SUMMARY

Highly-motivated MBA polymath with an exceptional work ethic, innate discretion and ever-increasing skills in multiple business facets and disciplines. A loyal and honest leader who works well on solo projects and in group settings while being one who is equally skilled with people, technology and numbers. A broad-based, high-performance professional with years of experience in delivering results in Operations, HR, Finance and Marketing.

Employee Relations

Benefits Management

Recruiting

Training

Performance Reviews

Workplace Safety

Payroll / HRIS

Operations Management

Financial Data Analysis

University of Delaware

Procurement Office

Contract position through Careers USA

September – October 2017

October 2018 - Present

Worked closely with Senior Buyers on numerous projects; sent out requests for quotes, proposals and sealed bids; continued with addenda, bid tabulation, PO requisition approval and PO creation.

Worked with Web Forms and PeopleSoft to carry out the purchase order approval process, making sure all supporting documentation, receipts and prior approvals had been made correctly.

Represented the Procurement Office in planning and bidding meetings related to construction and upgrade endeavors throughout the campus.

Built relationships with internal and external stakeholders while I served as a neutral liaison between project managers and bidding vendors.

Light Action, Inc.

A full-service production company providing staging, lighting, audio and video for live events and concerts.

Human Resources Manager

2017 to 2018

Responsible for payroll, reviews, benefits, employee relations for employees in three divisions across four worksites.

Created online ads for open positions and worked with department managers to interview and hire new workers.

Worked closely with the company’s insurance brokers to deliver the best mix of medical, dental, vision and supplementary insurance products to meet the needs of employees. Further, I worked with employees to understand those options to help them make the most informed decisions they could.

Performed annual performance and wage reviews for all employees.

Hired as the company’s first Human Resources Manager.

From Spring 2016 through Fall 2017, I took time to help with a medical issue in my family.

EchoData Services, Inc.

A regional fulfillment company specializing in

e-commerce clients.

Director of Human Resources and Controller

2012 to 2016

Human Resources

Ensured compliance with local, state and federal regulations to include FLSA, FMLA, OSHA, EEO and Wage & Hour.

Led and managed a broad array of human resources programs including employee relations, compensation, salary, performance management and talent assessment, job evaluations, benefits, and promotions.

Served as internal consultant to the upper management team, supervisors and employees on Human Resources issues of all kinds, like performance, special projects and business relationships.

Single point of contact for the employees and managers for up to six sites across two states.

Controller

Planned and executed in-depth analysis of key factors: sales, productivity, customer orders, job and labor costing, time management and efficiency.

Developed metrics for use in the analyses conducted by managers, owners and other stakeholders.

Created intra-day dashboards for use by managers.

Initiated the first steps of an enterprise-level database, allowing for more complex data and reporting.

Assisted with the production of the annual budget and forecasts.

Led Facilities Management for multiple warehouse locations across two states.

Sheeran Direct

A Delaware fulfillment firm that specialized in B2B clients for over 40 years.

Director, Human Resources

and Operations

2004 to 2012

Human Resources

Provided consultation to owners and supervisory personnel regarding employee relations, performance, discipline, budgeting, succession planning, policy review and legal matters.

Administration of company benefits, which included: medical, vision, dental and life insurance; short- and long-term disability plans. Managed FMLA, STD and ADA requests and leaves.

Managed HRIS System, maintained all paper and electronic records and created enhanced reporting, forecasting, budgeting and other needed functions.

Negotiated contracts and managed relationships with temporary agencies and ensured appropriate levels of service were being delivered.

Operations

Oversaw facilities management for several warehouses, as well as customer support processes and organized them to enhance customer satisfaction.

Reviewed financial information and adjusted operational budgets to promote profitability.

Revised and formulated policies and promoted their implementation.

Managed contracts, relationships and agreements with clients, external partners and vendors.

Evaluated overall performance by gathering, analyzing and interpreting data and metrics.

As Facilities Manager, improved procurement processes and coordinated material and resources allocation.

Mike’s Famous

Harley-Davidson

The one-time largest

Harley-Davidson dealership

in the world.

Marketing Director

2001 to 2004

Created and executed advertising and promotional campaigns through all levels of development.

Managed the company billboards, which included over a dozen full-size “permanent” wraps and up to 75 rotating paste-up units.

Extensive graphic design and photograph editing for the creation of ads, vehicle wraps, and signage, along with menus for the dealership’s restaurant.

Worked in multiple mediums, including national-level magazines, outdoor, radio and television ads.

Responsible for a budget of more than $1,000,000.

Responsible for maintaining the relationships with vendors like Clear Channel Outdoor, Steen, Clear Channel Radio, Comcast, numerous publishing companies and Harley-Davidson Marketing, Inc.

Managed special events, newsletters and the creation—from concept to delivery—of internal promotional displays, point-of-purchase posters and placards, as well as broad and varied print collateral.

EDUCATION

MBA, University of Delaware, Newark, DE

BS, Business Administration (Magna Cum Laude), King’s College, Wilkes-Barre, PA

PROFESSIONAL AFFILIATION

Society for Human Resources Management (SHRM)

COMPUTER SKILLS

Mastery of MS Office Suite with emphasis of Excel pivot tables, macros and v-lookups

HRIS: ADP Workforce Now, ADP RUN and Paychex Preview

Business Management: Peachtree, QuickBooks, PeopleSoft and Manage 2000 (M2K)

Graphic and Web Design: Adobe Illustrator, Adobe Photoshop, Dreamweaver

Highly computer- and technology-literate and able to learn quickly new systems and applications

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