Document Control Customer Service

CHRISTINE M. DE RAMOS

Document Control/ Administrative & HR Assistant

Address: Old Airport, Doha Qatar

Mobile: +974-********

Email: ***********@*****.***.**

Career Objective:

To continue a career development in a position of Document control, Administrative & HR works to achieve greater potential and responsibility, which will provide challenge and stimulation for a high degree of job satisfaction. Also, keen to undertake further study to gain a higher qualification to assist in long-term career opportunities. Profile:

• Almost 6 years of solid and fresh experience Administrative, HR works & Customer Service.

• Can handle sales coordination, operations & customer service.

• Possess demonstrated ability to work effectively and congenially with co-employees with different nationalities at diverse levels.

• Strongly commercial with excellent communication, negotiation and influencing skills.

• Can work under pressure and meet deadlines

• Proficient in Microsoft app like Word, Excel and PowerPoint, Visio, Outlook

• Knowledge with SAP ERP, Wrench and Aconex system

• English proficiency skills

Employment History:

Anel MEP - Red Line South Elevated and At- Grade & Green Line Stabling Yard Qatar Rail Projects Admin and HR Assistant / Document Control

January 24,2016 to February 8, 2019

• Coordinating with the Head Office and other projects teams with regards to acceptance of the new employees including the logistics of the same to each project sites.

• Maintaining the files including the tracking of documents for each project.

• Encoding employee details with their respective documents using SAP system.

• Procuring and processing the employee’s accommodation, food budget and medical requirements

• Managing related legislative, regulatory and compliance issues.

• Preparing documents, including letters, minutes and memos.

• Processing staff timesheet, keeping account of finances and updating staff files.

• Processing purchase request for airfare tickets, office supplies and expense form and staff and worker vacation leaves using SAP Net Weaver portal.

• Assisting employees in HR-related queries, preparing timesheets (e.g. Salary, document request, vacation calendar, leave, exit forms, QID & Health Card Renewal, etc.)

• Using of ACONEX and WRECH Software for checking the status of documents and downloading important documents Method Statement, Material Submittal, Request for Information (RFI), Daily, Weekly

& Monthly Reports, Inspection Test, Manual & Procedures, Testing and Commissioning Procedure, IRN, and Correspondences.

• Scan, image, organize and maintain documents, adhering to the company's document lifecycle procedures, and archive inactive records in accordance with the records

• Updating and monitoring Incoming and Outgoing Logs such as IRN, IRP & IRE and Correspondences.

• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

• Secures information by completing database backups Secretary / Admin Officer

Kaafe Chocolatier/ MBK Group

Al Waab Doha Qatar

September 2015 – January 23, 2016

• Providing general secretarial support and administrative duties such as screening and attending telephone calls, day to day administrative and Operational matters including scheduling appointments, meetings, monitoring deadlines and attending to internal and external correspondence.

• Prepares Quotations, Invoice, and Good Delivery Notes for customers

• Follow up payments and orders

• Prepares bank transfer, salaries, and petty cash papers

• Responsible for the registration of exhibits and events

• Coordinates with the PRO officer regarding the government-related certificates for renewals and updating documents and follow up the visa application via on-line. Secretary cum Receptionist

Al wajba for Information Security and Systems

MBK Group Al Sadd Doha Qatar

June 2014 – September 2015

• Providing general secretarial support and administrative duties such as screening and attending telephone calls, day to day administrative and Operational matters including scheduling appointments, meetings, monitoring deadlines and attending to internal and external correspondence.

• Preparing agendas, notices and follow up action.

• Managing the schedule for the General Manager.

• Schedule travel plans of senior-level officers.

• Arrange conferences and client meetings.

• Ensure an appropriate filling system by documenting systematically all relevant documents for easy retrieval and secure manner.

• Responsible for petty cash and all office expenses.

• Responsible for company registration with ministries, visa applications coordinating with the PRO, governmental and private organizations to participate in tenders. Secretary

Meter Speed Medical Equipment Maintenance Company

Um-Al Hassam Kingdom of Bahrain

March 2000 – July 2001

• Responsible for the preparation of correspondence, bid invitations to vendors regarding supplies for various projects.

• Arrange appointments to the clients for the maintenance of the machines and equipment.

• Prepares letter and memos for the preparation of correspondence. Education Attainment:

Bachelor of Science in Hotel and Restaurant Management Centro Escolar University Malolos Bulacan Philippines Graduated April 2011

Personal Data:

Birthday : 14th December 1979

Marital Status : Single

Nationality : Philippines

Availability : Immediately

Visa Status : Transferable Working Visa

QID validity : 3rd September 202

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