Employee Relations Manager

ELIZABETH A. LAMBERT, PHR

Naperville, IL ***** 630-***-**** adckd3@r.postjobfree.com Alt Phone 331-***-****

Human Resources Professional

Motivated, results-oriented, HR Business Partner in Management, and Consultant roles. Worked with field Sales, Marketing, and Operations within organizations. Demonstrates exceptional communication skills with an ability to develop and leverage collaborative relationships with business teams, management, and partners at all levels of matrixed organizations. Uniquely experienced in HR project management within diverse environments including Food Manufacturing, Equipment Manufacturing, Auto Parts Manufacturing, Clothing Manufacturing, Medical/Hospital, Local Government, Energy Services, Insurance, Non-Profit, Retail, and Publishing. Recognized consistently for problem solving skills and an aptitude for identifying opportunities to improve employee relations, operational compliance, HR performance, and staffing success.

Core Competencies

Training/Supply Chain Management • Field Employee Relations • Process Improvements in Operations• Regulatory Compliance • HR Best Practices Employment Laws • Title VII • ADA • FMLA • FLSA • OSHA •Workers Compensation • STD • EOC • Labor Relations Training & Development • HRIS Analysis • Full-Cycle Recruitment & Staffing • Legal Compliance HR Policy Administration • Benefits & Compensation Administration • Change Management • Problem Solving and Succession Planning

HR Business Partner for these Companies

2009-present

Direct Hire Positions: HR Manager Viskase Manufacturing (1 Year), HR Manager FICA America Manufacturing (1 Year), HR Business Partner Nalco Energy Services, (1.5 Years) HR Manager Aurora Township (2 Years), HR Business Partner Spiegel/Bon Prix (4 Years), HR Business Partner The Pillars Agency –a Non Profit with a Labor Union (3 Years).

HR Consultant: Bill Jacobs BMW Group (4 Months) (RockPoint Logistics (4 Months), HR Recruiter Securitas Security (3 Months), Benefit Consultant KeHe Foods Distribution (6 Months), HR Consultant Aeortek/Smithfield Foods/Armour Eckrich Meats (9 Months), HR Recruiter Edward Hospital (3 Months)

Professional Accomplishments

Changed the interview process by developing skill based and needs based interview questions for managers. This resulted in better hires, less turnover and increased tenure with the company.

Trained managers on basic labor and employment laws reducing harassment claims by 40%.

Developed cross-operational 3PL teams that influenced productivity ratios and increased business capabilities by 25%.

Introduced a S.M.A.R.T goal approach to performance management.

Managed customer service issues remotely through email and chat.

Held kick off meetings and presentations to management to introduce new benefit structure. Trained Managers on the structure rollout to present to their staff.

Designed a step compensation schedule based on productivity of union manufacturing workers.

Introduced on-boarding best practices to increase employee engagement

Implemented a “Caught in the Spotlight” employee referral program to improve retention and reduced turnover by 20%.

Developed an upward mobility program through career planning and succession planning.

Started a “Promotion in Place” rewards program to increase employee engagement.

Implemented round table discussions to measure 3PL program effectiveness and employee engagement.

Recruited top talent in Operations, Engineering, Sales, Plant Management and customer engagement.

Saved $80,000 in wages by implementing automated systems and processes in operations and reduced man hours by 25%.

Education: Certified Professional in Human Resources (PHR) - Bachelor of Arts, Psychology, University Illinois

at Chicago