Lauren Vermillion
***********@********.***
SUMMARY
Established team player who is goal-oriented, resourceful, and driven. Skilled as a Business Analyst and Scrum Master with 5 years of experience in Product Management, Business Process Modeling, and Quality Assurance delivering Business and Functional requirements in an Agile environment. Applicant is a Certified Scrum Master and has a solid agile mindset with a great track record for consistently exceeding expectations through detailed analysis, creative solutions, and maintaining strong customer relationships. Applicant has exceptional interpersonal, communication and leadership skills as well as experience in solving and documenting issues in Quality Assurance and communicating with the development team to maximize business productivity.
SKILLS
Core Skills: Agile, Scrum, Kanban, Business Analysis
●Professional Domain knowledge of Consumer Goods, Transportation, Information Technology, Healthcare, and with an aptitude to learn new domains
●Strong Agile mindset with knowledge of Scrum, Kanban, Scrumban, and SAFe
●Experience as a Scrum Master in facilitating versatile Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospectives)
●Consulted startups as a scrum master and business analyst
●Exceptional skills in gathering, analyzing, and translating business requirements into functional specifications that were used to design and implement business solutions
●Developed team unity and collaboration to increase communication between product owner, development team, and stakeholders.
Languages: Python, HTML, JAVA, .Net
Operating Systems: Windows 98/XP/Vista/7, Lion OS, Linux
Database: MS SQL Server 2005/2008, SQL Developer, Oracle SQL
Tools: RALLY, MS Visio, Lucidchart, SeleniumHQ, MS SharePoint, MS Excel, MS PowerPoint, Team Foundation Server (TFS), JIRA, Confluence, Bamboo, Stash, MS Project, and Adobe Photoshop
Methodologies: Scrum/Agile, SAFe (Scaled Agile), Kanban, Scrumban
CERTIFICATIONS
●Agile Team Facilitator, ICAgile
●Professional Scrum Master, Scrum.org
●Agile Business Analysis, The Agile Coach Institute, 2018
EXPERIENCE
Arch Talents March 2016 - Present Scrum Master/Business Analyst
Client: FOX Rehabilitation March 2018- Present
Role: Scrum Master
Developed versatility as a Scrum Master within the organization by working with three diverse teams, one local and two distance
Implemented agile facilitation techniques including POWER start during all agile ceremonies so all participants would understand the purpose, outcomes, roles/responsibilities while actively engaging in the ceremonies
Lead Scrum team on internal projects to assist PT, OT, ST software needs for Client
Effectively communicated with business analysts, business stakeholder, and Product owner regarding requirements
Prioritized user stories to be completed during each sprint based on the needs of the product owner
Delivered value to the customer by being adaptable and flexible with the needs of the product owner
Sized user stories appropriately using T-shirt sizes and Fibonacci sequence to maximize work to be completed each sprint
Facilitated communication between customers and stakeholders in person, video chats, and via phone
Coordinated daily scrum meetings and promptly communicated with stakeholders to remove impediments
Promoted teamwork between novice and experienced business analysts to write user stories to grow skills of all team members
Mediated conflicts between team members and stakeholders while increasing adaptability of the team
Coached teams to formulate appropriate sprint goals based on the evolving needs of the product owner
Mentored individual team members on the agile mindset to continually add value to the team
Facilitated sprint planning session using t-shirt sizes in order to delegate the appropriate amount of work for each 2-week sprint
Educated and reinforced scrum methodology and agile mindset to team members and key stakeholders
Facilitated story estimation session and helped Product Owner on writing product roadmap
Acted as a liaison between technology team, stakeholders and subject matter experts to establish requirements and determine user needs
Evangelized agile principles and values to Senior executives within the FOX Rehabilitation organization
Arch Talents
Client: Tara Booking March 2016-March 2018
Role: Business Analyst
Worked closely with the development team and product owner to split user stories
Gathered and analyzed requirements to ensure accuracy and completeness to meet business needs
Daily communication with the product owner to clarify the goal and vision of the project to ensure that the development team is delivering the product as expected in a timely fashion
Developed a definition of done and definition of ready to increase the speed of release to programmers
Developed working agreements to improve workflow and team camaraderie
Facilitated meetings to prioritize the user stories for implementation and deliverables for the marketing team’s sprint
Helped dissolve silos within the marketing and development team
Created user stories in JIRA using the three C’s and INVEST Criteria
Created wireframes to help developers and product owners understand the functionality of the end product
PRN Home Health December 2015- March 2016
Program Manager
●Assisted in planning staffing needs for three different buildings, looking at building census and minimizing excessive transportation expenses incurred by the company
●Educated staff on most techniques to improve efficiency with documentation
●Provided annual reviews with staff and developed professional development plans
●Developed continuing education opportunities for staff to improve quality of care and build skills
●Facilitated communication between therapists and administration at three different sites using email, phone calls, and through face to face meetings
Kindred
Physical Therapist June 2015-December 2015
Lead Physical Therapist managing and directing two Physical Therapy Assistants
●Collaborated with patients to set achievable goals to allow them to return to maximal function
●Observed and mentored Physical Therapy Assistants to ensure the best care using evidence-based research
●Efficiently and completely documented each therapy session in accordance with established medicare standards
●Demonstrated versatility and flexibility by treating patients at multiple locations
●Lead daily meetings with therapy and nursing teams to update on cases and facilitate efficient quality communication between staff
●Demonstrated good time management balancing administrative, supervisory, and clinical tasks
●Planned out personnel needs based on census and caseload to forecast for staffing needs
●Completed needed documentation and ran reports for upper management on changes
Meriter Unity Point January 2015-April 2015
Physical Therapy Intern
●Efficiently documented patient visits using epic software
●Communicated with nurses, physicians, therapists, and families to determine the best plan of care for the patient
●Treated patients in the ICU, general surgery, orthopedic, birthing, and neurosurgery units
●Participated in team conferences to update all staff on progress and recommended discharge plan for patients
Department of Kinesiology September 2013- January 2015
IT/Administrative Assistant
●Planed and scheduled meetings for faculty in the department of kinesiology
●Contacted facilities to facilitate the start of student athletic training internships
●Tracked progress of student internships using excel
●Efficiently completed all administrative tasks including, scheduling, preparing class materials for professors, and assisting with student exam preparation
●Served as the first line of contact for staff and faculty for other departments as well as students enrolled in the Department of Kinesiology
Madison Ice Inc September 2008- June 2018
Figure Skating Coach
●Taught group and private figure skating lessons to skaters ages 2-70
●Prepared skaters before competitions and provided feedback for improvement after competitions
●Assessed skaters ability to pass onto the next US Figure Skating level using standardized criteria of performance
●Worked with all athletes to instill in them the values of hard work, consistency, and dedication
EDUCATION AND TRAINING
Bachelor of Science: Psychology
University of Wisconsin-Madison
Physical Therapy
University of Wisconsin-Milwaukee