AUSTIN O'REGAN

Greater Chicago Area adcl0q@r.postjobfree.com 425-***-****

EDUCATION:

Master of Sports Administration and Leadership (MSAL) June 2016 SEATTLE UNIVERSITY (Seattle, WA)

*Graduated with Honors

Bachelor of Science in Recreation/Sports Management May 2014 EVANGEL UNIVERSITY (Springfield, MO)

*Outstanding Graduate Award (Recreation/Sports Management) PROFESSIONAL EXPERIENCE:

Arrive Inc. (Chicago, IL) November 2018 - Present

Director of Midwest Venue Sales

Responsibilities:

● Work hand in hand with sports and entertainment venues to streamline and improve their parking solutions

● Pitch the Arrive product line to clients in a variety of settings

● Work independently and with other departments to ensure venues successful integration of the Arrive product

● Negotiate contracts and adapt services to meet client needs

● Research and secure new prospects through personal and professional networking, independent research and statistical analysis

● Efficiently moving new and potential clients through sales cycle

*Venues Team currently 108% growth YOY

CHICAGO SKY (Chicago, IL) October 2017 – October 2018 Manager of Inside Sales

Responsibilities:

● Directly responsible for assigned sales categories and revenue growth/lead generation and customer service for ticket sales accounts

● Continuously create and implement strategies to prospect, develop, and grow sales opportunities and ideas

● Oversees Inside Sales Program, including creation of program, all training, development and follow-up

● Oversees assigned Sales Executives, including all training, development and follow-up

● Reports directly to VP of Sales with dotted line execution of contracts

● Find, attend, and sell at various neighborhood events, conferences, and business opportunities

*Leading organization in new premium sales, total new revenue, and new accounts

*Lead organization set highest YOY growth in team history, Managed highest grossing Inside Sales team (SP18), and Intern Class (SU18)

CHICAGO SKY (Chicago, IL) November 2016 – October 2017 Account Executive – New Business Development

Responsibilities:

● Generate new business through best practices and interactions

● Utilize social selling tools to network and create successful relationships within the community

● Renew existing customers and sales through exceptional customer service practices and problem solving skills

● Meet and exceed productivity requirements for out-bound call volume, outside appointments and networking opportunities

● Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM

● Meet and exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages

● Game night responsibilities as needed

● Attend outside events to network and prospect for future B2B sales

*Led the WNBA in Group Revenue; top 3 in total revenue; top 5 in Season tickets SEATTLE STORM (Seattle, WA) February 2016 – September 2016 Group Ticket Sales Associate

Responsibilities:

● Efficiently and effectively prospect new group sales opportunities within the Seattle community, through a combination of phone/email sales, self-prospecting, networking, relationship-building, and referrals

● Contribute to the achievement of group sales revenue goals by selling large group events, fan experiences, and turn-key group ticket packages

● Deliver world-class customer service

● Participate in phone call campaigns that require cold calling skills

● Meet or exceed productivity requirements for out-bound call volume, outside appointments and networking opportunities

● Meet or exceed assigned sales goals

● Work games and team/community events as assigned to support ticket sales efforts

● Participate in ongoing sales and service training and other professional development opportunities

● Influence and motivate peers to meet personal and team objectives

*Led team in Group Sales

SEAFAIR, INC. (Seattle, WA) July 2015 – August 2015 Production Manager – Operations (Contract)

Seafair, INC. has been a season of community based events for over the last 60 years in the Seattle area. Events during this time range from amateur athletic events to pageants to air shows. My responsibility was to ensure the production of all air show and athletic events ran seamlessly.

Responsibilities:

● Ensure guest experience is above bar at all times, catering to the needs of the guest

● Order and manage supplies for all event needs

● Guarantee that all expectations (including impromptu needs) are met

● Follow and execute an event plan (script), adjust as needed as event organically progresses

● Communicate with vendors to coordinate event set up, tear down and that correct supplies/equipment was at every event

*911 award: Given to the person who the organization went to in times of need SEATTLE UNIVERSITY (Seattle, WA) August 2014 – August 2015 Game Day Experience and Operations Graduate Assistant Seattle University is home to over 20 intercollegiate sport teams that compete at the NCAA Division I level. My responsibility was to ensure all contests were properly staffed and executed in accordance to NCAA rules and protocols. Responsibilities:

● Game Day Director over Seattle University’s Men’s Basketball as well as Site Director for Women’s Volleyball, Softball, Cross Country and Swimming and Men’s Swimming, Cross Country and Baseball

● Provide assistance with all aspects of game management

● Responsibilities include, pre-game preparation, event timeline, permits and sanctions, event set-up, operations and breakdown

● Oversight of event scheduling and use by outside rental clients and execution of contracted responsibilities by outside vendors

● Maintenance of equipment inventory and procurement and transport of event supplies and equipment

● Procurement; training and management of event staff

● Development and management of risks

● Ordered and developed budget for concessions

● Deliver/Display sponsor marketing materials and execute marketing campaigns

● Other duties as assigned

SEATTLE SEAHAWKS (Seattle, WA) September 2014 – December 2014 Corporate Partners Game Day Contractor – 2014-2015 NFL Regular Season. Responsibilities:

● Assisted with State Farm Total Coverage Correspondent Sweepstakes. Responsibilities included: o Receive winners from the VIP entrance

o Take winners to the media center to give credentials and equipment for pre-game and first quarter to take photos on the field (ensuring all on-field safety procedures and site protocols are met) o Facilitated visit to the Press Box during entire second quarter o Escort winners to the field for a player meet and greet, post-game o Escort winners to post-game press conference

● Provided reserved tickets for corporate partners at Will Call

● Worked with Corporate Partners, Broadcasting, Public Relations, and Fan Engagement

● USAA Salute to Service – Military Appreciation Day

● Dream Show Seattle – Assisted in managing talent for game day concert

● Photos for game day fulfilment – Delta Airlines Card Stunt, Sharebuilder video board message EVANGEL UNIVERSITY (Springfield, MO) August 2013 – May 2014 Assistant Sports Marketing Director

Evangel University is a comprehensive university with 17 intercollegiate sports competing in the NAIA Division I. My responsibility was to ensure that every home sport contest was executed according to game script and University protocols.

Responsibilities:

● Maintain contact with athletic corporate sponsors

● Execute sponsorship marketing activities, including fan participated mini-marketing activities

● Manage athletic events by creating game day scripts and ensuring each element of that script is followed precisely

● Write, print and distribute game day rosters for all parties

● Manage all game day activities

EVANGEL UNIVERSITY (Springfield, MO) August 2012 – May 2014 Student Intramural Director

Responsibilities:

● Training officials and players on Evangel University intramural rules for each sport (volleyball, football, basketball and soccer)

● Reported and recorded scores, injuries, and ejections

● Created and maintained bracket for post-season championships

● Designed championship t-shirts

● Set-up and tear down of all events

● Equipment management

RELATED PROJECTS:

Trying4Troops – Seattle University (Seattle, WA) 2016 Sponsorship Coordinator

NAIA National Men’s Basketball Tournament (Kansas City, MO) 2014 Operations Game Crew

MSHSAA State Softball Tournament (Springfield, MO) 2013 – 2014 Game Day Operations and Management Team

David Fillmore Memorial Softball Tournament - Evangel University (Springfield, MO) 2010 – 2014 Game Day Operations; Tournament Director

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