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Customer Service Assistant

Location:
Concord, NC
Posted:
April 01, 2020

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Resume:

Lacy Lynn Mirovich

*** **** ******

Mt. Pleasant, NC 28124

704-***-****

adckxc@r.postjobfree.com

Education

University of North Carolina at Pembroke, Pembroke, North Carolina 2013-2015 University of North Carolina at Charlotte, Charlotte, North Carolina 2015-2017 Bachelor of Arts in Biology

Overall GPA: 3.0

Courses: Human Anatomy & Physiology; Botany; Genetics; Zoology; Animal Physiology; Conservation Biology; Chemistry I, II, and Organic; Healthy Lifestyles. Experience

Fox New Communications Specialist 2019

• Communicated with supervisor by using a two way radio headset to keep them updated with minute by minute coverage at major golf events. Kept detailed data that accredited the information given through radio. Child Care Provider 2013-2019

• Created schedules and oversaw the completion of daily, weekly, and monthly tasks.

• Taught children to be respectful and kind to others; as well as beginner childhood schooling skills. Veterinary Assistant 2014

• When considering Veterinary School; I volunteered at Southeastern Veterinary Hospital in Lumberton, NC alongside Dr. Curt Locklear.

• Experienced medical procedures, as well as day to day patient visits and home visits with the hospital staff. Pool Professionals 2013-2017

• Prepared spreadsheets and schedules for guards and also coordinated those with the computer scheduling system.

• Operated the pump room for multiple pools, while maintaining the cleanliness of the pool facility. Established daily reports to the Pool Professionals supervisor of chemical water quality. Implemented team meetings weekly.

• Ensured 100% safety and security of members/guests by using skills in first aid, CPR, and ability to make life-saving quick decisions. Address issues and concerns from members while being team oriented with other guards. Red Bridge Golf Course 2011-2013

• Worked directly with club members; assisting and transporting members to their assigned locations during tournaments.

Skills

Communication: skilled in working in a group setting to accomplish a specific task Computer Software: Ability to utilize Microsoft Word, Excel, Powerpoint, Google Docs, Pages Customer Service: Skilled at providing customer satisfaction while remaining calm and and courteous. Management: Equipped at preparing schedules; monitoring staff; as well as training and coaching. Critical thinker/Quick Learner: Quickly able to make a reasonable judgement after analyzing information.

Attitude: Enthusiastic in all aspects of learning new and challenging areas. Organization: Adept at scheduling and holding team meetings, preparing day to day agendas and tasks. Problem Solving: Possess strong quantitative problem-solving skills and prioritizing situations as they arise.



Contact this candidate