Front Desk Sales

Giselle Albornoz

**** **** ****** ***** *. Fort Lauderdale, FL 33308 (631) *******************@*****.*** Ø Bilingual (fluent in Spanish and English)

Ø Microsoft office.

Ø Knowledgeable in Healthcare terminology.

Ø Written and verbal communication skills.

Ø Strong interpersonal skills.

Ø Highly proficient in customer service.

PROFESSIONAL EXPERIENCE

Therapies 4 kids, Weston, FL

Front desk receptionist August 2019 to present

• Checks in visitors and employees and communicated directly with customers either by telephone, electronically or face to face.

• Monitors front desk lobby reception area.

• Responds promptly to customer inquiries regarding medical concerns.

• Completes and maintains visitor logs as required.

• Schedules appointment for patients; prepared and filed patient charts. Diagnostic Professional Imaging, Ft. Lauderdale, FL Sales internship August 2018 to December 2018

• Reconciled sales data to determine territories that were lacking in sales.

• Met with new and existing facilities and practices to speak with physicians to determine which service would be provided.

• Managed follow up process by reaching out to potential consumers who have already expressed an interest in DPI services.

• Became familiar with all modalities provided by DPI such as High field 1.5 T MRI, open MRI, CT, Digital X-ray and ultrasound within six months of internship experience. Boatyard Restaurant, Ft. Lauderdale, FL

Server/bartender August 2016 to August 2019

• Strong ability to trouble shoot and problem solve in a fast paced environment.

• Accurately totaled and collected payments from guests using point of scale system.

• Effectively communicated with a vast majority of clientele and personality types daily.

• Collaborated efficiently with staff to ensure a pleasant dining experience for all guests.

• EDUCATION

Florida Atlantic University Bachelor degree: Health Administration December 2018

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