Manager Sales
Resume:
FRANCISCA
W I L L I AMS
Restaurant supervisor
Currently residing in Dubai
PROFILE
I am a 30-year-old woman looking to
develop my career in Hospitality,
focusing on Overall Customer service,
Sales and general consultation within
concept design - where I can
contribute my skills and experience to
my working environment to get
optimum results and deliver a great
customer experience. I am a people’s
person and I’m driven by results. I am
patient but I know how to get things
done.
CONTACT
PHONE:
EMAIL:
adcktf@r.postjobfree.com
HOBBIES
Gym
The Beach
Latin Dancing, The arts
Creating Recipes and eating
EDUCATION
Boland College, Cape Town, South Africa
2009 – 2011
Where I studied Hospitality Management and Catering – Focusing mainly on culinary arts and business procedures and techniques. Stellenbosch High, Cape Town, South Africa
2003 - 2007
During my High School career, I majored in Entrepreneurship and Hospitality, leading to my field of choice for college and occupation. WORK EXPERIENCE
Lima – MERAAS F&B Concepts, Restaurant Supervisor
6 February 2016 – Currently
My responsibilities started from the staff training to guest satisfaction and reaching targets in sales. As well as the daily assistance to operating the venue with my manager. This included administrative duties such as filing, cashiering, daily reports and staff training but not limited to the duties listed.
Clinton Street Baking Company, Floor supervisor
February 2014 – October 2015
Assisting staff with guests, barista services and overall assistance of guest in the restaurant. Creating training notes and Operating procedures for staff and assisting with outside catering events and pop- up stores. With this Venue my duties and responsibilities were altered as needed by the company as we were a small team – however this contributed to my innovative attributes which I`m thankful for. TOKO – Bulldozer Group Waitress
November 2012 – December 2013
This was my first job (as entry job) in Dubai, coming from Cape Town where I was assistant manager at a wine estate.
With Toko I choice to start as a waiter o learn the hospitality trade in Dubai as there was a vast difference between Dubai and Cape Town. With Toko I quickly learned to which extents guest services can go to. My responsibilities were to sell and make great targets. With my wine skills I also offered food and wined pairing options. Also to create relationships with my guests and taking care of those relationships. SKILLS
80%
92%
75%
100%
50%
Admin
Sales
Leading
People
Finance
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