Ajit Datey

South Riding, VA ***** 703-***-**** adcl3n@r.postjobfree.com www.linkedin.com/in/ajitdatey

Senior IT Operations Manager

Highly skilled, talented, and driven IT professional with 25+ years of industry experience managing teams in UNIX and Windows-based systems, networking, architecture, installation, implementation, integration, security and administration in remote and local environments. Experience across various industries including Communications, Security, Retail, Energy, B2B and Manufacturing. Recognized for ability to mentor and develop team members. Manage customer relationships by providing outstanding communication, and ability to identify and resolve issues.

Core Competencies

● Virtualization ● Project Management ● Technical Team Leadership

● Network Administration ● IT Operations Management ● Employee Mentoring

● System Administration ● Infrastructure Management ● Agile Development

● Change Management ● Customer Relationship Management● Budgets/Cost Control

● Root Cause Analysis/Issue Resolution ● Server/Storage Management ● IT Security

● Enterprise Architecture ● IT Service Management ● Vendor Sourcing

● Disaster Recovery/Risk Mitigation ● Local/Remote Teams/Environments ● Backup/Monitoring Policies

Professional Experience

NEUSTAR – Security Solutions Department Sep 2018 – Feb 2020

Senior Manager – Software Engineering

Allocated required resources required for onboarding of new customers and supporting new infrastructure deployment projects, increasing billable revenue by exceeding customer timelines.

Improved verification procedures for launch of new applications by collaborating with developers to build in verification step for production support team, enabling deployment without production issues.

Expand and Lead geographically dispersed DevOps teams in India and U.S. taking full ownership of Data Capture pipeline used via ETL scripts to generate data for billing and reporting.

>Responsible for real-time data delivery and analytics, which enables clients to make critical identity based decisions.

Built a DevOps team from the ground up and took full ownership of and provision/launch new edge node infrastructure spread across 25+ global locations

Collaborate with various application teams to ensure applications are migrated timely from legacy edge infrastructure and/or new setup on this new edge node infrastructure.

Work with corporate infrastructure Hadoop team to ensure capacity to receive and keep 10-12TB of data captured at edge nodes.

NEUSTAR – Communications Solutions Department May 2015 – Sep 2018

Senior Manager – Systems Administration

Maintained, supported, and deployed changes for Order Management Solution, deploying up to 300 agile, pipeline changes each month across customer test and production environments used by customers like Comcast, Verizon, AT&T, Charter etc.

Ensured product was SOC2 compliance by working with audit team.

Collaborated with product and engineering teams to migrate OMS applications from Solaris hardware to Linux VM, implementing cost-reduction Enterprise policies.

Led cross-functional platform teams of support, product, engineering, and external corporate teams including infrastructure, network and DBAs to setup a successfully tested Disaster Recovery site for OMS applications.

>Reduced failover time from days to hours.

Successfully migrated offshore support team vendors for OMS to save costs.

>Successfully established new team to minimize impact with no increase in incidents.

Reduced customer impacting high priority incidents by 30% and reduced mean time to resolve by 50%.

AJIT DATEY – Page 2

703-***-**** adcl3n@r.postjobfree.com

NEOGRID Apr 2006 – May 2015

Technology Manager

Promoted through the ranks to Technology Manager of Infrastructure to provide technical support for leading provider of B2B Exchange Supply, Sourcing, and Negotiations solutions that are cloud based for top retail clients.

Led teams in U.S. and Brazil to ensure smooth functioning in datacenter and corporate environments.

>Transitioned two datacenters to save costs, with no downtime and using existing h/w

>Restructured teams by establishing new job descriptions and providing a detailed plan with deliverables and timelines, completing datacenter migrations ahead of schedule.

Reduced annual operating budget by >50% over two years.

>Re-negotiated vendor contracts to obtain favorable terms, reducing waste

>Migrated to new vendors

>Reduced datacenter space by consolidating systems/applications

Architected, Implemented and Administered system and network devices.

People.Com Oct 1999 – Apr 2006

TEAM LEAD/SENIOR SYSTEM ADMINISTRATOR/SENIOR SYSTEM PLANNER

Serviced clients across the country directing technical team in cross-platform production and development environment, working with application teams to develop requirements and working on hosting proposals.

Relocated as needed to client location(s)

Designed, planned, and setup servers, installed base operating systems, installed patches, configured, hardened and tuned operating systems, and installed utilities.

Automated day-to-day tasks with self-written and available shell scripts.

Added custom monitoring scripts to proactively resolve issues to forestall production outages.

Recommended and implemented backup policies.

Additional experience included Team Lead/Sr. Senior System Administrator/ System Planner at HCL Technologies, and Technical Support to Field Personnel at Fujitsu ICIM.

Education

Master of Statistics – Indian Statistical Institute of Calcutta

Bachelor of Statistics – Indian Statistical Institute of Calcutta

Technology

Operating System: Redhat/Sun Solaris/HP UX/IBM AIX, VMWare ESX, Microsoft Windows, CISCO CatOS/IOS/Nexus OS

Special Software: JIRA, Service Now, SUN cluster, DiskSuite, VERITAS Volume Manager, VERITAS File System, LifeKeeper (Clustering Software on Linux), Redhat Satellite Server, VERITAS Cluster Server, Environment (CDE), NFS, DNS, NIS, SSH, PROFTP, Sudo, VIM, Logcheck, Perl, Samba, Microsoft Outlook, Oracle 11i APPS, Interwoven TeamSite, Mercury Interactive LoadRunner, Quest Software TOAD, Merant PVCS for Solaris, BigIP (F5 Loadbalancers), Checkpoint

Internet/Mail: Sun One WEB Server, Apache, Sendmail, Netscape Proxy Server, Netscape Enterprise Server, MS Exchange, Oracle 9iAS Apache WEB Server, Oracle 9iAS WEB Cache Server.

Networking: Knowledge of LAN (Ethernet) and WAN, Load Balancer’s, firewalls, routing, switching

Languages: UNIX Shell Scripts, Perl.

Certifications: SUN Certified Solaris System Administrator

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