Jessica Silencieux Sc.B.

adclfu@r.postjobfree.com www.linkedin.com/in/jessica-silencieux-714829b2

** ****** ******, ******* ** 02150 860-***-****

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SUMMARY

Attentive organized detailed professional and tactful communicator. Technical skills include being adept to problem- solving, data mining, data and metrics interpreting, reporting. Strong excel abilities and software adaptability, I pride myself on possess streamlining, firm analytical and problem-solving skills, lastly being self-motivated to maximize efficiency.

SKILLS

Full Microsoft Office Suit- Advanced Excel -QuickBooks - Workday - People Soft - HubSpot - Monday.com - TSheets – ServiceNow - Workday - SharePoint - Salesforce - Top Echelon/Big Biller - Yardi - Facility Commander - Egencia - Milestone - MRI - Social Media Marketing Management - CRM tools - Adobe Creative Suite PROFESSIONAL EXPERIENCE

Harbor Clinical Research Hingham, MA April 2019 –Present Contract Analyst & Operations Support Manager

• Liaise between parties regarding contract development, and negotiations regarding terms and conditions, and draft and revise changes as required.

• Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.

• Liaise with Marketing team for all online platforms LinkedIn, Indeed and Harbor main site for content strategy.

• Liaise with staff on all levels of the company to analyze and determine comprehensive contract strategy.

• Research regulations and collaborate with internal procurement, legal and human resources teams to ensure contracts' compliance.

• Prepare and edit standardized language and guidelines for contracts between the company and potential clients.

• Ensure relevant documentation accompany contracts and maintain digital and hard copies of relevant documentation.

• Clarify contract processes, conditions and details with management, business partners and employees.

• Obtain contract-related information from relevant parties.

• Review contracts and verify accuracy and resolve discrepancies in line with company rules and guidelines.

• Develop and implement effective internal operations proposals.

• Identify potential risks contract changes or operational practices may pose to company.

• Investigate and follow-through on company operational and financial issues.

• Confer with management on amendments and settlements.

• Create and communicate concise and consistent contract provisions.

• Devise logical approaches and suggest solutions to address complex issues.

• Draft, review and negotiate contracts to attain achievable risk levels.

• Review supplier terms and conditions and recommend innovative ways to accommodate contract requirements.

• Collect contract terms, payment structure and reimbursement.

• Manage daily Contract Status with due dates and terms for renewals/end dates.

• Comply counterpart contract terms with legal requirements and policies

• Implement and manage team for operation due diligence and varied scheduled reporting (annual, quarterly, monthly) both with contracts and operational projects. 2 P a g e

NextMargin Corporation Somerville, MA February 2019 –April 2019 Accountant & Billing Coordinator, Accounting Department

• Ran accounts payable and receivables process throughout billing lifecycle

• Managed firms monthly accounting reconciliation and close process, including reporting for CFO & COO

• Exported from proprietary software, check all member eligibility and format expanded Excel data for external portal billing for future import into QuickBooks

• Collaborating with finance and medical professionals to generate accounts receivable and communicate with clients to answer questions additionally, ensuring customers are billed correctly for services rendered

• Manage QuickBooks GL & issue disbursements for varied payroll schedules

• Front facing with clients to resolve claims insurance providers disputed for services rendered in billing

• Requested payment of pending debts, reconciled outstanding accounts receivable with insurance providers

• Kept accurate records billing costs, accruals, losses, customer information, received payments etc.

• Created operational plans for allocation of resources for our annual budget for more accurate long-term financial modeling

• Prepare and submit accounts receivable billing bi-monthly Motor Vehicle Collision Physical Therapy – Fully Recovered Sep 2018 – Feb 2019 Bain Capital, L.P. Boston, MA Aug 2017 – Sep 2018

Analyst, Facilities (Bain Global Real Estate Division)

• Assisted in commercial real estate management for domestic and international properties occupied by the firm

• Assisted Managing Directors with building presentation materials to pursue fundraising activities

• Prepared and maintain the internal documentation on investments and portfolio companies, by reporting, preparing investment case presentations, submitting financial analyses

• Created informed and accurate project scopes for our global real estate teams to touch point on global construction, leasing, budgets, capital projects, etc.

