EUREKA JOHNSON

P: 770-***-**** E: adckc4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Channel Sales Manager /Account & Relationship Management/Business Development/Implementation specializing in developing and maintaining strategic business relationships both internally and externally by serving as a primary liaison between Sr. Management and Directors. Superior written and verbal communication skills with sales experience in the Client Management, Contract Negotiation, National & Enterprise Relationship Building, Channel Partners, Real Estate – Mortgage, Merchant Services-Processing, Business Travel, Business Development & Account Management, Digital Media, Communications, Software, Risk Management, Omni-Channel -FinTech, Business to Business, Commercial & Multi-Family Industry. Adept, above average problem resolution skills. Efficient multi-tasking and effective time manager. The ability to build relationships, communicate effectively, persuade, influence, negotiate and establish mutually agreeable expectations; While being extremely organized, self-directed and results oriented with a commitment to service. Proactive, Professional, Ethical, Strategic Forward Thinker & Detail-Oriented. SELECT PROFESSIONAL ACCOMPLISHMENTS

Recognized by management for achieving client satisfaction and retention through delivering excellent customer service. Expert team building, team leadership, communication, and interpersonal relation skills. Dynamic management skills leading organizations through revitalization & accelerated growth. Highly organized, Reliable, Responsible, Adaptable.

• Prospecting and communicating with VP & Executive Level Associates.

• Good knowledge of CRM & Customer Marketing Databases and how to use them.

• A successful track record in New Business Development by 92%

• Consistently achieved above 170% of quota goals & consultative sales.

• Highly organized, Reliable, Responsible, Adaptable, Flexible.

• Certificate of Completion, Merit, Sales Achievement & Top Sales Person for Consecutive Quarters

• Perfect Attendance Awards Clover Certified

• Excelled at Business to Business Relationships and Sales in Territory PROFESSIONAL EXPERIENCE

NCR Corporation – Atlanta, GA June 2019 – present

Channel Development Sales Manager – NCR Silver Hospitality

• Fulfilled a quota responsibility of $1 million+ of contract value

• Building positive working relationship & business plans with Channel Partners while using KPI’s to develop growth acheivement and drive incremental revenue.

• Organize on-boarding, implementation & enablement of partner accounts. Development of performance reports, relationship management & contract negotiation.

• Proactively assesses, clarifies, and validates partner needs, while coordinating the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations

• Liaison of all Solution & Channel Partners strategies, initiatives and best practices to ensure profitability and escalations. Recruit, manage, train, and educate our existing and expanding group of Partners across a National territory; while Managing the business sales activities of the assigned territory and providing detailed, informative and accurate weekly and monthly cadences & KPI’s & QBR’s including sales records, reports & forecasts.

• Responsible and accountable for portfolio performance and effectiveness of NCR Cloud-Based SaaS Silver Essentials, Pro Restaurant, Commerce and Console suite of Solutions.

• Closed a 14 multi subsidiary bank deal, totaling 2 billion in revenue Resume - Eureka Johnson 2

• Ensures company compliance with partner agreements, while selling through partner organizations to end users in coordination with partner sales resources while driving ACV.

• U.S. Nationwide Territory including Canada. Banks & Financial Institutions

• 75% Business Travel for Partner Visitation, Industry Events & Trade Shows

• Create Excel Spreadsheet for sales data reports & charts, RFP’s, ROI’s, Pivot Tables and PowerPoint presentations for WebEx meetings. Quantum Security Systems.

• Facilitate & Recruit Referral, Rev-Share & Reseller Partnerships & Contract Negotiations & Onboarding

• Concur Travel Booking Tool, Sales support activities through Salesforce

• Franklin Covey, Vortex Prospecting-Value Selling Vortex Workshop

• API third party connections & High-Risk Merchant Processors

• Represented NCR's portfolio of hospitality solutions including eCommerce, SaaS, Services, and Hardware to all restaurant & retail merchants. Providing our clients omni-commerce thorough leadership that redefines how consumers interact with the Cloud-based SaaS Technology brand. First Data Corporation – Atlanta, GA April 2016 – May 2019 Sr. Business Consultant – Bank of the Ozarks Alliance

• Merchant Services - Bank Alliances – Business Solutions – B2B Sales grossing over 73 million in sales

• Relationship Building – Bank Alliances & Business to Commercial Clients

• Achieved 160% Account Activation and Net New Accounts.

