Case Manager

Hannah Kim, CNP

**** ******* ****** ****. *******, GA 30024 404-***-**** adckvf@r.postjobfree.com

Education

UNIVERSITY OF GEORGIA ATHENS DEC 2019

· Project “Little Food Pantry” of Rockdale County

· Phi Kappa Alpha Honors Society

GEORGIA STATE UNIVERSITY ATLANTA, GA MAY 2015

· Bachelor of Social Work Minor in Psychology

· Member of Nonprofit Leadership Alliance- Certified Nonprofit Professional

Professional Experience

CCSP CASE MANAGER FAITH HEALTH SERVICES OF GA (CCSP) JANUARY 2019 – ONGOING

·Coordinate new admission of members to the program (40 client caseload)

·Conduct home visits for new admission paperwork

·Follow-up and update status of clients and inform appropriate providers as needed.

·Provide quality and cost-effective services

·Advocates for services to meet the specific patients

·Conduct high risk assessments within given timeline required by the state

·Provide patients with community resources

DATA/MEDICAL BILLING SPECIALIST FAITH HEALTH SERVICES OF GA (SOURCE) APRIL 2019 – DECEMBER 2019

·Submission of new clients and continuing re-evaluations to the state utilizing GA MMIS.

·Follow-up and update status of clients and inform appropriate providers as needed.

·Responsible for Billing of over 2,500 members to the state, monitoring start of services, denial status, and scope of services for members

·Safeguarding case management duties for members approved for SOURCE program

ESL TEACHER CENTER FOR PAN ASIAN COMMUNITY SERVICES PRN AUGUST 2016- DECEMBER 2018

·Teaching English Literacy to aged students who speak English as a second language

·Create lesson plans to teach non-native speakers to read, write, and speak English

·Responsible for creating/grading quarterly, mid-semester, and final exams

·Ensure that students reach a proficient achievement level in all aspects and to fully participate in society overtime.

RAPID RE-HOUSING CASE MANAGER ASIAN AMERICAN RESOURCE CENTER MARCH 2018- JULY 2018

·Hired on part-time for grant writing/researcher to increase revenue for provision of services for the under-represented populations

·Hired on part-time as a case manager for single mothers – follow case plan, set goals, budgeting in further assistance for those in the rapid re-housing program

·Mandatory trainings implementing process for parents and case managers.

·Revamped organizations proposal and updated documentation forms

·Connected with outside resources to increase AARC’s ability to grow within the community

·Temporary employment for the summer due to upcoming school schedule for Fall 2018

FAMILY CASE MANAGER SUPPORTING ADOPTION & FOSTER FAMILIES TOGETHER DEC 2017-AUGUST 2018

·Hired on part-time after master’s level internship was completed

·Responsible for 5-7 caseloads as a Family Success Manager position utilizing case management skills

·Advocating for safety of children and reunification of families

·Understanding and remaining competent towards diverse populations

·Conduct community visits and home visits as needed per family

·Supervise Juvenile court ordered visitations and create documentations within a 48-hour period.

·Provide support to each family through appropriate stages of crisis intervention, stabilization, and eventual reunification

·Conduct pre- and post- parenting meeting before and after each visit informing families of their goals their progress

·Maintain communication with the courts, DFCS, CASA, or other partners when requested to ensure compliance with court orders

·Develop a strong relationship with children, foster families, and biological families with the goal of family reunification

·Monitors the provision of all provided services

INTAKE/DATA ENTRY SPECIALIST FAITH HEALTH SERVICES OF GA (SOURCE) FEB 2017 – MARCH 2018

·Perform initial screenings when referrals are received, compose the Determination of Need- Revised (DONR) Score accordingly, and determine eligibility of members based on SOURCE requirements

·Responsible for billing for providers and physicians under SOURCE program

·Assist in translation (Korean) for case managers and/or nurses

·Informing approvals, denials, and re-evaluation of clients to providers

·Submission of new clients and continuing re-evaluations to the state utilizing GA MMIS

·Follow-up and update status of clients and inform appropriate providers as needed

·Request Medical Records from primary care physicians for members who are new admits and/or re-evaluations to continue the SOURCE program

·Demonstration of excellent customer service skills when covering receptionist area and responsible for routing calls to appropriate departments

·Manage and update all contracts as needed with our SOURCE PCP Providers and Home Care Providers

·Assisting management with projects and attend trainings accordingly

RECRUITER PROSPER HOME CARE JULY 2016 – FEBRUARY 2017

·Responsible for hiring qualified Certified Nursing Assistants and/or Personal Care Assistants

·Formulate and execute strategic recruitment plans aligning with company policy and recruitment strategy

·Source resumes to select best qualified candidates and interview candidates to better assess qualifications, character, and work ethics

·Increased weekly number of hires by 50% and solidified the increase in retention rates

·Modify and Implement tactful recruiting metrics by optimizing targeted locations

CARE COORDINATOR PROSPER HOME CARE MARCH 2016 – JULY 2016

·Scheduling, coordinating, and expediting workflow between managing departments

·Keeping clients and caregivers informed of any changes to service, scheduling, or operational activity

·Communicating with Case Managers and providing translation assistance with monthly updates and/or re-evaluations

·Conduct on-call duties (night and weekends) for caregivers who need immediate shift covers or clients in crisis

·Offered the Recruiting position due to strong work ethics and flexibility

ESL TEACHER CENTER FOR PAN ASIAN COMMUNITY SERVICES JANUARY 2014 – APRIL 2016

·Teaching English Literacy to aged students who speak English as a second language

·Create lesson plans to teach non-native speakers to read, write, and speak English

·Responsible for creating/grading quarterly, mid-semester, and final exams to ensure student’s ability to pass their citizenship tests

·Ensure that students reach a proficient achievement level in all aspects and to fully participate in society overtime.

·Accepted PRN position upon starting the MSW program

Practicum Experience

Young Survival Coalition MSW Intern September 2018 – April 2019

·Assessed impact measurement and data collection of young adults (18-30 years old) diagnosed with cancer

·Researched gaps in care for Young Adults with Breast Cancer population

·Attended support groups and trainings – presented to staff on learning experiences

·Prepared for Breast Cancer Awareness Month; attended fundraisers at local events

Supporting Adoption and Foster Families Together MSW Intern September 2017 – December 2017

·Responsible for 4-7 caseloads as a Family Success Manager position utilizing case management skills

·Supervise Juvenile court ordered visitations and creating documentation within a 48-hour period

·Provide support to each family through appropriate stages of crisis intervention, stabilization, and eventual reunification

·Conduct pre- and post- parenting meeting before each visit reminding families of their goals and after, informing them on their progress

·Maintain communication with the courts, DFCS, CASA, or other partners when requested to ensure compliance with court orders

·Develop a strong relationship with children, foster families, and biological families with the goal of family reunification · Monitors the provision of all provided services

Buckhead Christian Ministry BSW Intern September 2014 – May 2015

·Perform intake screenings for all cold calls and scheduling

·Assist with the basic needs for an individual to obtain employment (clothing, bus passes, and in-office phone/internet use as needed)

·Service individuals who are on the brink of homelessness with emergency financial assistance

·Perform face-to-face intake for scheduled clients to make sure they meet the requirements for assistance

·Perform termination with client appropriately and professionally

Volunteer

·Mentor at Metro RYDC Atlanta 2017 - ongoing

·Center for Pan Asian Community Services February 2016-March 2016

·Good Shepherd Missions Haiti June 2011 – July 2011

·Asian American Resource Center January 2010 – June 2010

Languages

·Fluent in Korean

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