Customer Service Data Entry
Resume:
Brianna Scott
Brianna Scott
Bloomington, IL 61701
adck91@r.postjobfree.com
I have 4+ years of experience in a customer service environment. I’m looking to secure a challenging position in a reputable organization to expand my learning, knowledge and skills. Also to secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company.
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Skills
Ability to convey important information correctly and efficiently, ability to listen and convey details, proven aptitude in problem solving, outstanding communication skills, Microsoft window and data entry, able to act independently and work with a tight schedule
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Experience
State Farm/ Open Collections Representative
March 2019- PRESENT, Bloomington IL
Handles 50+ customers interactions per day, giving detailed, personalized, friend and polite service to ensure customer retention and satisfaction, memorized all company products and services to be able to answer customers questions quickly and efficiently, collects data such as customers addresses and phone numbers along with payment info, lots of multi-tasking with every call taken
Hooters / Server
September 2018 - PRESENT
As a hooters girl some of my responsibilities included welcoming guests, taking food and drink orders, delivering food and drinks, and making sure every guest had a positive and memorable experience, sometimes worked as a shift leader being in charge of other girls duties and making sure the shift ran smoothly, learned quickly to adapt to difficult situations
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Education
Pekin Community High School / High School Diploma
August 2013 - May 2017, Pekin IL
Took general courses and volunteered in school activities
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Awards
Several shoutouts from supervisors call reviewal and benefiting customers with outstanding customer service
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