• Business Travel to Assigned Accounts and Clients

• Responsible for final account sales and revenue growth through leading negotiation process and ensuring an acceptable on time outcome from a solution proposal, pricing, profitability, liability, and SWOT analysis perspective for accounts to meet and exceed quota attainment. Responsible for identifying, selling and closing new areas of opportunity, securing resources and driving sales process

• P & L responsibilities in revenue at $5- $41 Million. Annual Performance above the 100th Percentile.

• New Business Development, largest deal size ranges between $7-$98 Million.

• Remote – Virtual Presentations – Salesforce Pipeline Client Territory Management– Hybrid Role

• Multi-Vertical Profitability-Healthcare, Retail, Restaurants, Entertainment, Education, Hospitality, Public Sector, Construction.

Comcast/NBC – Atlanta, GA Sept. 08 – April 2016

Xfinity Sales Account Executive – MDU Multi-Family/B2B

• Produced 92% of sales through relationship building, marketing /advertising, and cold calling.

• Consistently ranked in the TOP 5% of all 870 Direct Sales Representatives in the Southeast Region.

• Spearhead 4 WinBack projects resulting in an 80% and 60% conversion rate of accounts from AT&T and DirectTV to Comcast respectively, all being the Highest Posted Rate of Conversion for the Greater Atlanta Region and the Southeast. Increased revenue by 43% from each previous fiscal year.

• Salesforce Pipeline. Client/Territory Management. VPN, Cloud access, on-demand bandwidth and local regulated voice services

• Developing Pipelines: Building Influential Relationships: Customer Focus: Negotiation: Critical Thinking:

• Sales Achievement Recognition -210% Remote – Virtual Presentations

• Consistently maintain a pipeline of qualified prospects that will yield production levels for quota performance by 60%.

Direct Sales Account Manager March 09 – March 2010

• Key role in identifying risks, and opportunities and for recognizing additional revenue potential, including upsell and cross-sell of related products. Telesales Representative/Team Lead Sept.08 – March 2009 Central Fidelity Mortgage Corp. – Atlanta, Georgia Jan. 06 – Oct. 08 Mortgage Specialist

• Banking & Finance, Loan Officer/Mortgage Processor/Underwriter. Quality Control. Infinity Blú Properties & Tenant Placement

CORE SOFTWARE SKILLS

Resume - Eureka Johnson 3

Microsoft Office 365, Schedule, Adobe Reader, DocuSign, InfoPath, Outlook, SharePoint, Marketplace, ISV, Office Publisher, Calyx, E Magic (DU/LP), 10 Key, Data Entry, Comtrac/ASCR Billing System, Avaya Dialer, PeopleSoft, Oracle, Data Word Processing, Salesforce, Casper, Einstein, Junos Pulse, Workforce Management, Aspect EQ, ESS, MSS, Infoquest, Automated Call Distribution, Structured Query Language SQL, Enterprise Resource Planning Software, Good Access for Enterprise, Clover Business Solutions, Clientline, 1Star, VPN, SalesIQ, WebEx, GoToMeeting, Adobe Connect, SaaS, Clover Capital, BLEND Real Estate/Mortgage Software, HRIS/HRMS, Encompass, Gusto, DAVO, Money Network, BCD/Concur Travel, Cloud-Based SaaS American Airlines JetNet, Sabre GDS

SELECT EDUCATIONAL ACCOMPLISHMENTS

• Dean’s List at Morris Brown College; Presidential & Academic Scholarship;

• National Honor Society; Student Government &Support Services;

• Certificate of Merit & Early Graduation from Texas State Senator & House of Representatives EDUCATION

Morris Brown College, Atlanta, Georgia

Bachelor of Science (BS) in Business Administration, (Dean’s List Honors) Management/Business Law Grade Point Average: 4.2

MLS Real Estate Training Institute, Morrow, GA

Capstone Financial Institute, Atlanta, GA

Loan Originator, NMLS ID# 1100188 GA#61264

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