legal Search Engine, Financial Derivatives, Cash flows, Financing Structure, Portfolio Analysis and Payment Systems.

Worked on requirements analysis from Legal Systems application portfolio, integration to LAAdvance and Law Enforcement systems using .NET web services and API and used Selenium WebDriver with for test automation.

Created manual Functional Test Cases for LAADvance web services development project using Microsoft TFS.

Participated in Weekly Defect Review meetings along with BA's and Developers.

Involved in Designing and executing manual test cases, Timely reporting of test status to the test lead.

Worked extensively with business analysts and developer to discuss the testing scenarios, defects and fixes.

Utilized test directory for bug reporting, Participated in test case reviews

Involved in Creating Low, Medium, High and Critical Issues in JIRA

Involved in all phases of testing such as System testing, Data validation and User Acceptance Testing.

Involved in creating test plan, test cases and test scripts.

Developed test scripts to implement test cases, test scenarios, and features for BDD (Behavior Driven Development), TDD (Test Driven Development) using Cucumber.

Strong skills in object-oriented programming, Designed and Developed Automation test scripts in Java implementing test cases in Selenium Web driver.

Experienced with open source tools Selenium (IDE, Web driver).

Reviewed the responsive web design languages HTML5 and CSS3. and to find the errors in the frontend.

Well versed with C# Testing Frameworks like Page Object and Nunit.

Created Test Cases and Test Plan for New Enhancements for Projects in Jira.

Environment: Java, Selenium WebDriver, Page Object Model (POM), Java Script, REST services, TestNG, HP Quality center, Jira, SharePoint, C#, postman, rest Sharp, Nunit, Extent report, Jenkins BDD, Specflow.

THOMSON REUTERS - HYDERABAD, INDIA

Manual Tester (July 2013 – October 2015)

Thomson Reuters Global Services is a global leader dealing with legal research, Business research and Risk service operations operating globally and delivering locally to help customers. We give data to the US customers both in electronic and print format .Westlaw is a web based tool that not only provides Legal information to the US customers but also is used by the employees of Thomson Reuters in managing, tracking and reporting of Complex Service Requests, Simple Service Requests, Change Requests and Orders.

Participated in Weekly Defect Review meetings along with BA's and Developers.

Involved in Designing and executing manual test cases, Timely reporting of test status to the test lead

Wrote SQL queries (select update insert joins etc.) for the data comparison and validation

Performed Functional testing, and integration testing

Worked extensively with business analysts and developer to discuss the testing scenarios, defects and their fixes.

Utilized test directory for bug reporting, Participated in test case reviews

Involved in Creating Low, Medium, High and Critical Issues in JIRA

Participated in weekly Defect reviews meetings along with BA’s and developers

Involved in all phases of testing such as System testing, Data validation and User Acceptance Testing.

Experience in writing the Database Queries for the oracle data base

Involved in creating test plan, test cases and test scripts.

Involved in Creating Manual test cases Using Quality Center.

Participating in the test plans, providing test estimates.

Involved in UI/UX testing with the team throughout the job

Wrote SQL Queries to verify the data is matching with Front end and Backend

Manually tested database objects to verify correct Functionality.

Environment: Java, Web services, Agile, SQL, Jira, Rally and Windows, Water fall Methodology.

EDUCATION

Bachelor of Commerce in Advertising and Sales Promotion.

Contact this candidate