SIMON OJIEFOH

***-****, **** ****** **, Edmonton, Alberta; 780-***-****; adckbi@r.postjobfree.com

https://www.linkedin.com/in/simon-ojiefoh/

CAREER PROFILE

A self-directed HR professional with a proven track record of effectively leading HR teams in a unionized and non-unionized environment and adept at: human resource management; HR legislation and employment standards; performance review; employee relations; developing HR operational standards and execution of HR initiatives, projects, programs, policies and procedures; succession planning; coordinate full-cycle recruitment; new hire orientation and onboarding; generate standard and ad hoc HR reports; and management of employee benefit, leave, exit interviews, disciplinary issues and grievance process.

KEY COMPETENCIES:

●Strong interpersonal, customer service, information gathering, time management, problem solving, and verbal and written communication skills.

●Great leadership skills with high degree of professionalism, confidentiality, diplomacy and discretion; keen attention to details; and the ability to make informed Judgement.

●Advanced user of Microsoft office applications (such as: Microsoft Word, Excel, PowerPoint, teams, and Outlook) and social media.

●Strong data entry, critical thinking, conflict resolution, documentation, networking, organizational, prioritization, accuracy, innovative thinking, project execution / management and analytical skills.

●Able to multitask, work independently and perform effectively in a fast-paced, and team-focused environment with demonstrated bias for action/sense of urgency.

●Technically savvy and proficient user of HRIS, and Applicant Tracking System (ATS) such as Workday and Taleo.

PROFESSIONAL EXPERIENCE:

HR Operations Coordinator

Canadian Western Bank, Edmonton, Alberta. March 2020- Date

●Ensure efficiency and effectiveness in key client service support and administrative processes for the HR department, manage staff queries / questions and troubleshoot all HCM activities on workday.

●Holds specific security roles within Workday, reduce operational risk and provide administrative support to the HR business partners, Talent acquisition and payroll units.

●Construct and distribute all HR correspondence to employees relating to their compensation, offer letters/ packages, promotion letter, employment verification etc.

●Coordinate and record employee rewards and recognition programs; flexible work arrangements, work permits, relocations, sales incentive programs and manage employee records.

●Conduct candidate ID card verification, background, credit and reference checks through the Sterling back check, Fircosoft due diligence, Equifax and CBA platforms and updating these information into workday accordingly to aid the recruitment and onboarding process.

●Ensuring that inbound and outbound mail correspondence are accurately distributed amongst the respective HR units; make orders and ensure that work tools and kitchen supplies are made readily available to all members of the department.

Financial Advisor

Word Financial Group, Edmonton, Alberta. February 2020- March 2020

●Talking to clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a financial plan and advising strategies for clients in insurance coverage, investment planning, cash management and other areas to help them reach financial objectives.

●Analyzing financial data received from clients to develop strategies for meeting clients' financial goals and implementing financial plans or referring clients to professionals who can help them.

HR Business partner

FBN, Lagos, Nigeria October 2017- November 2019

●Partnered with management team, operational leaders, union representatives and all relevant stakeholder to align human resources strategy to business strategy and promoted employee and organizational capability & effectiveness.

●Acted as change agent to business and provided advisory services pertaining variety of HR related issues / employee issues such as employee engagement and team effectiveness, leadership strategies, training needs, health & safety, talent management, retention and compensation reviews, pensions, disability management and other employment related issues.

●Analyzed trends and key metrics in partnership with HR peers to develop solutions; programs and reduce turnover.

●Actively participated in annual budget planning/labor forecasting, and designed and executed talent acquisition strategies to meet identified manpower needs.

●Facilitated succession planning, talent reviews / capability Review, promotions, demotions, transfers, relocations, retirements, and terminations.

●Implemented and facilitated routine monthly meetings with staff of business teams to identify pain points, ways to alleviate such problems and better support the business.

Key Achievements:

Increased year-over-year employee retention rate by 9% by promoting employee satisfaction, collaboration, diversity and inclusion in the workplace.

Saved $200,000 in learning cost in 2019 by collaborating with HR colleagues and IT department in deploying the mobile learning platform.

HR Recruitment specialist

FBN, Lagos, Nigeria September 2014–October 2017

●Collaborated with managers to establish job requirements and achieved staffing objectives by identifying selection criteria; sourcing, screening, and qualifying potential candidates; advising managers; conducting phone interviews and in-person interviews; and managing relocations, recruitment training, campus relations, and intern programs.

●Attracted & secured top talents by job postings and contacting community services, colleges, career fairs, employee referral program, employment agencies, recruiters; using newsgroups, social network / media and job sites media; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.

●Improved organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices, emphasizing benefits/ entitlements and avoided legal challenges by understanding current legislation

Key Achievements:

Reduced recruitment lead time by 55% by executing a more effective head hunting and recruitment strategy.

Head hunted 4 industry top-performing business senior managers into the commercial banking directorate which resulted in 18% year-over-year growth of gross revenue generated by the directorate.

Performance Management specialist.

JJNP Limited, Abuja, Nigeria October 2012 – August 2014

Translated company goals to individual goals, align efforts and outcomes and managed performance tools, processes, and programs

Assessed and developed appropriate key performance indicators and performance goals for specific positions and departments.

Conducted Mid-year and EOY performance appraisal, calibration, promotion exercise, and determined appropriate feedback systems for performance planning

Made compensation recommendations and recommended top performers for employee Recognition programs accelerated management programs and low performer for counseling, coaching and training to bridge identified knowledge gap.

Key Achievements:

Reduced the lead time by 19% for EOY appraisal by leveraging on recent technology and automation.

Was voted as the most outstanding HR personnel by peers and supervisors and was promoted in a record time of 6 months.

Business Analyst

Irienotie Limited, Abuja, Nigeria November 2011- October 2012

Project 1: E-commerce mobile application

Collaborated with the IT department to develop and deploy E-commerce Mobile application to aid seamless purchase of the company’s goods and boost business revenue.

●Collaborated with business units, technical / IT department, senior management and other stakeholders to set project scope, and deliverables and conducted research on software and hardware products needed to achieve the desired goals.

●Provided accurate data to management on cost implication of development, deployment, and support, and the revenue projections.

●Created business and functional requirements documents, design and specifications and use Case Diagrams, High Level and Detailed Process Flows, requirement traceability matrix, and future state analysis of the E-commerce mobile application.

●Strengthened risk mitigation techniques and improved process efficiencies while meeting regulatory requirements.

●Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams, and the organization in general.

●Disseminated post-deployment customer survey to ascertain the ease-of-use of the deployed application.

Project 2: Branch Experience Feedback Tool (BEFT)

Worked in partnership with stakeholders to implement the Branch Experience Feedback Tool which availed my organization the opportunity to make requisite changes and business decisions from valid feedback received from customers.

●Conducted a customer survey to find out the level of satisfaction with the organization’s service.

●Conducted UAT with all stakeholders and successful deployed this tool organization-wide.

●Produced weekly reports from feedbacks received from customers and present these reports to the respective business units and management to aid service improvement and decision making.

●Collaborated with training & development unit to conduct service improvement workshops to bridge identified service gaps

EDUCATION:

Bachelor of Science (As evaluated by WES) Human resource management 2018

Chartered Institute of personnel management.

Bachelor of Science (As evaluated by WES) Industrial Chemistry 2011

University of Benin

CERTIFICATION:

General Health, Safety and Environment 2012

Nigerian Institute of Safety Professionals

HSE Competence Level 3 (Supervision) 2012

Nigerian Institute of Safety Professionals

CPHR (in view)

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