• Analyzed portfolio investment performance and be actively involved in RED portfolio management

• Created protocol presentations and manage quarterly and annual reporting

• Built in Excel, data processing metrics to then do a financial analysis of data to create financial models

• Communicated with all property staff, maintenance and janitorial staff for operational due diligence

• Maintained and manage relationship with in-house operations on budget which provides office services to 650+ employees in Boston

• Lease review and abstracting for presentation materials, binder build for all North American, Asia Pacific and European offices which includes all contractual agreements for tenant and landlord

• Liaised with potential vendors who can provide new innovating services to decrease cost and increase productivity

• Audited invoices for errors in billing, contact and reparations of discrepancies Arrowstreet Capital, L.P. Boston, MA July 2016 – Aug 2017 Associate, Administration & Facilities

• Reconciled all cost accruals for department, manage and track expenses

• A&F Reporting for all C level employee’s Ad HOC including due diligence

• Managed property management team on facilities request, property management tasks

• Responsible for reconciliation of all operational invoices and manage respective budgets

• Work with other departments within the firm on daily basis on organizational on Ad HOC projects

• Responsible for maintaining internal security system for any anomalies or discrepancies

• Manage inventory, order supplies, stock four kitchens and general office supplies for all floors as needed

• Keep all company employees informed of upcoming events, meetings, and the general office schedule 3 P a g e

Northeastern University - Global Experience Office Boston, MA December 2015 – June 2016 Finance & Administrative Coordinator

• Aided in budget reconciliation of all GEO programs in buildout of QuickBooks & Excel platform from paper process

• Daily support of professor’s procedural and financial inquiries, including providing direct responses and delegation to team

• Assisted professors with the management of Global experience budgets with implementation of QuickBooks management

• Liaised with outside groups to coordinate conferences, events, including all purchases for GEO events & facility needs based on budgetary requirements

• Coordinated with professors on annual budget reviews for global courses abroad, mapping the future of educational programming in the immersive experience of travel

• Tracked payments for all office and program expenses, present all data to GEO lead members for financial analytics and created financial modeling of allocated resources monthly Jones Lang LaSalle Boston, MA May 2015 – December 2015 Tenant Services Coordinator/ Personal Assistant to Regional Director

• Created Invoicing for all monthly, quarterly, and annual maintenance for tenants by percentage occupancy

• Hosted full assessment of maintenance contracts and procured competitive bids for annual budget adjustments

• Maintained visitor, work order, and billing systems for tenants and vendors

• Processed Real Estate Taxes, and created general ledgers reporting all expenses and income for multiple properties as well as all journal entries, standard, recurring expenses, special projects, reclassifications, prepaid rent, and accruals on the General Ledger

• Write master service agreements, service contract bid outs, contract annualizations and amendments

• Provided personal assistance to Regional Director from travel, meetings, dinners, etc.

• Organized and procured vendors for tenant events and trainings for 200-650 individuals Eastern Nazarene College, Quincy, MA September 2012 – May 2015 Assistant to Undergraduate Admissions Office (September 2014 – May 2015) Creative Director- Eastern Nazarene Business Society (September 2013 – May 2015) Assistant to Educational Resources in Adult & Graduate Division (September 2012 – May 2014) OTHER EXPERIENCE

Greater Boston Area December 2009 – November 2016

Wedding/Event Coordinator Freelance Consultant

• Consulted, planned and executed private events for individual clients. Provided clients with estimates on cost of event and budgets based on season to advised clients on setup, layout options, vendors with specialization in weddings by maintained liaison with caterers, vendors and service providers which ensured availability of all material and day-of staff for the events

• Maintained and updated personal business social media sites, such as Twitter, Instagram, Pinterest and Facebook EDUCATION

Eastern Nazarene College Quincy, MA May 2015

Bachelor of Science, Business Finance Management (Sc. B.)

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