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De’Ja Minus

CONTACT

PROFILE

EDUCATION

B.B.A. FINANCE

GEORGIA STATE UNIVERSITY Atlanta, GA

2018

404-***-****

404

adcl3b@r.postjobfree.com

• Recent Graduate with over 4+ years of experience providing administrative support to up to 25 staff members.

• Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules.

• Initiated employee handbook and performance review in University Office Environment.

B.B.A. ACCOUNTING

GEORGIA STATE UNIVERSITY Atlanta, GA

2018

Snellville, GA 30039

linkedin.com/in/dejaminus/

KEY SKILLS

PROFESSIONAL EXPERIENCE

Operations Support Admin

Xtreme Solutions Inc. / Atlanta, GA / May 2019- Present

MS Office Suite

Reconciliation

CRM Systems

Data Entry

Time Management

Detail Oriented

Problem Solving

Event Planning

Team Leadership

Ability to Work Under Pressure

Assisted Project Support Manager with time and attendance daily task using multiple systems including Paychex.

Worked under three executives and perform any task that were needed for smooth business operations ability to rapidly record information and execute task.

Performs timesheet quality control check for 6 departments.

Performed general office management, answering phones, direct visitors, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.

Keeping track of inventory, maintaining financial and client records, consulting, handling maintenance issues and providing administrative support as needed.

Prepares information and research on possible candidates for Recruiters.

Coordinate domestic and international travel (hotel, air, car).

Maintain clean, neat and orderly conference rooms, kitchens and common areas.

Communicates to building management regarding maintenance and event request.

Peer leader supervising 40-60 students in resident halls through community engagement and positive resident interaction

Planned, promoted, and worked campus events to help bring the University Housing community closer.

Lead 12 different workshops that exposed 20-50 students on lessons in professionalism and self-awareness

Trained at least 10 new employees and explained protocols clearly and efficiently annually.

Supervised front desk and security check in stations weekly.

Evaluated quarterly budgets submitted by staff members.

Interview potential future candidates for the upcoming school year.

Demonstrated professionalism and courtesy when answering 50-70 calls per shift.

Achieved consistent top performance metrics, including call duration, issue resolution, and customer satisfaction.

Researched issues on various computer systems and data base systems to resolve technical support issues, billing inquires, and outlined solutions.

Reviewed technical documentation and procedures before each shift.

Appropriately documented all transactions and pertinent interactions during each shift.

Resident/Office Assistant

Georgia State University / Atlanta, GA / January 2015 – April 2018

Customer Support Advisor

Apple Inc. / Atlanta, GA / May 2017 – November 2018

Recognition

EMPLOYEE OF THE MONTH

January 2017

Georgia State University

Outstanding Quarterly Performance

January 2018

Apple Inc.

CERTIFICATIONS

Secret Security Clearance

January 2020

Contact this candidate