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Medical Customer Service

Location:
San Antonio, TX
Salary:
$13/hr
Posted:
April 02, 2020

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Resume:

TINA HUDEL

***** ****** **.

San Antonio, Tx ****4

210-***-**** cell

adclf6@r.postjobfree.com

Career Summary

Highly professional and talented Medical Records Clerk with a solid experience in collecting and validating patient data as well as handling and maintaining medical records in a licensed health-care facility. Possess excellent organizational, multi-tasking, reporting, record-keeping and time-management skills as well as proficiency with computer programs and thorough understanding of medical laws and terminology.

WORK HISTORY

GASTRO CONSULTANTS OF SAN ANTONIO 8415 Datapoint #700 (October 2018-Present)

Create assemble, distribute, and maintain patients' medical records primarily in electronic format to ensure smooth functioning of medical records department

Respond and interact with physicians as well as patient-care team to gather patients’ medical histories, symptoms, diagnosis or treatments

Build and maintain patient's trust and confidence as well as protecting healthcare operations by assuring accuracy and confidentiality of all the related information or records as per departmental policies

GENRAL SURGICAL ASSOCIATES 8042 Wurzbach Rd #310 (July 2013-August 2018)

Pull and file hard copy charts for appointments, scan medical records

Pull digital records, coordinate with other facilities to get records daily

Release of medical records to other facilities or individuals.

DR. THILO BURZLAFF 12709 Toepperwein Rd, # 110 (Mar 2012-Nov2012)

Organized the Medical Records department,

Helped with the release of Medical Records, helped with the filing of charts and correspondence

Scanned the Medical Records, and other duties as needed.

WELLMED 6218 NW Loop 410 (May 2004-Sept 2011)

Pulled charts for appointments, pulled charts for triage, filed correspondence and charts

Release of Medical Records to doctors, lawyers, and insurances, helped coworkers in the

Medical Records department when they got behind, helped the lab department pull charts for abnormal lab reports, and other duties as needed.

METROPOLITAN FAMILY PRACTICE 1303 McCullough (Sept 1998-May 2004)

Pulled charts for appointments, pulled charts for triage, filed charts and correspondence release of Medical Records to doctors’ lawyers and insurances

Helped the front desk when needed by verifying insurances for patients, making appointments, and other duties as needed.

HOSPITAL INVENTORY SPECIALIST 1600 NE Loop 410 (Oct 1994-Sept 1998)

Imputed medical data from Dictaphone into the computer.

Sorted and filed all patient information as well as processed expired patient information

Prepared new medical records and updated existing ones to maintain accuracy and completeness as well as revised, edited and proofread various healthcare documents as required

NUSRAT FAMILY CLINIC 6111 S. Zarzamora (Nov 1993-Oct 1994)

Transcribed medical information from Dictaphone into the patients’ charts

Pulled charts for appointments, filed charts and correspondence

Helped the Medical Assistants and doctors when needed by assisting in taking patients’ vitals when needed.

Medical Record Clerk / Technician

Organized patient records by appointment date, per doctor, to include walk-in patients

Medical record filing and retrieval

Maintained patient lists on daily basis

Updated medical records on patients, verified for accuracy

Ensured that all required information is included in medical report

Sorted patient requests according to predetermined priorities in a clinic

Maintained the patient record as per the history number

Have 16+ years experience as medical records clerk

Provided patient medical records for doctor

Verified that the patients report is complete

Good knowledge of medical field

Maintained good communication with patients

Excellent in computer practice

Good knowledge of release of information in accordance to HIPPA laws

Data Entry

Transcriptionist

EMR

Worked with all patients, especially geriatric patients

Extensive knowledge and experience in release of Medical Records

RECEPTIONIST

Greet patients, receive co-pays, schedule appointments for patients, answer six-line telephone, provide customer service.



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