Mainframe Developer

Valerie Bingham

Athens, GA ***** 404-***-**** ********@*****.***

www.linkedin.com/in/ValerieBingham

!PROFESSIONAL TARGET JOB TITLE COBOL Systems Analyst/Developer

CAREER SUMMARY

Mainframe Developer with 15 years of analysis and programming experience designing and writing code for new projects and maintaining ongoing systems in the finance and sales areas of a telecommunications company. Expertise in all project life cycle phases using the SDLC approach. EDUCATION

• Bachelor of Fine Arts, University of Georgia, Athens, GA, May 2015, GPA: 3.98

(outstanding requirement: US and GA Constitution Exams)

• Master of Science in Computer Information Systems, Georgia State University, June 1989, GPA: 3.8

• Bachelor of Science in Special Education, James Madison University, Harrisonburg, VA, GPA: 3.5

TECHNICAL COMPETENCIES

Languages: COBOL, JCL, CICS, SQL

Tools: Xpediter, CA7, TSO/ISPF, JES2, Changeman,

CA-Scheduler, MVS Utilities, File- AID, Abend-AID, QMF, Spufi

Databases: DB2, IMS, VSAM

Operating Systems: VM/MVS, OS/390, zOS

Microsoft Office Tools: Word, Excel, Access, Power Point PROFESSIONAL EXPERIENCE

Customer Support Specialist, DIY Furniture, Denver, CO — June 2015-June 2016

• Responded to a high volume of customer inquiries, requests, and issues concerning furniture and furniture part orders in a professional and timely manner.

• Managed orders and projects, coordinating with the business owner, customers, interior designers, photographers, marketers, business consultants, welders, woodworkers, powder coating shops, and delivery companies to ensure fulfillment of requests according to specifications and by due dates.

• Enhanced the company’s Shopify e-commerce software to provide order status information needed for fabrication, project management, and

! customer updates.

!Application Architect/Lead Analyst, Accenture, Atlanta, GA — 1998-2003

• Functioned as liaison between BellSouth, Accenture, and Ernst and Young on a large, complex project to implement an off-the-shelf Oracle Customer Relationship Management (CRM) solution.

• Created test cases, performed unit, system, volume, and regression testing and analyzed data on a broadband technology project to verify the code met specifications.

• Ensured compliance with Accenture’s software development processes by performing peer reviews of design, code and testing documentation as a lead on an online sales reporting team.

• Coordinated, planned, and facilitated meetings between supervisors, project leads, programmers and business owners.

Analyst/Staff Analyst, BellSouth Telecommunications, Atlanta, GA — 1989-1998

• Provided production support for batch and online mainframe applications by designing and writing code to resolve problems and implement enhancements, coordinating with business clients and technical teams.

• Provided 24-hour on-call technical support for COBOL batch programs that required successful completion by the following day.

• Upgraded applications in response to business changes, such as the regionalization and consolidation of Southern Bell and South Central Bell into BellSouth Services, ensuring the integrity of existing systems through structured programming and thorough regression testing.

• Investigated the cause of job abends for a mechanized time reporting system, formulating and implementing solutions to reduce abends to almost zero, saving hundreds of hours of programmer and end user time.

• Resolved technical issues calmly under pressure with time-critical applications, such as 1099 processing and the employee DRAFT payroll system, regularly updating upper-level executives.

• Participated in all project life cycle phases (analysis, design, development, testing, and implementation) of a large-scale finance project that was tasked with legacy system modernization, migrating to a UNIX Platform and using PeopleSoft Financial Management Solutions (FMS) products.

• Developed the training materials and instructed BellSouth’s end-users on the new PeopleSoft FMS software.

• Facilitated the creation of a new project team of over a hundred BellSouth and Accenture employees by providing Tier 1 Help Desk Support, procuring hardware and software, and writing reference documents on standards and procedures for mainframe development. Co-op, BellSouth Telecommunications, Atlanta, GA — 1987-1988

• Developed/Documented recommendations for streamlining forms management.

• Wrote COBOL programs for mechanized time reporting regionalization.

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